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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

February 24, 2022

Service was very quick and done before the estimated time. My service adviser, Jonathan, was great. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 01, 2022 -

Gerald Hyundai responded

Thanks for the kudos, Bill! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

February 20, 2022

I webt to the dealership for routine maintenance and was greeted by very friendly and professional staff. They were upfront with pricing and wait time. The waiting area is under construction but was still More

by Dshee5022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Shaffer
Feb 24, 2022 -

Gerald Hyundai responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

February 17, 2022

Everyone was hospitable and very friendly. Hopefully I won’t have any trouble with this new (used ) car! More

by Jrokop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB in the garage is very special, Michael Chino, Dany Khochaba, Gino Tzampazis
Feb 23, 2022 -

Gerald Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Chino General Manager Gerald Hyundai

February 12, 2022

Worked with Peter Mendoza through my lease purchase of the 2022 Santa Fe SEL and he was very knowledgeable about the entire transaction. More

by lishaya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mendoza
Feb 16, 2022 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Chino General Manager Gerald Hyundai

February 10, 2022

JayBee in the service department is the best. He explained everything very clearly. He makes sure that your wait and service are number one. You feel like you are the only one he is working with. More

by gophergini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JayBee in service deptartment
Feb 15, 2022 -

Gerald Hyundai responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

February 05, 2022

No matter how many people are waiting to check in their vehicle at the service desk, Jaybee treats everyone with individual attention and doesn't try to hurry you up to get to the next person. Always frien More

by PBax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Feb 09, 2022 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

February 05, 2022

Great customer service they always keep you updated on the service for your vehicle only had the pleasure of experiencing the service department More

by Thurmanivy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahsan Chaudhary
Feb 09, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

February 02, 2022

Service at Gerald Hyundai was excellent, friendly and helpful and professional. Got me the car I wanted in a just a day. Sales: Brandon Gomez was very knowledgeable with all the autos features and kn More

by nzikmund
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brandon Gomez
Feb 07, 2022 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

February 02, 2022

We were in for first service. JayBee was awesome! Great communication, explained everything, very efficient and just a great guy to work with. Thank you JayBee and I look forward to being able to secure a More

by rcloess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JayBee in service, Dany Khochaba, Frank Laurenzana
Feb 07, 2022 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

February 02, 2022

Jaybee is always very helpful and explains everything clearly. He makes sure I understand exactly what the issues are and what my options are. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Feb 07, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

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