Gerald Hyundai

Did the work in timely manor. Treated very well. Staff was very professional and cared about treating my vehicle with care. was very professional and cared about treating my vehicle with care. More

W hen I came 10/06/2021 and said I had been trying to get the Recall taken care of. The recall was taken care of in a hour. With the help of Fisnik Nick Shala. the Recall taken care of. The recall was taken care of in a hour. With the help of Fisnik Nick Shala. More

I was very pleased with the professionalism of all of the staff. I was ever so pleased that I did not have to wait a month to get an appointment. I would recommend Gerald to others. staff. I was ever so pleased that I did not have to wait a month to get an appointment. I would recommend Gerald to others. More

They said it was fine for my car to burn 2 qt oil every 1200 miles 1200 miles More

Jaybee was a great help during my visit and was very attentive to my needs. He was exceptionally professional and went above and beyond to accommodate my comfort while I waited. attentive to my needs. He was exceptionally professional and went above and beyond to accommodate my comfort while I waited. More

Still, a challenge to set an appointment through a call center versus speaking directly with the service department. Does not make for a good customer relationship that has developed over the years. center versus speaking directly with the service department. Does not make for a good customer relationship that has developed over the years. More

Purchasing from Gerald was an easy experience and one of the quicker purchases of a new vehicle I've ever made. Larry Persico was so pleasant to work with and very knowledgeable about the product. the quicker purchases of a new vehicle I've ever made. Larry Persico was so pleasant to work with and very knowledgeable about the product. More

Got in and out with exactly what I needed and wanted. Friendly and professional atmosphere Friendly and professional atmosphere More

I dropped off my Veracruz for "recall work", and immediately Jaybee acknowledged me, and took the time to fully explain the process, and the fact that the work may take up to two days. Setting clea immediately Jaybee acknowledged me, and took the time to fully explain the process, and the fact that the work may take up to two days. Setting clear expectations with a customer is critical to exceeding any expectation. More

Brian is really friendly and knows the Tucson. The dealership is clean and quite efficient dealership is clean and quite efficient More