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Gerald Subaru of North Aurora

North Aurora, IL

4.9
345 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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345 Reviews of Gerald Subaru of North Aurora

January 28, 2018

Outstanding Sales & Management Ehab was knowledgeable and outstanding and Lee who we negotiated price with played no games and wasted no time. Best experience ever in buying a car. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Lee Cuomo
Feb 08, 2018 -

Gerald Subaru of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we handle delivering truly exceptional customer service. If there is anything we can assist you with in the future, please let us know. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 13, 2017

Just the right vehicle! Adam and Sean were personable and listened well to what I was looking for ...and my price point. I was able to get a car that had everything that I w More

by Sheila.
Recommend Dealer
Yes
Employees Worked With
Adam Krupa, Sean Ryan
Dec 13, 2017 -

Gerald Subaru of North Aurora responded

We really appreciate your feedback, Sheila. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wont hesitate to reach out to us. Have a truly exceptional day! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 05, 2017

Friendly and knowledgeable John is a very friendly, understanding, knowledgeable and willing to work with you to get the right car at the right price. Great overall experience a More

by haaked
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Dec 06, 2017 -

Gerald Subaru of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 02, 2017

People who take pride in their job make all the difference. People who take pride in their job make all the difference in an organization.. The people who work at Gerald Subaru in North Aurora are the best. As More

by Terry Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Stefansk, Kent Parker
Dec 06, 2017 -

Gerald Subaru of North Aurora responded

Thanks for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Have a truly exceptional day! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 03, 2017

Great experience A wonderful experience all around. No pressure buying, and provided as much information as possible. Many cars to choose from with the lifetime warran More

by Peadaddy26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Nov 06, 2017 -

Gerald Subaru of North Aurora responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and truly exceptional dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 28, 2017

Best sales and dealership that I have had in 30 years We were able to get the best pricing the 1st time from Mike, and it was the best pricing within 250 miles of our home. On top of that, they surprised More

by Brent123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gately
Oct 30, 2017 -

Gerald Subaru of North Aurora responded

Congratulations on your new vehicle, Brent. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Mike was truly exceptional. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 28, 2017

Big Jon First of all i was not planing on purchasing a vehicle i was just going to look around and see if a vehicle would catch my eye. Big Jon saw that i was More

by BaNlove13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Oct 30, 2017 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 13, 2017

Went above and beyond This guy rocked. He did all legwork and coresponded with me mainly threw text due to my work schedule. I'm buying again with him More

by Johnny1061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Holguin
Oct 17, 2017 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for while working within your schedule. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

September 27, 2017

Will buy again after 5 years with the same deal better than Erik Johnson was so helpful, very accommodating nothing compare to any subaru dealer i visited. Also Sean is very much kniw what his doing.Great job f More

by ageriane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Sean Ryan, Faruq Solebo, Jonathan Hudson
Sep 27, 2017 -

Gerald Subaru of North Aurora responded

Your kind words mean a lot to us. We appreciate your truly exceptional feedback! At Gerald Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

August 25, 2017

In and out, no pain We were looking for a pre-owned replacement car for our daughter. John showed me all the options in my price range. No pressure experience. Great guy. More

by BrianS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Jon Dewig
Aug 28, 2017 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit with us. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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