Gerald Subaru of North Aurora

Jon is awesome Very friendly Very simple Easy to understand Reliable vehicle made my experience very pleasing and made me secure in my choices thank you Jon !! Your Very friendly Very simple Easy to understand Reliable vehicle made my experience very pleasing and made me secure in my choices thank you Jon !! Your awesome More

Great service at Gerald! Everything about my visit made me feel comfortable and appreciated. The hour that I was there for service flew by while I enjoyed complimentary snacks Everything about my visit made me feel comfortable and appreciated. The hour that I was there for service flew by while I enjoyed complimentary snacks, coffee and wifi! More

Great Service and Interaction Ken did a great job addressing my needs for features in a car and was fair with his pricing. He really helped make it a stress free process. There was Ken did a great job addressing my needs for features in a car and was fair with his pricing. He really helped make it a stress free process. There wasn't any pressure like the cliches on TV. Ken went above and beyond by driving my old car back to my house after I bought the new one! Such good service! More

2012 Outback Mainteance Was able to discuss scheduled maintenance and schedule the service appointment personally over the phone. The entire team is amazing. Kept me posted o Was able to discuss scheduled maintenance and schedule the service appointment personally over the phone. The entire team is amazing. Kept me posted on progress during the visit. Ashley always is very personable and knowledgeable. More

Routine naitrnznce Friendly, great waiting area and work completely quickly and correctly. Kept you update on progress and there were snacks, water and coffee availabl Friendly, great waiting area and work completely quickly and correctly. Kept you update on progress and there were snacks, water and coffee available. Tables and chairs, comfy chairs and WiFi Friendly More

Bought the Crosstrek Premium I wanted! Great service from salesman Adam and wonderful positive effort by Business Manager Sean! They were able to be responsive to my needs resulting in the Great service from salesman Adam and wonderful positive effort by Business Manager Sean! They were able to be responsive to my needs resulting in the type of vehicle that I wanted to replace my 11-year old Forester. This is my 7th Subaru and as long as the quality of both the vehicle(s) offered generally and the service specifically continue to be above reproach, I will remain a Subaru customer and advocate. More

Professional and personable staff 24000 mile service for my 2018 Forester. As always the service was done perfectly and on time. We have two Subarus (a Crosstrek and a Forester), bot 24000 mile service for my 2018 Forester. As always the service was done perfectly and on time. We have two Subarus (a Crosstrek and a Forester), both of which have ONLY had service done BY Gerald Subaru. I wish we had an option to add an additional 36000 mile service plan for both vehicles but that doesn't seem to be an option. Regardless, with the quality of the work that has been done so for we WILL be staying with Gerald Subaru for further service More

Best Service Department Dave Gonzalez, Scott Thompson and Kent Parker worked on my car. Dave listened to my concerns about the symptoms my car was exhibiting. Scott and Kent Dave Gonzalez, Scott Thompson and Kent Parker worked on my car. Dave listened to my concerns about the symptoms my car was exhibiting. Scott and Kent performed the repairs needed to get my car back in working order. When I drove my car out of the lot, I muted the radio and heard absolutely nothing (as in no worrisome sounds like it was exhibiting before) which made me extremely happy. My wheel bearing issue was addressed and my brakes and rotors were replaced. Count me in as a satisfied customer. Thank you! More

You can relax and rest assured that you are in good hands! Everyone at Gerald Subaru is professional, friendly, and very competent. They really know their Subarus. Facility is immaculately clean. I love th Everyone at Gerald Subaru is professional, friendly, and very competent. They really know their Subarus. Facility is immaculately clean. I love the way they care about thier cars, the environment, and their customers. More

Good experience and great purchase! Our saleswoman, Maris Mullins, was extremely patient with our decision making and knowledgeable of the Ascent. The finance and management team was ab Our saleswoman, Maris Mullins, was extremely patient with our decision making and knowledgeable of the Ascent. The finance and management team was able to offer us a price we could afford! More