Gerald Hyundai
North Aurora, IL
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1,664 Reviews of Gerald Hyundai
Excellent service,they got me in right away on a “standby” and repaired my vehicle right away first thing.Blown away by everyone I interacted with.highly recommend your service department “standby” and repaired my vehicle right away first thing.Blown away by everyone I interacted with.highly recommend your service department More
In and out quick service. Appointment time was right on schedule and vehicle was finished, washed and ready before the expected time. I will bring my other cars here for service even though they are a diff schedule and vehicle was finished, washed and ready before the expected time. I will bring my other cars here for service even though they are a different make. More
Second Santa Fe purchased from Gerald. Both times, Brian York was my salesperson. Very happy with Brian and the experience. LOVE LOVE my new car York was my salesperson. Very happy with Brian and the experience. LOVE LOVE my new car More
Excellent customer service, work done promptly with discount. Complementary shuttle much appreciated, very good driver. Didn’t have to wait around, very good experience overall. discount. Complementary shuttle much appreciated, very good driver. Didn’t have to wait around, very good experience overall. More
Brought my car in for scheduled oil change and asked about the recall for my Tucson. Was told parts are on backorder nation wide and they had no idea yet when the parts would be available. Wait time wa about the recall for my Tucson. Was told parts are on backorder nation wide and they had no idea yet when the parts would be available. Wait time was less than expected and eveyone I spoke with was very helpful. More
Great friendly service. Also, the vehicle was washed and detailed and it looks brand new. Smells good, too. Great coffee in the waiting room and it’s constantly being cleaned. detailed and it looks brand new. Smells good, too. Great coffee in the waiting room and it’s constantly being cleaned. More
Scheduled maintenance completed, but the recall service was not do to not having the parts available. This will require a return trip to the dealer to get this completed. Thus the reason for the 4 stars. was not do to not having the parts available. This will require a return trip to the dealer to get this completed. Thus the reason for the 4 stars. More
Very busy location. Courteous dealership, with knowledgeable staff. Did take too long for negotiation process and purchase due to many interruptions. Would recommend for Hyundai purchase. knowledgeable staff. Did take too long for negotiation process and purchase due to many interruptions. Would recommend for Hyundai purchase. More
Relatively new to Gerald (having moved to this area fairly recently), but have been pleased with both Service and Sales departments. Customer focused and wants to make sure we are happy! fairly recently), but have been pleased with both Service and Sales departments. Customer focused and wants to make sure we are happy! More