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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

December 30, 2020

My salesman Pete was fantastic! He was very straight forward and not pushy at all. I did a lot of my research online and he brought out the vehicle I was looking at, he didn’t try to switch it at the l More

by eeyore6475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Jan 05, 2021 -

Gerald Hyundai responded

We loved reading this review! Happy customers are our aim, and it appears Pete really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Mike Chino General Manager Gerald Hyundai

December 29, 2020

Very good, quick & efficient, very polite & professional staff. Got my car in and done quickly. Appreciate them being able to schedule my car in quickly too. More

by Mamabears210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jan 04, 2021 -

Gerald Hyundai responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Chino General Manager Gerald Hyundai

December 28, 2020

excellent service they were up front about any costs , quality work. friendly staff and clean and spacious waiting room. automobile status report is useful and keeps me up to date on car maintenance . More

by conski4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Dec 31, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

December 24, 2020

Never any problems with Service Department for routine maintenance, recall service, and my oddball complaints like abrupt throttle response, which was taken care of under warranty even after 42,000 miles. More

by Sprydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Dec 30, 2020 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 24, 2020

From checkin to checkout, everything went great with our service that was done. Kevin was great and kept in contact with us with the progress and completion of our service. More

by gawiskup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Dec 30, 2020 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

December 23, 2020

Went to Gerald Hyundai to look at a 2021 Tucson Sport model. Wanted a red crimson one I saw on internet inventory, but found it was no longer available. Everyone was very accommodating and found a red More

by Cbrummet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Aurelio Estrada, Hayley Blumhardt
Dec 29, 2020 -

Gerald Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Haley’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Mike Chino General Manager Gerald Hyundai

December 23, 2020

Fast service, clean shop friendly staff. Always recommend this shop to all my friends and family. Always goes above and beyond with any issues with my car. More

by deatonkristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Dec 29, 2020 -

Gerald Hyundai responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2020

Brian York has been helpful in every step for my purchase and getting my add ons completed in a timely manner. He thorough explained all my options and answered my questions. More

by Lmpett40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brian York
Dec 23, 2020 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2020

Michael was very polite and professional. He treated us as if he knew us. He also made the buying process so pleasant Ahsan our salesman was excellent. After our purchase I believe we could be friends More

by Mfa625
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Ahsan Chaudhary
Dec 23, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

December 15, 2020

Have bought quite a few cars from Gerald Hyundai.I am Have bought quite a few cars from Gerald Hyundai. I am always happy with my purchase. I feel like I'm part of the Hyundai Family. very knowledgeabl More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino, Dany Khochaba, Brian York
Dec 17, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Hyundai! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Mike Chino General Manager Gerald Hyundai

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