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Gerald Subaru of North Aurora

North Aurora, IL

4.9
342 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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342 Reviews of Gerald Subaru of North Aurora

September 05, 2012

We were pleasantly surprised by the nice experience we had at Gerald Subaru. Our salesman was very knowledgeable about the vehicle, was very low-key in his approach and made us feel he would do whatever More

by CarolynPhillip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Awad
Sep 06, 2012 -

Gerald Subaru of North Aurora responded

We're grateful for your feedback. At Gerald Subaru of North Aurora, our staff strives to be knowledgeable in order to help our customers get exactly what they need in a vehicle. It's great that you felt your salesman was low-key in his approach, and our entire staff was courteous and professional. Please do not hesitate to reach out to us if you have any questions or concerns regarding your new Subaru. Thanks again. Also, follow us on Twitter and Facebook to stay current with all our special offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 02, 2012

Had a great car buying experience with Alicia as my salesperson. She was very helpful, patient, and resourceful. She was able to find the exact model with the options that I wanted in car. Alicia and More

by rodrig8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Gerald Subaru of North Aurora responded

Thank you for recognizing Alicia! She is a great addition to the Gerald Subaru team and she'll appreciate your compliments. Helpful, patient, and resourceful are qualities our entire staff strives for with each customer interaction. We're so glad Alicia demonstrated this to you. We appreciate your recommendation and hope that we can help you again for all your vehicle needs! Find us on Twitter and Facebook to take advantage of our special offers also. -Scott Wolf General Sales Manager swolf@geraldauto.com

August 30, 2012

It was a true pleasure to work with Erik Johnson on our latest Subaru. His emails were concise and timely. I would happily work with him again if he is still there when we're ready to upgrade. Very pleas More

by RuthWhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson
Sep 06, 2012 -

Gerald Subaru of North Aurora responded

It's awesome that Erik impressed you with his concise and timely email communication. We truly appreciate the time you took to write this review. Our goal is always to make the process as easy as possible for our customers. The fact that Erik was a pleasure to work with and you will work with him again is great as well. Please reach out to us if you have any questions about your new Subaru, our staff is here to help! Follow us on Twitter and Facebook for up to date Gerald information and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

August 01, 2012

Erik was great to work with. Erik was friendly and courteous and make you feel comfortable. There was no pressure from him. Also was knowledgeable. More

by smurphy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson
Nov 27, 2012 -

Gerald Subaru of North Aurora responded

Thank you for your recent visit to Gerald Subaru of North Aurora! Great customer service is our number one priority, and it's wonderful to hear of your same experience. Make sure to visit our Facebook and Twitter for exclusive discounts you can use toward your next visit! -Scott Wolf General Sales Manager swolf@geraldauto.com

July 24, 2012

We have bought 4 new vehicles from Jon Dewig at Gerald Subaru of North Aurora. He always treats us extremely well. He has been doing this a long time and it shows in his product knowledge and the way he c More

by jctrayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Lee Cuomo
Nov 27, 2012 -

Gerald Subaru of North Aurora responded

Thank you so much for your wonderful feedback, Gerald Subaru of North Aurora appreciates your repeat business! It's great to hear your positive experiences reflect our overall priority of providing amazing customer service. Make sure to visit our Facebook and Twitter for great deals and special offers! -Scott Wolf General Sales Manager swolf@geraldauto.com

July 09, 2012

I was looking for a reliable, reasonably priced compact SUV and decided to take a look at the Subaru Forester. I was immediately greeted at the door by salesmen Giano Tairi. He was very friendly and knowle More

by ewest123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Nov 27, 2012 -

Gerald Subaru of North Aurora responded

On behalf of Gerald Subaru of North Aurora, I want to thank you for your recent visit! It's wonderful to hear how positive your buying experience was for your Forester, and we hope to earn your business again soon. Make sure to visit our Facebook and Twitter pages for exclusive discounts! -Scott Wolf General Sales Manager swolf@geraldauto.com

June 29, 2012

Jon Dewig was very helpful in finding a car that fit our wish list. He pulled our car in from another dealership. Very cordial and nice to work with. More

by karenmcj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Nov 27, 2012 -

Gerald Subaru of North Aurora responded

Thank you for your feedback, Gerald Subaru of North Aurora appreciates your business! We hope you visit us again soon. Make sure to take advantage of our special offers on Facebook and Twitter! -Scott Wolf General Sales Manager swolf@geraldauto.com

May 16, 2012

Best car purchasing experience I have had. I started by getting Internet prices from most of the Chicago area Subaru dealers. Gerald came back very competitive. Then I visited and I enjoyed talking with More

by Keithduff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 30, 2012

I found the staff to be very friendly and accommodating. They worked with me to get me the deal that I could be happy with. More

by dealerrateragreen1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony L. Green, Jon Dewig, Lee Cuomo
April 29, 2012

Very friendly service, no pressure, honest. This is the second set of 2 cars we have bought from them - Forester for my wife and Outback for me. More

by betweenrides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes