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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

January 12, 2021

You Guys are great, friendly and seem to take good care of my "xxxx Box". Wish I could bring your Service Dept. donuts again, maybe again when this virus crap is over. See you at 62,000 miles. You coul More

by fossilbum
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JayBee really a decent guy, Kevin Langton
Jan 15, 2021 -

Gerald Hyundai responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mike Chino General Manager Gerald Hyundai

January 10, 2021

Chris Leventis was excellent to work with on the purchase of our Genesis GV80! Very knowledgable about the vehicle despite it being new! Overall, it was an excellent experience. More

by Kevin C.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Chris Leventis
Jan 13, 2021 -

Gerald Hyundai responded

Kevin, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Hyundai! Sincerely, Mike Chino General Manager Gerald Hyundai

January 08, 2021

Pete Mendoza, worked very hard to find the vehicle that we wanted and answered all of our questions. Home delivery was a great service!. Very pleased! More

by Dan D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Jan 13, 2021 -

Gerald Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Dan and the rest of the Gerald Hyundai team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

January 07, 2021

Pulled into the service department and got waited on right away. Came in for 1st oil change and was there for 45 minutes. Very professional and curtious. Service was top notch! More

by takeitezdmill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB
Jan 12, 2021 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

January 07, 2021

Excellent buying experience. They found exactly the car I wanted at another dealership and got it. And, Nderim very knowledgeable about all the options on the car (especially technology) and explained them More

by Mike M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Nderim Shala
Jan 12, 2021 -

Gerald Hyundai responded

Thank you for this wonderful review and rating! We are so happy to see that we provided quality service and helped you find a car that fit your needs! Please let us know if there is anything else we can do for you, we hope to see you again soon! Sincerely, Mike Chino General Manager Gerald Hyundai

January 07, 2021

The service department is always professional and courteous. They keep me informed and seam to do things in a timely manner. The waiting area is convenient for me to get work done while I am waiting. More

by Larry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jabee
Jan 12, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

January 06, 2021

We have dealt with Frank Laurenzana for a number of years, and he always makes car leasing very easy and quick. Always been satisfied with my purchase. The service department is friendly and accommo More

by jkwof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Jan 11, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

January 04, 2021

Stopped in for an oil change and tire rotation. Excellent Service with friendly professional service reps. Will continue to bring my vehicles here for future service procedures. More

by aamast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jan 07, 2021 -

Gerald Hyundai responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Mike Chino General Manager Gerald Hyundai

January 01, 2021

Great customer service without pushing to get decision and high following up. Rendering full explanation with nice behavior and patience . All staff are so friendly and having professional behavior, they More

by f.khazaneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Nderim Shala
Jan 06, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

Jan 11, 2021 -

f.khazaneh responded

Dear Mike Chino Really appreciated for your splendid support of customers at any time with high quality. Not only Hyundai create the best car, but also Gerald render the best service.

December 31, 2020

Frank did a great job in making this very long process as comfortable as possible. Except for the time it took (most of the day), Frank was very helpful. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Alex Kapouranis
Jan 06, 2021 -

Gerald Hyundai responded

Mary, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Chino General Manager Gerald Hyundai

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