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Gerald Subaru of North Aurora

North Aurora, IL

4.9
343 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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343 Reviews of Gerald Subaru of North Aurora

July 16, 2016

Awesome Experience and Great Car! It was a pleasure purchasing a car through Jeff! He is very personable, informative, knowledgeable, and helpful. He worked with us to get an awesome p More

by gt92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Jeff Racine
Jul 19, 2016 -

Gerald Subaru of North Aurora responded

Thanks so much for the excellent review! Jeff is a key component of our team here at Gerald Subaru of North Aurora, and he will be very happy to hear about your experience. We appreciate your recommendations. Please come back to see us if you need anything at all. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 13, 2016

Great experience We learned about Jon from a friend who also bought a car from him. Jon respected our time and a deal was made very quickly, I think it was the quickes More

by Robert Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Jul 14, 2016 -

Gerald Subaru of North Aurora responded

Thank you for your feedback and recommendation. It's fantastic to know that Jon was able to make your Crosstrek purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 12, 2016

Love Our Subaru Our Subaru will. be 3 years "new" in Aug 2016 and have no complaints with it or the service we service at Gerald Subaru of North Aurora. Working with More

by Cargirl835
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Jul 14, 2016 -

Gerald Subaru of North Aurora responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jon was so positive. We look forward to seeing you again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 12, 2016

Extremely helpful, very nice guy Jon and his colleagues were very helpful in getting me exactly the car I wanted. Gerald Subaru gave me the lowest price of the four dealerships I ch More

by ImprezaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Jul 14, 2016 -

Gerald Subaru of North Aurora responded

We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jon and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 12, 2016

Jon DeWig did a wonderful job in helping me aquire a 2016 Subaru Outback. There was not a question he could not answer, and was completely knowledgable about More

by dtrayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Jul 14, 2016 -

Gerald Subaru of North Aurora responded

Congratulations on your 2016 Subaru Outback! We are pleased to hear Jon did a wonderful job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 12, 2016

Jons the best in the business! Ive worked at multiple dealerships for over 7 years, so I've met my fair share of sales people. Jon is definitely one of the best salesman out there! More

by Loraine24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Jul 14, 2016 -

Gerald Subaru of North Aurora responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jon’s sales excellence is always consistent, and I’m glad your experience with him supports that. We look forward to working with you, your family, and your friends in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

June 28, 2016

Quick and easy, no hassle Was looking to lease a vehicle for my son who just got his license and leaving IL for athletics. Picked a couple vehicles out from their inventory an More

by yooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Cuomo, Francisco Quinones, Scott Wolf
Jul 11, 2016 -

Gerald Subaru of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Subaru of North Aurora and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Enjoy your new Legacy! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

May 09, 2016

Mendoza from Aurora Jon Dewig was so helpful and accommodating. He has knowledge about the car we want, answers all our questions about the car, thus placing us in our co More

by retiree65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
May 10, 2016 -

Gerald Subaru of North Aurora responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Jon’s sales excellence is always consistent and I’m glad that your experience with him supports that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

April 16, 2016

Friendliest Dealer in North Aurora John De Wig is so easy to talk to and listens to what your needs are. He doesn't just try to sell you some car he wants to move. He makes suggestions More

by granny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Moe Atef
Apr 18, 2016 -

Gerald Subaru of North Aurora responded

Congrats on your purchase! John is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

March 23, 2016

DON'T WASTE YOUR TIME! You have been warned. You can get a better deal and service at any other Subaru dealer in the area. The right hand doesn't know what the left is doi More

by am1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Johnson, Jon Dewig, Lee Cuomo, Robert Holguin, Jonathan Hudson, Erika Benitez, Jonathan Richter, Jeff Racine, Moe Atef, Adam Krupa, Francisco Quinones, Scott Wolf
Mar 24, 2016 -

Gerald Subaru of North Aurora responded

Thanks for taking the time to review our store, can you please give us some more details so we can do better in the future? You tagged every employee we have in the sales department? Was this intentional? Please let us know who you worked with so we may better understand what the issue is.

Mar 28, 2016 -

am1234 responded

Your statement only confirms my review. You have no idea what is going on and no one wants to take responsibility for lack of customer service. Emails went back and forth and we were told "higher-ups" would be notified and contacting us. No emails or phone calls since that statement. Pretty clear the great job the "higher-ups" have done training everyone.

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