Gerald Subaru of North Aurora

The dealership is nice, but my experience with Faruq Solebo is the reason for my review. As a senior citizen and a widow navigating the ‘buying a new car’ waters on my own I appreciated his patience an Solebo is the reason for my review. As a senior citizen and a widow navigating the ‘buying a new car’ waters on my own I appreciated his patience and expertise. He was never high pressure or pushy. All of my many questions were answered to my satisfaction and understanding. He knows every feature, button, screen, and dial of the vehicle thoroughly. Faruq is a definite asset to the dealership. More

My initial review of Gerald and Jon was helpful and friendly however since then I’ve had no luck getting a spare key for my resent purchase. They promises that second key and to date I have not heard f friendly however since then I’ve had no luck getting a spare key for my resent purchase. They promises that second key and to date I have not heard from them - it’s been a month. More

Had a great experience at Gerald Subaru of North Aurora. My sales person, Kenny, was terrific - high energy, knowledgeable and helpful. The professionalism at the dealership was evident from the sales sta My sales person, Kenny, was terrific - high energy, knowledgeable and helpful. The professionalism at the dealership was evident from the sales staff to the finance staff and I felt comfortable and important. More

Subaru Outback---brought in to have it serviced as the eye sight light was on in the dash. While the car was in the shop also had the oil changed. Daniel was my service advisor, he was friendly, pleasant eye sight light was on in the dash. While the car was in the shop also had the oil changed. Daniel was my service advisor, he was friendly, pleasant and professional. Work was satisfactorily completed on time. This is a very professional service department. They make sure that you are completely satisfied before you leave. Great place to have your automotive needs met More

Tasha was very nice & made me a great offer. Her initial contact made me want to pursue the situation further. Faruq Solebo ended up being the reason that I made the purchase at Gerald Subaru of North Au contact made me want to pursue the situation further. Faruq Solebo ended up being the reason that I made the purchase at Gerald Subaru of North Aurora. He made the experience a very calm situation at a time that can be very stressful. He was very informative, accommodating, & a complete Gentleman. This company is lucky to have both Tasha & Faruq on the Subaru Team. More

Great service, every agent was very helpful from the start to the finish, facility is fabulous and the Sales person Big John was awesome thank you start to the finish, facility is fabulous and the Sales person Big John was awesome thank you More

Jon Dewig was great to work with, he spent over 2 1/2 hours with us when we were buying a used Subaru. Jon took us on a long test drive, explained all the car's features, the car was detailed for us bef hours with us when we were buying a used Subaru. Jon took us on a long test drive, explained all the car's features, the car was detailed for us before we took it home, and he even offered to program the bluetooth/etc for us. Jon was super to work with, we can't say enough good things about him. We would have preferred if the dealership offered some warranty with the car like most others do, even if it was just a couple months. The amount of paperwork we had to sign was incredible, but maybe that's the same with all dealerships. More

I have had great success at gerald’s Subaru. The dealership is well run and the salespeople are great. My salesman, Jon was great. He explained everything to my liking. Sean also was very informativ dealership is well run and the salespeople are great. My salesman, Jon was great. He explained everything to my liking. Sean also was very informative. This is the second car I leased from Geralds. More

Andrew was very helpful and willing too address any of my concerns, the whole dealership was very friendly and I love my purchase. I do feel like I’m part of the family now. concerns, the whole dealership was very friendly and I love my purchase. I do feel like I’m part of the family now. More

Luis & David have always been extremely courteous and knowledgeable. I come in often for just a wash and they are always welcoming. When an oil change is needed is always efficient and even with the extr knowledgeable. I come in often for just a wash and they are always welcoming. When an oil change is needed is always efficient and even with the extra checks and processes I usually get out before the time allotted. They seem to be very considerate of the customers time spent at the dealership. More