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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

October 05, 2020

Fisnik did great as a salesman. He did everything that was needed. He showed us all the features of our new Tucson. I was very happy with his work. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Oct 08, 2020 -

Gerald Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Fisnik and our team were helpful during your visit . If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mike Chino General Manager Gerald Hyundai

October 04, 2020

They were very welcoming from the time we pulled up and we NEVER felt any pressure to buy. Larry was an outstanding salesmen and my husband is already planning his new Hyundai to buy. More

by ktmullane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Persico
Oct 07, 2020 -

Gerald Hyundai responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Chino General Manager Gerald Hyundai

October 04, 2020

Hayley was a fantastic sales person. Answered all our questions, was patient and really helped us decide on what to get. No pressure - we were treated great. If anyone I know is searching for Hyundai More

by Holidaylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio, Dany Khochaba, Hayley Blumhardt
Oct 07, 2020 -

Gerald Hyundai responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

October 03, 2020

Jaybee is exceptionally cordial and professional in performance of his duties. He, as usual, provided outstanding service. Jaybee is an excellent asset to Gerald Hyundai. More

by imhof.michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Oct 07, 2020 -

Gerald Hyundai responded

We loved reading this review! Happy customers are our aim, and it appears Jaybee really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Mike Chino General Manager Gerald Hyundai

Oct 07, 2020 -

imhof.michael responded

Thank you

October 02, 2020

Jaybee Bantug is a great representative for Gerald. We always get treated great and have a great relationship him. From routine work to recalls, we are kept informed of our options, and our time is respec More

by 1 Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug, Kevin Langton
Oct 07, 2020 -

Gerald Hyundai responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Mike Chino General Manager Gerald Hyundai

October 01, 2020

My oil change was way faster than last time (90 minutes). It would be nice if there were some benches to sit on outside while you wait. More

by kasbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember his name
Oct 05, 2020 -

Gerald Hyundai responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Chino General Manager Gerald Hyundai

October 01, 2020

Service was done quickly - Service Rep very polite. Although I had a coupon that was to expire that day, he offered me a newer discount that saved me $5.00 more. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maybe Bantug
Oct 05, 2020 -

Gerald Hyundai responded

Barb, thank you for the feedback! We are happy to hear about your positive experience at Gerald Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

October 01, 2020

The leader of the team who met me in the service entrance explained all the work to be done, the options, and the duration of my visit. He was prompt, accurate and easy to work with. More

by MartyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee I believe was his name, Kevin Langton
Oct 05, 2020 -

Gerald Hyundai responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Gerald Hyundai, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mike Chino General Manager Gerald Hyundai

October 01, 2020

Ez in. Ez out. Safety all the way. Always Quick service! Always bring my car back here for service, despite living near other Hyundai dealers! More

by Rjmau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
Oct 08, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

October 01, 2020

Took my car into the service department to get routine service done. Jaybee is very knowledgeable in his area of expertise. Took care of everything I needed completed on my car. A+ Robert Kerley More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Oct 05, 2020 -

Gerald Hyundai responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Chino General Manager Gerald Hyundai

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