Gerald Hyundai

No pressure when I declined extra services. Friendly staff. Great communication by phone and text. I waited for the service to be done and the wait was acceptable. They were on time for my appointment. staff. Great communication by phone and text. I waited for the service to be done and the wait was acceptable. They were on time for my appointment. More

Professional, Courteous, Sensitive to our needs, and willing to answer and take care of our needs (if any) after the sale willing to answer and take care of our needs (if any) after the sale More

Jaybee and the service team are excellent to work with! Keep up the good work. Keep up the good work. More

Did everything in timely fashion , service rep. Helped with adding on some items, my only neg. Is service left all there vehicle protective material in the car for me to dispose of and didn't get usual ca with adding on some items, my only neg. Is service left all there vehicle protective material in the car for me to dispose of and didn't get usual car wash afterwards. More

Chris in Sales did a great job with us and being very patient . I recommend him and the dealership. patient . I recommend him and the dealership. More

I am very appreciative of the service by jaybee, he is very polite and professional. very polite and professional. More

Our salesman was great. He is always available if I have any questions. The service department is very courteous and takes good care of our cars. any questions. The service department is very courteous and takes good care of our cars. More

I just leased my third Hyundai from Gerald Hyundai. Each experience has been very customer focused, flexible as needed and they explained each step in the process to make me feel engaged throughout the proc experience has been very customer focused, flexible as needed and they explained each step in the process to make me feel engaged throughout the process. More

Jaybee Bantug and the Gerald Hyundai service team exceeded my expectations. Kept me up to date on service needs, changes to the cost and when I could expect to pick up my vehicle. exceeded my expectations. Kept me up to date on service needs, changes to the cost and when I could expect to pick up my vehicle. More

I can’t say enough kind things about the treatment you receive at this dealership. Gino was my go to for my new Santa Fe. And talk about above and beyond, with cars being hard to get with Covid-19 slowi receive at this dealership. Gino was my go to for my new Santa Fe. And talk about above and beyond, with cars being hard to get with Covid-19 slowing production, they found one in Elgin. Mike Chino was kind enough to have Gino drive to Elgin to pick it up that evening. This is service above any other dear I’ve had experience with in my 60 years. Many thanks to Mr. Chino and our outstanding salesman Gino. More