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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

March 03, 2021

We were in and out in less than hour for an oil change on my Sonata. Bonus is my car was washed—all while I relaxed in a nice waiting room. More

by jbgoist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey
Mar 08, 2021 -

Gerald Hyundai responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Mike Chino General Manager Gerald Hyundai

February 28, 2021

Gerald Hyundai's Service Department and particularly Service Advisor, Jaybee Bantug once again hit it out of the park. I got my appointment exactly when I wanted it. I was taken on time and the work was More

by tvminogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug, Kevin Langton
Mar 03, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

February 27, 2021

Friendly greeting. Quick turn on routine maintenance visit. No delays on intake and finished 10 minutes early. Service person informed me on what service was needed and what was not quite time to comple More

by MLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Mar 03, 2021 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

February 26, 2021

Very good all-around experience.Courteous staff, quick response, Pick up and delivery was very helpful for our situation. On time completion of the service. More

by janchuck721
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Mar 03, 2021 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

February 20, 2021

I love the kind and courteous staff and the service they provide. They always help and get my problems resolved with no complaints. I love this dealership More

by Larro15ljc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug , Kevin Langton
Feb 24, 2021 -

Gerald Hyundai responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Mike Chino General Manager Gerald Hyundai

February 17, 2021

I always deal with JayBee and he is the best! The service department as a whole is friendly, courteous and service is completed in a reasonable time frame. Very satisfied! More

by Julie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Feb 22, 2021 -

Gerald Hyundai responded

Julie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

February 15, 2021

Always had a great experience with Gerald Hyundai, over past 15 years great staff and courteous approach to conversation, service, sales (both new & used) thanks More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Gino Tzampazis
Feb 18, 2021 -

Gerald Hyundai responded

Stan, thank you so much for the wonderful review of your experience at Gerald Hyundai. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Mike Chino General Manager Gerald Hyundai

February 10, 2021

Service dept. was great. Jaybee is very good at explaining what has been done and what could need attention in the future. The service report provided is very helpful. More

by kev_fahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Feb 16, 2021 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

February 10, 2021

We’ve been going to Gerald Hyundai for the past seven years always stellar service always friendly staff always make us feel welcome always know us by name what more can you say always excellent More

by Cms3476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza, Alexis Carmona, Kevin Langton
Feb 16, 2021 -

Gerald Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Chino General Manager Gerald Hyundai

February 05, 2021

Service staff is very friendly and know their product. Service was fast and accurate. Cannot think of anything else to say so this is it. More

by Mrbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Feb 10, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

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