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Gerald Subaru of North Aurora

North Aurora, IL

4.9
344 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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344 Reviews of Gerald Subaru of North Aurora

September 13, 2020

Andrew was very helpful and willing too address any of my concerns, the whole dealership was very friendly and I love my purchase. I do feel like I’m part of the family now. More

by Mr.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Landreth, Tiana Guarnaccia, Tasha Yates, Andrew Wedick
Sep 14, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 10, 2020

Luis & David have always been extremely courteous and knowledgeable. I come in often for just a wash and they are always welcoming. When an oil change is needed is always efficient and even with the extr More

by Joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, David
Sep 14, 2020 -

Gerald Subaru of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 09, 2020

We bought from Derrick at Gerald Subaru, could not have had a better experience. Everything went great we were Happy when we walked up and Happy when we drove away with our new outback. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several people walked up and introduced themselves and were happy we were there, Derrick Matthews
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 09, 2020

Faruq and Sean were professional and friendly! Thanks for all your help! Go see them and you will not regret it! My mom is very happy with her new Subaru! More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Faruq Solebo
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 06, 2020

I have bought 2 cars from Gerald and Eric Zetterlof always treats you right. Great caring salesmen that makes sure the customer is always satisfied. More

by Patricia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wolf, Jake Landreth, Eric Zetterlof, Tiana Guarnaccia, Meghan Hoffman, Tasha Yates
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Patricia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 05, 2020

The car buying experience was efficient and pressure free. My salesperson was very knowledgeable and friendly. The safety features on this car are outstanding! Five stars! More

by ITHAL67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of North Aurora. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 04, 2020

had a wonderful experience with the dealer as a whole! no hiccups with the process, very easy and the entire staff was great! especially my salesperson darell!! very happy overall with the process More

by icorral4554
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 04, 2020

Very informative and friendly! Traded in my Nissan for a new Crosstrek. Super happy with color and all the extras! Thank you for your help Connor More

by kymkowalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jones
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 30, 2020

David, Luis and Brian all went above and beyond! They explained what was needed for my repairs and definitely did their utmost to assist me. All of the people in the service department and Everyone at t More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with David Luis and Brian
Sep 02, 2020 -

Gerald Subaru of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 30, 2020

Denzel was my sales associate and he was great. He knew all his car facts he was not pushy and self motivated to sell a car. He asked questions about what I was looking for in a new vehicle and again blew More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denzel Valenti
Sep 02, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Subaru of North Aurora! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

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