Gerald Hyundai
North Aurora, IL
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1,664 Reviews of Gerald Hyundai
Larry was excellent from start to finish. He was prompt in answering all of my questions via email and wasn't pushy at all. Although it was far from my home, it was well worth the experience working with L in answering all of my questions via email and wasn't pushy at all. Although it was far from my home, it was well worth the experience working with Larry at Gerald Hyundai More
Great experience from walking in to driving home. Chris checks up on us even though the sale is already done. Great customer service checks up on us even though the sale is already done. Great customer service More
Once again Jaybee took very good care of me. He got me in the same day I called him. My repair was done quickly and my car was washed for me. He recommended future service I would need and we scheduled anoth the same day I called him. My repair was done quickly and my car was washed for me. He recommended future service I would need and we scheduled another appointment. I know my car is being well taken of by Jaybee. More
Jaybee is a great service representative. I always enjoy working with him. My service was completed quickly and the waiting area is always clean. A pleasure. working with him. My service was completed quickly and the waiting area is always clean. A pleasure. More
Great service from Jaycee. Not so great on previous visit when he was gone. Jaybee recognized problem in drive thru area. One week earlier the car was in the shop three days and no one could figure out the p when he was gone. Jaybee recognized problem in drive thru area. One week earlier the car was in the shop three days and no one could figure out the problem (which was what my suggested immediately). More
I really like my salesman Nick, I give him a lot of grief but, he takes it well!! I had to find out why my trade-in had not been paid for, but Mike took care of it. My car had no washer fluid, low air in ti but, he takes it well!! I had to find out why my trade-in had not been paid for, but Mike took care of it. My car had no washer fluid, low air in tire, Nick took care of it. It still has a few scratches, I will see Nick again when I can. More
Jaybee made the whole service experience very enjoyable. He explained everything and made sure that I was completely satisfied. Definitely will come back again. Thank you. He explained everything and made sure that I was completely satisfied. Definitely will come back again. Thank you. More
Sales team at Gerald quoted me 10% above MSRP rate for a 2021 Hyundai Palisade when other Hyundai dealers are willing to negotiate and come below MSRP if you're really interested in buying the car. I got mi 2021 Hyundai Palisade when other Hyundai dealers are willing to negotiate and come below MSRP if you're really interested in buying the car. I got mine from another Hyundai dealer (Palatine) below MSRP and also traded in my old car at a very good price (matching Carvana/Carmax). So if you're really interested in getting a good deal and value for your money please look the other way. Other dealers are even giving a Costco membership discount - which is the actual invoice price of the vehicle not MSRP. More
Friendly, Fast, Accurate assessment of the problem. Got car back in one day. Great Services. Jaybee does a great job of making you feel like a valued customer. car back in one day. Great Services. Jaybee does a great job of making you feel like a valued customer. More