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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

November 21, 2020

We have been customers of Aurelio’s since 2011, when he was a sales man for GMC. We followed him here to Gerald Hyundai because we trust him completely!!! We now own a Hyundai Palisade!!! Thank you agai More

by Jtb123mcb457
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Estrada, Hayley Blumhardt
Nov 25, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Mike Chino General Manager Gerald Hyundai

November 21, 2020

Aurelio is a nice guy and a good people person. He really connects well with his guests and made us feel right at home. Will return to him. More

by mp89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Estrada
Nov 25, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write this review. We are pleased to hear that Aurelio was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. All the best, Mike Chino General Manager Gerald Hyundai

November 19, 2020

Don't remember all the names of the people I dealt with, but they were very pleasant to work with. On the sales floor For Chino was very helpful and easy to deal with More

by egjones3140539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Kevin Langton
Nov 24, 2020 -

Gerald Hyundai responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Chino General Manager Gerald Hyundai

November 18, 2020

My experience with Ahsan was excellent. He was polite, professional and respectful. He went through every aspect of the car with me, and made sure I was comfortable with everything before I left. More

by dtown
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahsan Chaudhary
Nov 23, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

November 11, 2020

I bought my first car here a few years ago and this company has been AMAZING. The sales team and service department are level-headed and patient. Jaybee Bantug is great example of an AMAZING employee! More

by amandamurph
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Nov 12, 2020 -

Gerald Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Chino General Manager Gerald Hyundai

November 08, 2020

Alexis was a very nice salesman. He knows what he’s doing and is very open and honest. He knew a lot about our purchase! More

by c.wuertz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Carmona
Nov 12, 2020 -

Gerald Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Alexis and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mike Chino General Manager Gerald Hyundai

November 08, 2020

Excellent first service on our new 2020 Sante Fe. In and out in a short time. Friendly Service advisor. Clean waiting room, or walk to McDonalds for a quick bite. More

by phoneman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elson Dema
Nov 12, 2020 -

Gerald Hyundai responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Chino General Manager Gerald Hyundai

November 07, 2020

I’ve been coming here for years. From sales to service, I always feel like I’m in good hands. They all work hard to make sure they hold the upmost quality of service. More

by Vjuarez88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Nick Smiley, Nderim Shala, Kevin Langton
Nov 12, 2020 -

Gerald Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Chino General Manager Gerald Hyundai

October 30, 2020

I recently had my vehicle serviced at your North Aurora location. Your representative (Jaybee) informed me, in detail about the work to be performed and the cost associated with the service. I also receive More

by Rick O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Nov 04, 2020 -

Gerald Hyundai responded

Thanks for your outstanding review, Rick! I'm very happy to hear that Jaybee was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Mike Chino General Manager Gerald Hyundai

October 30, 2020

Arrival Appointment was on time, and car was finished on time. Waiting area spotless and had a nice cup of coffee with a great Fignewton cookie More

by mikec
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Nov 04, 2020 -

Gerald Hyundai responded

Mike, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Mike Chino General Manager Gerald Hyundai

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