Gerald Subaru of North Aurora

I found the staff to be very friendly and accommodating. They worked with me to get me the deal that I could be happy with. They worked with me to get me the deal that I could be happy with. More

Very friendly service, no pressure, honest. This is the second set of 2 cars we have bought from them - Forester for my wife and Outback for me. second set of 2 cars we have bought from them - Forester for my wife and Outback for me. More

Every thing was great- we were able to come to a price that worked for me. Accomodating, friendly, flexible. The only thing is that it seemed to take a long time from when I arrived with payment to ac that worked for me. Accomodating, friendly, flexible. The only thing is that it seemed to take a long time from when I arrived with payment to actually driving off the lot. I had thought that process would have been quicker. More

We purchased a new Subaru Outback. Bob Shewalter was the salesman. He was a pleasure to work with. He knew his product and could answer all my questions. His sales style was very professional. He viewed salesman. He was a pleasure to work with. He knew his product and could answer all my questions. His sales style was very professional. He viewed his job as helping my wife and I to make a decision to buy the correct car for us and not for him to sell a car to us. He was honest and straightforward in his recommendations regarding the models and options. I look forward to working with Bob in the future. I would recommend Bob to other folks who are interested in looking at a Subaru or a Nissan at Gerald. Kathy Wong provided us with an Internet quote for the cars we were interested in. Her response was very quick and accurate. Thank you. Rene Payton was also a pleasure to work with. He reviewed the paperwork with me after the sale to make sure all the documents were accurate and changes were made as appropriate. As a sales manager, he wanted to know whether our experience at the dealership was a positive one. He like Bob wanted to make sure that we were satisfied customers. We are. The folks at Gerald Nissan Subaru were very easy to do busy with and our overall experience was very positive. More

In December 2011, my boyfriend and I went to Subaru of North Aurora with the hopes to find a vehicle that would fit our needs. Steve Hall was very professional, helpful, answered all our questions, and ga North Aurora with the hopes to find a vehicle that would fit our needs. Steve Hall was very professional, helpful, answered all our questions, and gave us all the information we needed to make our decision. He understood what we needed and found the perfect vehicle to suit our lifestyle. I was pleasantly surprise on how simplistic he made our transaction and purchasing experience. More

When we pulled into the lot there were several sales associates standing outside to greet customers. David Webb was actually waving. When we saw this,we decided he was our guy. He greeted us with a firm associates standing outside to greet customers. David Webb was actually waving. When we saw this,we decided he was our guy. He greeted us with a firm handshake and asked us what our objective was for our visit today. We said that we were interested in buying a Subaru but weren't sure which one. He explained in great detail the differences per vehicle. We asked if we could test drive the four cars we were interested in. He set us up with the first car.We did our test drive and drove back to the lot,finding Dave standing there ready to go with the next one.Dave went on to explain how Subaru put safety first into their cars.He also told us how the manufacturing process was done and the attention to detail as it went down the line.We decided to buy the Legacy Limited and now having owned it for 2 days we are very impressed and pleased knowing we made the right decision. Our buying experience with Dave was second to none. Every step of the way was explained and painless. At the delivery has sat in the back seat and explained all of the functions of the car. It'll be a little while before we buy another car but rest assured Dave will be our only sales associate we will deal with. Thank You for a wonderful experience. Frank & Peggy Thierer More

I originally came into the dealership in January with my wife, just looking to gather info about potential cars I may be interested in. Erik Johnson was very helpful in showing me several cars and taking m wife, just looking to gather info about potential cars I may be interested in. Erik Johnson was very helpful in showing me several cars and taking me out for test drives. Erik spent a good amount of time with me even after we explained we were just looking. I came back a month later and Erik was very helpful and patient with us. We ended up getting a 2010 Subaru Outback in excellent condition. The car is like brand new and we saved a ton. I love this car and am glad I took the time to try out all the competitors. Nothing compares to my Outback! Thanks Erik! More

While I had an idea of what I wanted when I went car shopping, the salesman, David Webb, was exceptionally patient during my search. He showed me everything I wanted to see; answered all of my question shopping, the salesman, David Webb, was exceptionally patient during my search. He showed me everything I wanted to see; answered all of my questions; and had no problem with my wanting to test drive one of the cars more than once. He acted as my "devil's advocate" and helped me to consider every aspect of both cars I was looking at. I went with the Outback over the Forester (just barely) and have never been more satisfied. I will definitely return to Gerald Subaru for my next new automobile; and hopefully David Webb will still be there to assist me with that purchase. More

I own a 2000 Subaru Outback with almost 217,000 miles on it. I bought it new, and started taking it to Gerald in North Aurora soon after I purchased it. Brian has been a gem to work with. He is honest, a it. I bought it new, and started taking it to Gerald in North Aurora soon after I purchased it. Brian has been a gem to work with. He is honest, and has told me when I DON'T need something. He's friendly, and trustworthy. I totally trust taking this car to this dealership, and to Brian specifically, for service. Great car, and great service!! More

I was looking for a new Nissan but ended up with a Subaru. Dan's knowledge of Subaru's is unsurpassed and I'm so happy with my new car! Subaru. Dan's knowledge of Subaru's is unsurpassed and I'm so happy with my new car! More