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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

April 16, 2021

The staff at Gerald go above and beyond to help you with your car buying experience. They understood what I could afford and made sure I got the best possible car for my money. The lifetime warranty is outs More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Carmona
Apr 21, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

April 15, 2021

Nice people! Nice facility! Great service department! Easy process...picked out used car on line, tagged it, salesman called, we went in to test drive and purchased the car, simple and easy! More

by dcalder1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elson Dema
Apr 20, 2021 -

Gerald Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Chino General Manager Gerald Hyundai

April 13, 2021

Gearlds is a great place to take your car. Nice waiting room with TV, free snacks, and WiFi also a place to charge your phone. My appointment was right on time and done ahead of time. Also, a free car wash More

by Edward55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Apr 16, 2021 -

Gerald Hyundai responded

To say thank you is not enough, Edward! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Gerald Hyundai again! Sincerely, Mike Chino General Manager Gerald Hyundai

April 07, 2021

Very friendly, professional and courteous staff. . Waiting room facilities are superb. On my third Sonata, will be looking seriously at getting another one in the near future. More

by sdakerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alex Kapouranis, Nick Smiley, Kevin Langton
Apr 12, 2021 -

Gerald Hyundai responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Gerald Hyundai again! Sincerely, Mike Chino General Manager Gerald Hyundai

April 07, 2021

It was a great experience dealing with Mike Chino, Alexis and the rest of his team. They took pretty darn good care of me. Thanks!! More

by Boknows4ds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alexis Carmona
Apr 12, 2021 -

Gerald Hyundai responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

April 05, 2021

Totally satisfied. Frank was informative, helpful in explaining each vehicle and patient in my requests to test drive a number of them. Felt no pressure in purchasing. Great overall experience ! More

by oper65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Apr 08, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

April 01, 2021

3rd vehicle purchased from Gerald Hyundai. Always satisfied. Treated fairly. Service department is unequalled...anywhere. Ask for Gil in sales and JB and Kevin in service. More

by hullberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.B., Michael Chino, Dany Khochaba, Gilbert Nathan, Kevin Langton
Apr 21, 2021 -

Gerald Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Chino General Manager Gerald Hyundai

March 31, 2021

Amazing service, Pete was amazing beforehand getting everything set up, and Larry was amazing the day of, making the process super smooth and relatively quick. More

by E.Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Pete Mendoza, Larry Persico
Apr 21, 2021 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

March 27, 2021

Jaybee went above and beyond to provide the best customer service! Even after I no longer needed assistance with my vehicle his communication and assistance was outstanding. More

by DanielleD94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug, Alex Kapouranis
Mar 31, 2021 -

Gerald Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

March 26, 2021

I schedule an appointment for an oil change and recall service for my 2017 Tucson. They took my car right at the appointment time and told me to expect a 2 hour wait. I had a good book, so I was fine with More

by gailvtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Mar 31, 2021 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

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