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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

December 14, 2021

Had my cars first oil change today and everything ran very smoothly. Jay bee was very helpful with what was needed and the time expected for everything to be completed. He even escorted me to my car when More

by BookGirl25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bee
Dec 17, 2021 -

Gerald Hyundai responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Chino General Manager Gerald Hyundai

December 10, 2021

Nick at Gerald Hyundai was great to work with! Extremely helpful and made the sales process easy! Always recommend Gerald More

by hunt-joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Dec 15, 2021 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 09, 2021

Edrei Gomez was my salesman. I enjoyed working with him. He was very knowledgeable about the car I test drove. Very personable towards me. He has done follow-up calls to make sure that I'm enjoying my Ko More

by Yappyyorkies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Edrei Gomez
Dec 14, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

December 08, 2021

Took care of recall in a timely manner in spite of dealership being under construction. More

by holtthos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisors
Dec 13, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 04, 2021

Customer service and repair services are great! Job done in timely manner. Communication while waiting was excellent More

by WLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in the service repair shop.
Dec 08, 2021 -

Gerald Hyundai responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

December 03, 2021

I WAS SO PLEASED WITH MY SERVICE AND HOW QUICKLY MY CAR WAS FINISHED AND READY TO GO. More

by ewiggins8956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAYBEE
Dec 08, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

December 02, 2021

quick and efficient service. Everyone was friendly and helpful. We will use Gerald Hyundai again. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahsan Chaudhary
Dec 08, 2021 -

Gerald Hyundai responded

Randy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Chino General Manager Gerald Hyundai

November 23, 2021

Only drawback was the very slow close of the sale (4 hours). Otherwise, solid experience. More

by jzoloto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Hayley Blumhardt, Brandon Gomez
Nov 30, 2021 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

November 23, 2021

Quick response, speedy work. Once I asked the staff if they needed my key for my car they jumped. I handed over the key and they handled everything with professionalism at its finest. Special thanks to Ge More

by Designu31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember he was helping in service
Nov 30, 2021 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

November 22, 2021

Arrived 15 minutes before appointment time. I was taken right in and repair was completed very quickly. Very happy with the way I was treated and the quality of the repair. More

by ROBGDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Nov 29, 2021 -

Gerald Hyundai responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Chino General Manager Gerald Hyundai

Nov 29, 2021 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

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