Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gerald Subaru of North Aurora
North Aurora, IL
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
342 Reviews of Gerald Subaru of North Aurora
October 14, 2012
Abdou and tamer worked Very Hard to Make Sure I'm Completely Satisfied With Their Service, They kept Asking Me If There Was any Thing That wouldn't Make Me Completely Satisfied, Of Course, there wasn Completely Satisfied With Their Service, They kept Asking Me If There Was any Thing That wouldn't Make Me Completely Satisfied, Of Course, there wasn't. Abdou's Product knowledge Is Very Good, he Has A Very Professional Attitude, And Very Friendly. I would Recommend If You're looking For A Car, a Nissan Or A Subaru To Ask for Ali, He Will Walk you Through It So Easy, That You Will enjoy Buying A Car. More
by redaali
Employees Worked With
Abdou Ali
October 07, 2012
Jon was great! He did his best to get us in and out of the dealership, which was great since we had our kids. He was very helpful and informative. He took his time to show us how the features on the car the dealership, which was great since we had our kids. He was very helpful and informative. He took his time to show us how the features on the car worked instead of just telling us about them. He was very friendly. Great Costco discounts on the car. Dan Clark got us the car through the costco program. He was very easy to work with over the phone. I would definitely recommend this dealership and Jon to others. Overall experience was great and customer service was wonderful! Thank you! More
by jennifer.v.sargent
Employees Worked With
Jon Dewig
September 25, 2012
In my opinion, buying a used car is never an easy and pleasant endeavor. However, I was surprisingly at ease (for the most part) during the 2-3 hour I spent test driving, negotiating and signing at Gera pleasant endeavor. However, I was surprisingly at ease (for the most part) during the 2-3 hour I spent test driving, negotiating and signing at Gerald Nissan of North Aurora. I think it is attributed in part to the overall dealer environment plus the friendly and calm demeanors of both John and Lee, whom I dealt with for the purchase of my used car. More
by dodjie
Employees Worked With
Jon Dewig, Lee Cuomo
September 21, 2012
Dave Webb was very helpful in helping my husband and I purchase our new Subaru Forester. He answered questions and phone calls quickly, compared other cars effectively, and gave us a positive experience. purchase our new Subaru Forester. He answered questions and phone calls quickly, compared other cars effectively, and gave us a positive experience. The cars are of outstanding quality....and so are the salesmen! More
by sarah55
Employees Worked With
Sarah Russell
September 20, 2012
I bought a Subaru Outback through Dave Webb and it was a very good experience. I would rate this dealer as one of the best dealerships that I have dealt with. Dave was very friendly and very knowledgeable a very good experience. I would rate this dealer as one of the best dealerships that I have dealt with. Dave was very friendly and very knowledgeable about Subaru's products. There was a good selection of Outbacks and I was able to find the one that I would be happy with. The negotiation process was handled quickly. I would be happy to recommend this dealership. More
by grant63
September 19, 2012
Dave was great! We took over a month to decide on our new Forester and Dave was patient with us and answered every question in a timely manner. Dave will always be the first guy I go to when I'm looking new Forester and Dave was patient with us and answered every question in a timely manner. Dave will always be the first guy I go to when I'm looking into a new car. The Gerald dealerships are the way to go with their lifetime warranty. Thanks Dave! More
by Schuring12
September 11, 2012
We bought two new Subaru's thru Jose and it was a good experience. He is knowledgable and is up to date on the cars features. He described the pro and con of the different trim levels and what you got. Th experience. He is knowledgable and is up to date on the cars features. He described the pro and con of the different trim levels and what you got. The price we negotiated was lower than the other Subaru dealers I priced. I have been buying cars thru this dealer for ten years and they have always written up the deal as we agree on. They did not try to tack on hidden charges. My whole extended family have bought thru them and all have had decent results. Total all of us have purchased 10 new Subaru's thru them. More
by B.J.Krieter
September 08, 2012
I went into Gerald Subaru in North Aurora wanting to trade in my old Subaru Impreza for a newer model. I knew the basics of what I wanted in my new car (price, all-wheel drive, etc), but Jose explained trade in my old Subaru Impreza for a newer model. I knew the basics of what I wanted in my new car (price, all-wheel drive, etc), but Jose explained to me the new features of the vehicle, and the positives and negatives of it, as well. Jose was very knowledgeable and confirmed my desire to continue to be a Subaru customer, and followed through with my purchase. I walked out of Gerald Subaru of North Aurora very content about the well-informed decision I had made. More
by esmev75
Employees Worked With
Jose
