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Gerald Subaru of North Aurora

North Aurora, IL

4.9
345 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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345 Reviews of Gerald Subaru of North Aurora

August 20, 2017

Best Car Buying Experience Ever!!! I have never had such a GREAT car buying experience and the person that made the difference was our salesman Adam Krupa in addition to the Subaru repu More

by MaryAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Krupa
Aug 28, 2017 -

Gerald Subaru of North Aurora responded

Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 26, 2017

Grateful for Sean Ryan! Just bought a car today and had a great experience. My sales associate Sean Ryan was kind, authentic, knowledgeable and easy to work with. I liked his More

by Lucky.nat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Ryan Bravi
Jul 27, 2017 -

Gerald Subaru of North Aurora responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about Sean Ryan. He is a great people person and he strives to create a truly exceptional buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your Subaru Impreza! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 14, 2017

No unexpected surprises! Michael delivered everything as promised without high pressure sales gimmicks. Very personable and friendly. Probably the smoothest car buying experie More

by DL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Michael Gately
Jul 18, 2017 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with Michael. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

June 12, 2017

Thank you Michael Gately was awesome. I was very nervous going in after not purchasing a vehicle in over 12 years. He made the process of buying a new suv very More

by Carol A Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Michael Gately
Jun 13, 2017 -

Gerald Subaru of North Aurora responded

Carol, thank you for this truly exceptional review and congratulations on your new vehicle! Michael is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to assisting you again down the road! Sincerely, Brian Trout Service Manager btrout@geraldauto.com

May 23, 2017

Excellent experience leasing my new Subaru I had an amazing experience with the help of Sean Ryan and Scott Wolf! Their professionalism was exceptional. I would recommend this location and deal More

by ErinMinogue312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wolf, Sean Ryan
May 24, 2017 -

Gerald Subaru of North Aurora responded

Thank you for this truly exceptional review, Erin. I’m so happy to hear that we could make you feel like a part of the Gerald Subaru of North Aurora family with your recent lease. We hope you are enjoying your new Subaru. I will share your comments with Sean and Scott, and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

May 12, 2017

Another great experience with Gerald Subaru Yesterday my husband and I purchased our third car from Gerald Subaru. I have not had a better experience buying a car any where or anytime in the pas More

by Sapphire_66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan
May 17, 2017 -

Gerald Subaru of North Aurora responded

I would like to thank you for your truly exceptional review regarding your recent buying experience with us. We recognize that this is your third purchase from us and wanted to say "Thank you". We do appreciate your business and look forward to assisting you and your husband with all your future automobile needs. Enjoy your new car! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

April 21, 2017

Good selection, good price, no pressure Sales consultant Adam and manager Ryan were both helpful with no pressure. Helped us narrow down vehicle model choice thru multiple test drives. Scour More

by Exfalcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Erika Benitez, Adam Krupa, Ryan Bravi
Apr 21, 2017 -

Gerald Subaru of North Aurora responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Adam and Ryan did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

April 18, 2017

No pressure, no xx, sales experience Spoke to Jon on the phone before I came and laid out what I was interested in and what I was willing to spend and he told me we could work it out if I More

by Frank P.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Apr 21, 2017 -

Gerald Subaru of North Aurora responded

Frank, thank you for this great review and congratulations on your purchase. Jon is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

March 24, 2017

Excellent experience. Jon was thorough but not pushy, knowledgeable and friendly. Overall a great buying experience. Jon knew the car and inventory very well. Thanks for ev More

by Subaru jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Mar 29, 2017 -

Gerald Subaru of North Aurora responded

Thank you for the kind words, Jim! We couldn't be happier that you had a great buying experience here at our dealership and that Jon was there to provide you with knowledgeable and friendly service! Thank you again and congratulations on your purchase. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

January 27, 2017

Honest and fair experience!! I walked into the dealership wanting to not like anything as I thought I knew what I wanted, and it wasn't with Subaru. Jon explained the differences More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Ryan Bravi
Feb 01, 2017 -

Gerald Subaru of North Aurora responded

Hi Emily and thank you so much for sharing your 5-star feedback with us! We're glad your purchase went so well. I will definitely share your comments with Jon and the rest of the staff and we look forward to working with you again down the road. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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