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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

November 02, 2021

Geno is a top notch sales person He gave my husband and I great service. We are very happy with our 2015 Toyota highlander... More

by Carl and Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
Nov 05, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

November 02, 2021

They were helpful, knowledgeable and took my needs into consideration! I highly recommend them! Chris was great!!! More

by judyhoh555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leventis
Nov 05, 2021 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Chino General Manager Gerald Hyundai

October 23, 2021

Frank was very professional and friendly. He took care of our new lease arrangement quite weel. More

by barr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Oct 26, 2021 -

Gerald Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Chino General Manager Gerald Hyundai

October 20, 2021

Joe was pleasant, and helpful! He even followed up with us. Everything was explained well, the car was ready on time and it was even washed nicely for us after the repair. The appointment was effortless More

by Nicole C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Oct 22, 2021 -

Gerald Hyundai responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Chino General Manager Gerald Hyundai

October 19, 2021

Vehicle had a recall, part was ordered, appointment was made when the part came in and due to the expected length of time expected a loaner was provided. Repair was made, call came the next day to pick up More

by larryjsouza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Blumhardt
Oct 22, 2021 -

Gerald Hyundai responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

October 17, 2021

We bought our 6th new Hyundai from Gerald today. You know how you can tell Gerald is first class and a seriously well oiled machine? Over the past 8 years, we've seen the same great professionals still ther More

by mickeyspilatro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Frank Laurenzana, Nick Smiley, Pete Mendoza
Oct 20, 2021 -

Gerald Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Chino General Manager Gerald Hyundai

October 17, 2021

Everyone I’ve dealt with has been friendly. The service department is wonderful. They get the work done quickly and get me on my way More

by Joanne1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaabee
Oct 20, 2021 -

Gerald Hyundai responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

October 15, 2021

Jaybee did a great job of communicating everything, especially with the construction. Car was finished on time as promised More

by quigs13
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jaybee
Oct 20, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

October 14, 2021

I have been satisfied with this dealership. Currently it is under construction but I live close enough to be dropped off and picked up More

by Red85birds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaybee in the service department has been my most frequent connection to this dealership. He is always friendly professional and accommodating.
Oct 19, 2021 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Chino General Manager Gerald Hyundai

October 14, 2021

Ahsan Chaudhary was a joy to work with on my recent purchase of a new Palisade. He spent a long time helping us make up our minds as to what would be good for us. He and the sales manager were able t More

by RevJoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Ahsan Chaudhary
Oct 19, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

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