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Gerald Subaru of North Aurora

North Aurora, IL

4.9
344 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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344 Reviews of Gerald Subaru of North Aurora

August 25, 2020

Big John is extremely knowledgeable, professional and personable. Thank for a great buying experience. We are excited about our new Forester and it's high safety rating. More

by pegmartinek
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Aug 28, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 24, 2020

Gerald is the Real Deal! From being met at the door, all the way through closing the sale, everyone was pleasant, knowledgeable, and committed to making the deal happen. Totally positive experience. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Nicholson, Meghan Hoffman, Tasha Yates
Aug 27, 2020 -

Gerald Subaru of North Aurora responded

We love hearing from our customers, so thank you for taking the time to write this truly exceptional review! It's wonderful to hear that our staff at Gerald Subaru of North Aurora was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 22, 2020

Great service, super attentive from start to finish. This is my second lease from Gerald Subaru and Faruq made it another wonderful and easy experience! More

by dhutch337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo
Aug 26, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 21, 2020

Thanks to Big Jon for his time walking me through the intricacies of all the remarkable features of my new Impreza. So very knowledgeable and into the tech. More

by Mark C.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Sean Ryan, Meghan Hoffman, Tasha Yates
Aug 21, 2020 -

Gerald Subaru of North Aurora responded

Thank you for your great review, Mark! We're glad to have Jon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 21, 2020

Bought a car from Connor Jones at Gerald Subaru in North Aurora. Great customer service, responsive to our questions, friendly, not pushy, and overall a great salesman. I will not hesitate to call him in t More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jones
Aug 26, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to share your truly exceptional feedback regarding your experience at Gerald Subaru of North Aurora and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 19, 2020

We have experienced your dealership for years. You have wonderful salesmen, and today we had Connor. Connor was very caring and informative on our purchased vehicle. He sold us a car with professionalism. More

by jfmartin07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hudson, Tasha Yates, Connor Jones
Aug 21, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 18, 2020

Excellent sales team. Connor along with the sales manager were extremely helpful. Highly recommended. One of the best experiences I’ve had purchasing a car (which can be quite painful). More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jones
Aug 21, 2020 -

Gerald Subaru of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 18, 2020

The dealership was awesome. Very fast, professional, and efficient. We worked with Connor Jones as our salesman and loved him! Definitely recommend for anyone shopping a new car or used car. More

by Zina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jones
Aug 21, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 17, 2020

We bought our new Outback from Connor. He (and the rest of the staff we interacted with) were friendly and transparent. We got a great overview of the car, the buying process, and were able to quickly and More

by JoelS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hudson, Meghan Hoffman, Connor Jones
Aug 20, 2020 -

Gerald Subaru of North Aurora responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Subaru of North Aurora was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 17, 2020

Our sales associate Faruq was kind and patient, explaining everything along the way. The sales manager Jay was great also and I really felt like they cared, some car sales people are really fake an More

by lizlytle3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo
Aug 19, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

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