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Gerald Subaru of North Aurora

North Aurora, IL

4.9
345 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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345 Reviews of Gerald Subaru of North Aurora

December 29, 2012

We had previous experience with the dealership and wanted to buy or Forrester from them again. They made this a very easy task with regard to both price and service. I contacted Dan Clark initially by phon More

by BillLeitsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2012 -

Gerald Subaru of North Aurora responded

We appreciate your loyalty! It's great that you came back to purchase another Forrester with us. We love your buying experience was easy with Dan and Jeremie. If you have any questions or concerns regarding your new Subaru feel free to contact us at any time. Rene will also appreciate the shout-out. Be sure to find us on Twitter and Facebook for exclusive content and promotions. -Scott Wolf General Sales Manager swolf@geralauto.com

December 06, 2012

My husband and I had a great experience working with Dave Webb at Gerald Subaru in North Aurora. He was incredibly knowledgeable and very helpful without being pushy at all. He understood that we wanted to More

by jessicawinters1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2012 -

Gerald Subaru of North Aurora responded

Thank you for recognizing Dave! It's awesome he was knowledgeable, helpful and never pressured you. We're ecstatic you were given enough space to make the right decision. It's great to hear you loved your new car and got a fantastic price. Congratulations on your new Forester! We appreciate your recommendation and business. Be sure to find us on Twitter and Facebook to take advantage of special offers including maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 26, 2012

Jon, Did a great job helping me with my Subaru Outback Jon, Did a great job helping me with my Subaru Outback purchase. Jon, answered all questions was knowledgeable, friendly and patient with me. I More

by kaledouglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Nov 27, 2012 -

Gerald Subaru of North Aurora responded

Kale, We appreciate your amazing review of Jon! It's awesome that he did a great job helping you in to your new Subaru Outback. We're ecstatic he was "knowledgeable, friendly and patient." He is a great addition to the Gerald family and will love to hear your kind words. Be sure to stop in and visit us again soon! Don't forget to follow on Twitter and Facebook to take advantage of all our special offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 17, 2012

Great experience with Jon! We knew we wanted a Subaru but he helped us navigate the myriad of other choices to pick just the right one! Thanks! More

by smokinmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Louden, Jon Dewig
Nov 19, 2012 -

Gerald Subaru of North Aurora responded

Thank you for visiting Gerald Subaru of North Aurora! Jon will love to hear that you had a great experience with him. He is a awesome addition to the Gerald team. If you have any questions or concerns regarding your new Subaru feel free to contact us at anytime. Please stop in and see us again soon! Please find us on Twitter and Facebook to take advantage of exciting Gerald offers and promotions. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 12, 2012

I am extremely pleased with the experience at Gerald Subaru of North Aurora. This was the best experience I have had when purchasing a new vehicle. The Gerald Subaru staff was VERY professional in all More

by r eubanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Chawla
Nov 14, 2012 -

Gerald Subaru of North Aurora responded

Thank you for recognizing our dealership! It's awesome you had the best experience you've ever had when purchasing a new vehicle with us. We love to hear that you appreciated our staff's professionalism throughout the entire buying process. Your recommendation is amazing to hear as well. Please stop in and see us again soon, thanks for choosing Gerald Subaru! Be sure to find us on Twitter and Facebook to take advantage of all our special offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 09, 2012

What an awesome group of guys! They were so friendly and got me a great deal. Erik even help me set up my in-car bluetooth so I could make a hands-free call on my way home. More

by ajtotten
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Erik Johnson
Nov 12, 2012 -

Gerald Subaru of North Aurora responded

Thank you for sharing your experience! We're ecstatic you enjoyed working with our staff. We love that everyone was friendly and you received a great deal! Erik will appreciate your kind words about your experience with him also, it's great he helped set up your Bluetooth. If you need anything from our sales or service departments please contact us at anytime. Thanks again for choosing Gerald Subaru! Check us out on Twitter and Facebook for exclusive specials. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 09, 2012

Jason was pleasant, informative, patient and professional throughout the whole sales experience. He made the process painless and we look forward to working with him again. More

by bucco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Nov 12, 2012 -

Gerald Subaru of North Aurora responded

We appreciate the time you took to give us feedback. It's amazing that Jason demonstrated our dealership's commitment to great customer service. We're happy that he helped make the experience easy for you. Please stop in and see us again soon! Also, be sure to find us on Twitter and Facebook to take advantage of special offers including maintenance deals. Happy driving! -Scott Wolf General Sales Manager swolf@geraldauto.com

November 05, 2012

We have been dealing with the Gerald Family since 1957 with Bob, then Jeff & Neil. My father started with all the Mercury Wagons with Bob at the Skokie, IL dealership. I chose my 1st Japanese car More

by dan.raymond.50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Clark & Alicia Manna
Nov 05, 2012 -

Gerald Subaru of North Aurora responded

Thank you for this wonderful review. We're floored that you and your family have worked with us since 1957! It's great that you appreciate the lifetime warranty we offer as well. We believe in the vehicles we sell and we're thankful your family has came to us 3 times in the last 3 years alone. We're happy to have you all in the Gerald family! Please stop in or contact us at anytime, we're always here for our valued customers. Thanks again for your continued loyalty. Please find us on Twitter and Facebook, we offer exclusive offers for our followers and "likers." -Scott Wolf General Sales Manager swolf@geraldauto.com

November 03, 2012

The sales department was terrific. I was able to take several test drives and narrow the options I wanted. Although the 2012 car I wanted wasn't on the lot, they were able to locate a model within the More

by hondasub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2012 -

Gerald Subaru of North Aurora responded

We appreciate your feedback. Thank you for visiting our service department and returning to make a Subaru upgrade! Dan will be happy to hear you appreciated his help. We're glad your Subaru was exactly what you wanted in the end. On behalf of the entire staff, thank you for choosing Gerald Subaru. We look forward to helping you again soon. Be sure to find us on Twitter and Facebook to take advantage of all our exclusive online offers. Happy driving! -Scott Wolf General Sales Manager swolf@geraldauto.com

November 02, 2012

I serviced my 2008 Outback at this dealership for about 3 years when I used a new Outback as a loaner while my car was getting serviced. I loved the 2012 Outback. I did a lot of internet research and then More

by dblomgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Nov 05, 2012 -

Gerald Subaru of North Aurora responded

Thank you for your loyalty, we truly appreciate your business. It's great that you drove away in an upgraded 2012 Outback on Saturday! We're thankful you've had great experiences with our service department as well. Jon, Brian and Ellen will be grateful for your positive feedback. If you have questions or concerns regarding your new purchase feel free to reach out to us. Thanks again for choosing Gerald Subaru, we look forward to helping you again soon. Don't forget to find us on Twitter and Facebook, we offer exclusive specials for our followers and "likers." -Scott Wolf General Sales Manager swolf@geraldauto.com

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