Gerald Subaru of North Aurora
North Aurora, IL
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343 Reviews of Gerald Subaru of North Aurora
This was the friendly, no-pressure, streamlined car-buying experience I was looking for. Of all the Subaru dealers I contacted, I ultimately bought from Gerald Subaru of North Aurora because of the car-buying experience I was looking for. Of all the Subaru dealers I contacted, I ultimately bought from Gerald Subaru of North Aurora because of the honesty, friendliness, and flexibility shown to me by salesperson Bob Shewalter. The paperwork process with Rene Payton was also friendly and no-pressure. A summary of my process follows. 1. Find the right make/model/features I researched makes/models using Consumer Reports, used the internet to compare prices of the make/model I selected (Subaru Forester), visited a local dealership to see the car, ask questions, and go for a test drive. I then decided what additional features I wanted. 2. Contact dealerships for availability/pricing I contacted dealers via their websites about specific models listed as available on their website. I then called the handful of dealers with availability to discuss actual pricing. 3. Select the right features at the right price from the right salesperson I told Bob I wanted to buy my car at the best price possible, but at the same time wanted to give my business to someone who was honest and trustworthy, unlike the other salespeople I was negotiating with at other dealerships. Bob went the extra mile to find the Forester I was looking for at a great price, and he made sure my car was ready for pickup after we worked out all the details via phone and email. I'm very happy with the overall level of service I received, and enthusiastically recommend Bob Shewalter and Gerald Subaru of North Aurora to others who are also looking for a pleasant car-buying experience. More
Abdou and tamer worked Very Hard to Make Sure I'm Completely Satisfied With Their Service, They kept Asking Me If There Was any Thing That wouldn't Make Me Completely Satisfied, Of Course, there wasn Completely Satisfied With Their Service, They kept Asking Me If There Was any Thing That wouldn't Make Me Completely Satisfied, Of Course, there wasn't. Abdou's Product knowledge Is Very Good, he Has A Very Professional Attitude, And Very Friendly. I would Recommend If You're looking For A Car, a Nissan Or A Subaru To Ask for Ali, He Will Walk you Through It So Easy, That You Will enjoy Buying A Car. More
Jon was great! He did his best to get us in and out of the dealership, which was great since we had our kids. He was very helpful and informative. He took his time to show us how the features on the car the dealership, which was great since we had our kids. He was very helpful and informative. He took his time to show us how the features on the car worked instead of just telling us about them. He was very friendly. Great Costco discounts on the car. Dan Clark got us the car through the costco program. He was very easy to work with over the phone. I would definitely recommend this dealership and Jon to others. Overall experience was great and customer service was wonderful! Thank you! More
In my opinion, buying a used car is never an easy and pleasant endeavor. However, I was surprisingly at ease (for the most part) during the 2-3 hour I spent test driving, negotiating and signing at Gera pleasant endeavor. However, I was surprisingly at ease (for the most part) during the 2-3 hour I spent test driving, negotiating and signing at Gerald Nissan of North Aurora. I think it is attributed in part to the overall dealer environment plus the friendly and calm demeanors of both John and Lee, whom I dealt with for the purchase of my used car. More
Dave Webb was very helpful in helping my husband and I purchase our new Subaru Forester. He answered questions and phone calls quickly, compared other cars effectively, and gave us a positive experience. purchase our new Subaru Forester. He answered questions and phone calls quickly, compared other cars effectively, and gave us a positive experience. The cars are of outstanding quality....and so are the salesmen! More
I bought a Subaru Outback through Dave Webb and it was a very good experience. I would rate this dealer as one of the best dealerships that I have dealt with. Dave was very friendly and very knowledgeable a very good experience. I would rate this dealer as one of the best dealerships that I have dealt with. Dave was very friendly and very knowledgeable about Subaru's products. There was a good selection of Outbacks and I was able to find the one that I would be happy with. The negotiation process was handled quickly. I would be happy to recommend this dealership. More
Dave was great! We took over a month to decide on our new Forester and Dave was patient with us and answered every question in a timely manner. Dave will always be the first guy I go to when I'm looking new Forester and Dave was patient with us and answered every question in a timely manner. Dave will always be the first guy I go to when I'm looking into a new car. The Gerald dealerships are the way to go with their lifetime warranty. Thanks Dave! More
We bought two new Subaru's thru Jose and it was a good experience. He is knowledgable and is up to date on the cars features. He described the pro and con of the different trim levels and what you got. Th experience. He is knowledgable and is up to date on the cars features. He described the pro and con of the different trim levels and what you got. The price we negotiated was lower than the other Subaru dealers I priced. I have been buying cars thru this dealer for ten years and they have always written up the deal as we agree on. They did not try to tack on hidden charges. My whole extended family have bought thru them and all have had decent results. Total all of us have purchased 10 new Subaru's thru them. More