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Gerald Subaru of North Aurora

North Aurora, IL

4.9
342 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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342 Reviews of Gerald Subaru of North Aurora

November 16, 2019

Great experience This was our second time buying a Suburu at this dealership and we had a great experience. Eric listened to what we were looking for from start to fin More

by emilycotugno
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Nov 18, 2019 -

Gerald Subaru of North Aurora responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Eric and our team were helpful during your visit and that you love your new Suburu. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 13, 2019

Great experience! What a difference in honesty, professionalism and positive attitude toward selling a car compared to the Gerald Subaru on Ogden Ave in Naperville. North Aurora is the place to go! More

by dcs19
Recommend Dealer
Yes
Employees Worked With
Lee Cuomo, Joe Khalil, Jesus Sandoval
Nov 14, 2019 -

Gerald Subaru of North Aurora responded

We are so glad to read that you had such a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 10, 2019

Great Overall Experience We came to the dealership knowing we wanted another Subaru based on past experience. Eric was extremely helpful and knowledgeable! Great overall exp More

by hanley4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Khalil, Eric Zetterlof
Nov 11, 2019 -

Gerald Subaru of North Aurora responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Brian Trout Service Manager btrout@geraldauto.com

November 10, 2019

Gerald North Aurora has been the most excellent customer service and sales experience I’ve had thus far. Faruq, Mark and Jay were all very accommodating, helpful and courteous from start to finish. Faruq fo More

by MissyMik
Recommend Dealer
Yes
Employees Worked With
Mark, sales manager, Faruq Solebo, Joe Khalil
Nov 11, 2019 -

Gerald Subaru of North Aurora responded

Hello and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mark and Jay were there to provide you with such exceptional service! Thank you again and congratulations on your new Crosstrek. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 07, 2019

Amazing Time I had an amazing time at the dealership as they helped me out so much. This was my first time in a dealership trying to get my first car. Faruq Solebo More

by castellanos1399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo
Nov 08, 2019 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to share your feedback regarding your truly exceptional experience at Gerald Subaru of North Aurora and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 31, 2019

Courteous salesman who was knowledgeable and able to answer questions. Their inventory was good and they were able to find just what I was looking for. More

by Honesty
Recommend Dealer
Yes
Employees Worked With
Jonathan Hudson, Joe Khalil, Jesus Sandoval
Nov 04, 2019 -

Gerald Subaru of North Aurora responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 30, 2019

Regular schedule maintenance I liked the the fact that David in service was very accommodating with my request. The waiting area was spacious and comforable. Coffee, water and sof More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzales Service Advisor
Oct 30, 2019 -

Gerald Subaru of North Aurora responded

We appreciate your truly exceptional feedback, Ken. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Brian Trout Service Manager btrout@geraldauto.com

October 29, 2019

It was wonderful Feels nice having a good working car for a good price that will last me for years. And I feel like accomplished working hard towards a good working ca More

by Oswaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo
Oct 30, 2019 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to share your feedback regarding your truly exceptional experience at Gerald Subaru of North Aurora and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 26, 2019

A great deal and wonderful experience! Eric was fantastic to work with. He spent most of the day helping me decide exactly which new Forester was right for me. He showed me several differ More

by Debbie Shuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gately, Joe Khalil, Eric Zetterlof
Oct 27, 2019 -

Gerald Subaru of North Aurora responded

Hello Debbie and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eric was there to provide you with such exceptional service! Thank you again and congratulations on your new Forester. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 22, 2019

Great service at Gerald! Had a great experience purchasing an SUV from Erik Zetrerlof at Gerald. They gave me a fair price and Erik did a thorough job of explaining the ins an More

by smashwood630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Oct 23, 2019 -

Gerald Subaru of North Aurora responded

We are pleased to hear that you had a truly exceptional experience with Erik and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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