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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews
Call Dealership (630) 907-8500
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209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

December 29, 2021

Jaybee always has a welcoming attitude when I come in. When I get him I know the job will get done quick and correctly. More

by Edfam40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Report | Print
Jan 04, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 23, 2021

Purchasing a new car was quick and easy. I emailed you salesperson before hand so he knew exactly what I was looking for when I arrived. More

by EM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York, Aurelio Estrada
Report | Print
Dec 29, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

December 21, 2021

It was easy to check in. I t was easy to check out. Service department let me know the status of my vehicle and called me when the vehicle was ready. More

by tmeyer1046
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
Dec 27, 2021 -

Gerald Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Chino General Manager Gerald Hyundai

December 20, 2021

Even through construction I was provided excellent service. Jaybee was great as always. Service as done in a very timely manner. More

by dawnf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Report | Print
Dec 23, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

December 19, 2021

Gerald Hyundai was able to take my deposit for an incoming vehicle and delivered when promised. More

by D_Orvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Larry Persico, Brandon Gomez
Report | Print
Dec 22, 2021 -

Gerald Hyundai responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2021

Brought my car in for servicing, the crew could not have been nicer. There was a bunch of remodeling going on so their efficiency was greatly appreciated. More

by greiffj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Report | Print
Dec 22, 2021 -

Gerald Hyundai responded

greiffj, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2021

Very good customer service from the service department. Very polite and accommodating and did a good job. More

by Skidz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Report | Print
Dec 22, 2021 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2021

Service advisors were very polite while being professional in all respects. They took the time to answer all my questions and service was done quickly. More

by Keithh0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisors
Report | Print
Dec 22, 2021 -

Gerald Hyundai responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

December 17, 2021

Excellent service with friendly personnel. I have never had a bad experience and want to thank Gerald Hyundai for taking good care of my car. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Report | Print
Dec 22, 2021 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

December 14, 2021

Jaytee in Service handled the 5,000mile service on my 2022 Sonata and answered all of my questions. More

by mackatt68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaytee
Report | Print
Dec 17, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

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