Gerald Subaru of North Aurora

My "Legacy" experience from North Aurora, Gerald Subaru Looking for a positive vehicle purchase that always includes AWD as a feature - head over to North Aurora Gerald Subaru. This car dealership is stella Looking for a positive vehicle purchase that always includes AWD as a feature - head over to North Aurora Gerald Subaru. This car dealership is stellar. They have a plethora of sedans, and SUV's available on their lot and in their showroom for patrons to check out They also have knowledgeable, friendly, staff. Eric was the team member who walked me through this whole process from beginning to end. He introduced himself as I was walking from my parked car to an outdoor display of shiny cars. He asked a few questions and learned All Wheel Drive, comfort, ample trunk space for two sets of golf clubs, moonroof, and heated seats were priorities for me Then he showed me cars that fit my needs. We went on a test drive and he demonstrated markable amenities in a 2018 Legacy. It was impressive- that 2.5L DOHC 4 cylinder boxer engine is effective. Eric. explained how well constructed these vehicles are and how economically friendly they are to the wallet. I had plenty of information and had my questions answered. I came back a second time the following day and happily left with my Subaru Legacy. Getting the paperwork finalized and working with Gerald Subaru's other team members was smooth and easy, too. They made me, the purchaser of a model and make which was new to me feel very satisfied. Eric assured me he would be available to help with any up-coming questions that might develop since my Subaru Legacy has more equipment and convenience items than a 7-11. I would gladly spread the word to anyone looking for a quality vehicle to visit Gerald Subaru in North Aurora. Their no pressure, professional atmosphere will make your car purchasing adventure a pleasant memory, like mine. to check out.I was greeted in the lot by Eric and he helped me through my process of owning my first Subaru. More

Fast and awesome Very easy to work with. I didn’t really know what I was doing and didn’t have everything I needed with me but they walked me through the entire proces Very easy to work with. I didn’t really know what I was doing and didn’t have everything I needed with me but they walked me through the entire process and it took about half as long as normal. More

No hassle deal I called the dealer ahead of time to discuss their inventory. At that time, the vehicle I wanted was not in stock. I asked to get the lowest price t I called the dealer ahead of time to discuss their inventory. At that time, the vehicle I wanted was not in stock. I asked to get the lowest price they could offer on the vehicle and the best price for my trade in. I received their quote and went to work. After visiting three other dealers, Gerald Subaru offered the lowest price on the vehicle I wanted and the second highest price on my trade in. The deal was quick and easy with no surprises. A very enjoyable, no hassle transaction. More

Above and Beyond I had quick responses from Erika Benitez while communicating online during my initial interest in the vehicle. When I got to the dealership I felt th I had quick responses from Erika Benitez while communicating online during my initial interest in the vehicle. When I got to the dealership I felt that Adam Krupa and Mark (sales manager) were very professional. They were willing to provide me with detailed service records for the vehicle, and they even had Kent, one of their mechanics, take the time to show me the brakes on the car. They made me feel confident in making the purchase I made. Overall a very positive experience. More

Jon is awesome Very friendly Very simple Easy to understand Reliable vehicle made my experience very pleasing and made me secure in my choices thank you Jon !! Your Very friendly Very simple Easy to understand Reliable vehicle made my experience very pleasing and made me secure in my choices thank you Jon !! Your awesome More

Great service at Gerald! Everything about my visit made me feel comfortable and appreciated. The hour that I was there for service flew by while I enjoyed complimentary snacks Everything about my visit made me feel comfortable and appreciated. The hour that I was there for service flew by while I enjoyed complimentary snacks, coffee and wifi! More

Great Service and Interaction Ken did a great job addressing my needs for features in a car and was fair with his pricing. He really helped make it a stress free process. There was Ken did a great job addressing my needs for features in a car and was fair with his pricing. He really helped make it a stress free process. There wasn't any pressure like the cliches on TV. Ken went above and beyond by driving my old car back to my house after I bought the new one! Such good service! More

2012 Outback Mainteance Was able to discuss scheduled maintenance and schedule the service appointment personally over the phone. The entire team is amazing. Kept me posted o Was able to discuss scheduled maintenance and schedule the service appointment personally over the phone. The entire team is amazing. Kept me posted on progress during the visit. Ashley always is very personable and knowledgeable. More

Routine naitrnznce Friendly, great waiting area and work completely quickly and correctly. Kept you update on progress and there were snacks, water and coffee availabl Friendly, great waiting area and work completely quickly and correctly. Kept you update on progress and there were snacks, water and coffee available. Tables and chairs, comfy chairs and WiFi Friendly More

Bought the Crosstrek Premium I wanted! Great service from salesman Adam and wonderful positive effort by Business Manager Sean! They were able to be responsive to my needs resulting in the Great service from salesman Adam and wonderful positive effort by Business Manager Sean! They were able to be responsive to my needs resulting in the type of vehicle that I wanted to replace my 11-year old Forester. This is my 7th Subaru and as long as the quality of both the vehicle(s) offered generally and the service specifically continue to be above reproach, I will remain a Subaru customer and advocate. More