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Gerald Subaru of North Aurora

North Aurora, IL

4.9
343 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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343 Reviews of Gerald Subaru of North Aurora

July 14, 2017

No unexpected surprises! Michael delivered everything as promised without high pressure sales gimmicks. Very personable and friendly. Probably the smoothest car buying experie More

by DL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Michael Gately
Jul 18, 2017 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with Michael. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

June 12, 2017

Thank you Michael Gately was awesome. I was very nervous going in after not purchasing a vehicle in over 12 years. He made the process of buying a new suv very More

by Carol A Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Michael Gately
Jun 13, 2017 -

Gerald Subaru of North Aurora responded

Carol, thank you for this truly exceptional review and congratulations on your new vehicle! Michael is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to assisting you again down the road! Sincerely, Brian Trout Service Manager btrout@geraldauto.com

May 23, 2017

Excellent experience leasing my new Subaru I had an amazing experience with the help of Sean Ryan and Scott Wolf! Their professionalism was exceptional. I would recommend this location and deal More

by ErinMinogue312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wolf, Sean Ryan
May 24, 2017 -

Gerald Subaru of North Aurora responded

Thank you for this truly exceptional review, Erin. I’m so happy to hear that we could make you feel like a part of the Gerald Subaru of North Aurora family with your recent lease. We hope you are enjoying your new Subaru. I will share your comments with Sean and Scott, and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

May 12, 2017

Another great experience with Gerald Subaru Yesterday my husband and I purchased our third car from Gerald Subaru. I have not had a better experience buying a car any where or anytime in the pas More

by Sapphire_66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan
May 17, 2017 -

Gerald Subaru of North Aurora responded

I would like to thank you for your truly exceptional review regarding your recent buying experience with us. We recognize that this is your third purchase from us and wanted to say "Thank you". We do appreciate your business and look forward to assisting you and your husband with all your future automobile needs. Enjoy your new car! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

April 21, 2017

Good selection, good price, no pressure Sales consultant Adam and manager Ryan were both helpful with no pressure. Helped us narrow down vehicle model choice thru multiple test drives. Scour More

by Exfalcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Erika Benitez, Adam Krupa, Ryan Bravi
Apr 21, 2017 -

Gerald Subaru of North Aurora responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Adam and Ryan did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

April 18, 2017

No pressure, no xx, sales experience Spoke to Jon on the phone before I came and laid out what I was interested in and what I was willing to spend and he told me we could work it out if I More

by Frank P.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Apr 21, 2017 -

Gerald Subaru of North Aurora responded

Frank, thank you for this great review and congratulations on your purchase. Jon is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

March 24, 2017

Excellent experience. Jon was thorough but not pushy, knowledgeable and friendly. Overall a great buying experience. Jon knew the car and inventory very well. Thanks for ev More

by Subaru jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Mar 29, 2017 -

Gerald Subaru of North Aurora responded

Thank you for the kind words, Jim! We couldn't be happier that you had a great buying experience here at our dealership and that Jon was there to provide you with knowledgeable and friendly service! Thank you again and congratulations on your purchase. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

January 27, 2017

Honest and fair experience!! I walked into the dealership wanting to not like anything as I thought I knew what I wanted, and it wasn't with Subaru. Jon explained the differences More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Ryan Bravi
Feb 01, 2017 -

Gerald Subaru of North Aurora responded

Hi Emily and thank you so much for sharing your 5-star feedback with us! We're glad your purchase went so well. I will definitely share your comments with Jon and the rest of the staff and we look forward to working with you again down the road. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

January 10, 2017

Excellent effective automobile purchase experience. The salesman, Mark Neuzil, and the finance manager, Erik Johnson, did a fine efficient job of handling the many steps of an automobile purchase. The More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Mark Neuzil
Jan 12, 2017 -

Gerald Subaru of North Aurora responded

Thank you and congratulations on your new purchase, Don! I am happy to hear that Mark and Erik were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call or visit us with any questions or concerns. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

January 07, 2017

Helpful and fair Our salesman, Jesse Bush, kept things moving along and worked for us to get the price we wanted. Very pleasant and helpful. The business manager was More

by ArtMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Bush.
Jan 09, 2017 -

Gerald Subaru of North Aurora responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Jesse and our staff achieved that. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and congratulations on your recent purchase! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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