Gerald Subaru of North Aurora

Amazing Staff From the moment I stepped out of my car it was an awesome experience. From Darrell my salesman to the payment ladies and fiance it was a great! It's From the moment I stepped out of my car it was an awesome experience. From Darrell my salesman to the payment ladies and fiance it was a great! It's a clean and friendly environment to shop for a car in. More

Awesome customer service I would like to recognize Jake Baron & the entire staff at Gerald Subaru for providing awesome customer service. I was treated fairly, with respect an I would like to recognize Jake Baron & the entire staff at Gerald Subaru for providing awesome customer service. I was treated fairly, with respect and felt like they truly appreciated my business. This is why I came back & will in the future. Much Thanks! More

Great car - great customer experience! I bought my last vehicle from Gerald Subaru. They really impressed me with their world class service, spotless facilities, overall friendliness and g I bought my last vehicle from Gerald Subaru. They really impressed me with their world class service, spotless facilities, overall friendliness and great price. They also had exactly what I was looking for - which is awesome to have a resource with proper inventory. I recently moved to Spokane, WA and was looking to make a new purchase. There isn't a dealer within 7 hours of here that has the 2018 Outback I wanted. Every one of em had inventory with $3-4k more feature than I wanted. So when faced with the prospect of driving 2 days round trip to obtain my the *right* vehicle from a "local" PNW dealer, I realized I could make the trip from Northern Illinois in 3 days and get to drive cross country again! It seemed like a win-win, especially as I have no history with the "local" dealers to know if they would be fair and level once I got to their shop. I don't see why I wouldn't buy every vehicle from Gerald - this transaction was a wonderful as the last. Quick, professional, friendly and fun. They really make car shopping easy. Thanks again, Gerald Subaru!! More

We love Francisco Quinones! Francisco welcomed us and showed us the car about which we had called. He is wonderfully informed about the vehicle and was able to explain the techni Francisco welcomed us and showed us the car about which we had called. He is wonderfully informed about the vehicle and was able to explain the technical aspects in ways we understood. We enjoyed driving the vehicle with him. Negotiations went well. These things take a while so he keep checking back with us. He is pleasant and engaging but in no way pushy. We don't like pushy car salespeople. Francisco is the kind of salesperson you want to work with. More

Professional Start-to-Finish Denzel was very knowledgeable about the 2018 Crosstrek. He answered my questions before I even asked them. Laid back salesman who was professional thr Denzel was very knowledgeable about the 2018 Crosstrek. He answered my questions before I even asked them. Laid back salesman who was professional throughout the whole process. Jay and his crew explained many finance options with me, and we were able to compromise to get the deal done quickly. Sean was friendly and also explained many warrantee options. He made sure I was satisfied with the vehicle and the finance contract. I left Gerald with the car we wanted at the price we wanted. I cannot say enough about how professional Denzel, Darnel, Jay and Sean were throughout. Highly recommend these guys to anyone interested in a Subaru. Highly recommend these guys to sell you a Subaru. Best car buying experience I have ever had. More

Best Car Buying Experience I Have Ever Had This was, by far, the best car buying experience I have ever had. Michael was so helpful and prompt with his responses to our questions and Francisco This was, by far, the best car buying experience I have ever had. Michael was so helpful and prompt with his responses to our questions and Francisco was the perfect salesperson. We, at no time, felt like we were being deceived or taken advantage of. More

Great Service, Knowledgeable People I was kept informed as to the progress both of the analysis of the problems, as well as how the repairs were proceeding. Also,the dealership seemed t I was kept informed as to the progress both of the analysis of the problems, as well as how the repairs were proceeding. Also,the dealership seemed to really help with the Extended Warranty, making sure as many of the repairs as possible were properly covered. Everyone in Service was firendly and seemed genuinely interested in making the repair process as convenient as possible. More

Gerald Subaru - most pleasant Francisco at Gerald Subaru gave us the most pleasant car buying experience we ever have had. There was no pressure at all, everything was explained w Francisco at Gerald Subaru gave us the most pleasant car buying experience we ever have had. There was no pressure at all, everything was explained with just the right amount of detail and they were very patient with us. I have already recommended them to friends. Thanks Francisco! More

Outstanding Sales & Management Ehab was knowledgeable and outstanding and Lee who we negotiated price with played no games and wasted no time. Best experience ever in buying a car. Ehab was knowledgeable and outstanding and Lee who we negotiated price with played no games and wasted no time. Best experience ever in buying a car. Sure hope that service proves to be as competent. More

Just the right vehicle! Adam and Sean were personable and listened well to what I was looking for ...and my price point. I was able to get a car that had everything that I w Adam and Sean were personable and listened well to what I was looking for ...and my price point. I was able to get a car that had everything that I wanted, at a fair price. More