Gerald Hyundai

Was in for 15000 mile maintenance. Joe checked me in and showed me to the waiting area. Good so far. Music in waiting area was annoying and NOT to my liking. Didn't hear anything further until someone(mech showed me to the waiting area. Good so far. Music in waiting area was annoying and NOT to my liking. Didn't hear anything further until someone(mechanic?) told me my car was ready. Wait time was good. Got paperwork and key fob from service desk. Went home, reviewed paperwork and saw 3 items that 'requires immediate attention' and 2 items 'in need of attention soon'. Would have appreciated being told of these issues so that I could ask questions right then. Now i have to call back to find out how soon I should have these issues resolved. Also, paperwork mentions a car wash which was not done. More

The service at Gerald is exceptional! Ask for JayBee in the service department! He does an excellent job of updating you on vehicle needs and timing to maintenance your vehicle. Always friendly! the service department! He does an excellent job of updating you on vehicle needs and timing to maintenance your vehicle. Always friendly! More

Everyone was very helpful and friendly. They found a way to get me the car I wanted! to get me the car I wanted! More

Great Dealership! Joe in service is outstanding to work with! He is courteous and professional. Amazing Service department. with! He is courteous and professional. Amazing Service department. More

Excellent and prompt service. Tech advisor provided all details of the service and was very friendly and informative details of the service and was very friendly and informative More

The salesman cover all our questions. Brandon took his time . Asking questions to determine what would meet our needs and wasn't pushy. time . Asking questions to determine what would meet our needs and wasn't pushy. More

Service department is well run and very professional. They did no more than what was needed, and it in a reasonable time period. They did no more than what was needed, and it in a reasonable time period. More

My experience there for the last year or so has been irregular and sometimes irritating. But Joe is usually enjoyable to work with. irregular and sometimes irritating. But Joe is usually enjoyable to work with. More

My experience with Gerald Hyundai has been excellent over the years. The sales staff is knowledgeable and the service department has been great the years. The sales staff is knowledgeable and the service department has been great More

My experience was great service in a timely manner. Keep up the good work. GaryS up the good work. GaryS More