Gerald Hyundai

I recently came in to get work done on my interior and exterior. Jaybee ended up taking care of me and when I tell you he took care of my car he took CARE of it. I was so impressed how exceptional my car exterior. Jaybee ended up taking care of me and when I tell you he took care of my car he took CARE of it. I was so impressed how exceptional my car looked. All the scratches and deep cuts I had in my interior were completely gone. On top of that Jaybee kept me informed everyday letting me know the status of my car and what needed to be done. At one point he explained that a portion of the discolored seat he would not be able to get it out. However, when I picked up my car I learned that he had his team look at it again, give it another try and boom! He got it completely out and looking normal again. My car looks brand new and it’s all thanks to him caring about what my car looked like as if it was his own. Amazing team and an amazing guy. Kevin the service manager, made sure I was taken care of as well. An exceptional team they have at this location. Would highly recommend! More

This is the 2nd vehicle that my family has bought from Gerald Hyundai. Both of our experiences were awesome. I would like to send a personal thank you to Brenden for everything he did to make this purchas Gerald Hyundai. Both of our experiences were awesome. I would like to send a personal thank you to Brenden for everything he did to make this purchase outstanding. More

Excellent!! Highly recommend! He helped us so much through the entire process. He got us the trade in deal, and is helping us find the car we really wanted. through the entire process. He got us the trade in deal, and is helping us find the car we really wanted. More

Chris was EXCELLENT to work with. I did not feel pressured and he was not pushy, everything I typically hate about shopping for cars. I would/will hands down come back here again if ever needed and pressured and he was not pushy, everything I typically hate about shopping for cars. I would/will hands down come back here again if ever needed and actually look forward to the working with him. Cannot say enough in what a positive experience this was!! More

Fantastic job, no pressure, friendly. Was sold from the minute we walked in. The whole group that was there that night was very friendly even though we were working with Chris. minute we walked in. The whole group that was there that night was very friendly even though we were working with Chris. More

Elson was great! But really, do I have to come up with twenty five freaking works to make that point? I hope this is enough. twenty five freaking works to make that point? I hope this is enough. More

At first I was looking for a used car. My salesman, Gilbert Nathan, was very informative and showed me all your inventory that fit my wants. When I decided to go with a new car he was always concerned Gilbert Nathan, was very informative and showed me all your inventory that fit my wants. When I decided to go with a new car he was always concerned of my wants in a car with no pressure. He made the whole experience easy. I'm very pleased. More

I bought a used Genesis at Gerald. The experience in the sales and finance department was as good as can be expected. My concerns started and ended in the Service department. See, in order for a car to be s sales and finance department was as good as can be expected. My concerns started and ended in the Service department. See, in order for a car to be sold as certified it requires a minimum tread depth on tires. To meet this requirement, Gerald put on Fuzion Sport UHD tires on my car, the cheapest and lowest rated tires in their class in multiple surveys. In the first rain after I bought the Genesis it lost traction. That's when I learned about the woeful tires Fuzion sells. When I pointed this out to on a Gerald customer survey the General Manager promptly contacted me and I thought the service was amazing. The net end result, however, after a week, was that they offered to sell me better tires at nearly the same price as I could get at any tire retailer. This was the result of them selling the tires at their retail price which is 75% higher than a tire dealer and after them taking a credit from the Fuzion dealer for their original purchase amount. In other words, they were seeking a profit on the transaction to make me whole. My advice? Do not assume buying a premium car at Gerald's nets you a premium service experience. Ensure the tires you are getting on your used certified car are reputable. And ensure your spare tire is in acceptable condition. I didn't do these things and it cost me about $700 more than I paid for the car because I didn't check these things out. More

Excellent job, Jaybee was, as always right on with his professional and friendly service. Time and cost projections were right on the mark and no pressure to buy new... professional and friendly service. Time and cost projections were right on the mark and no pressure to buy new... More

Jaybee (service tech) get to know you and your vehicle. They have caught a few issues that could have led to major problems (broken tie rod, wear on tires). They have caught a few issues that could have led to major problems (broken tie rod, wear on tires). More