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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

May 13, 2021

Ask for Gino!Gino Tzampazis assisted me throughout my Ask for Gino! Gino Tzampazis assisted me throughout my first car buying experience. I called Gerald Hyundai and Gino checked to make sure that the More

by S.B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
May 14, 2021 -

Gerald Hyundai responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

May 11, 2021

Sometimes it seems like Kevin and Jaybee walk on water to take care of service customers. They do not want Murphy's law to win, ever. Thanks. More

by al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee, Kevin Langton
May 17, 2021 -

Gerald Hyundai responded

Al we loved reading this review! Happy customers are our aim, and it appears Kevin and Jaybee really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Mike Chino General Manager Gerald Hyundai

May 11, 2021

Always get the best care and service here at this dealership. It’s a pleasure to come in for service here. Jaybee knows his stuff and is very personable. More

by magonzalez52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee, Kevin Langton
May 17, 2021 -

Gerald Hyundai responded

Thanks for your outstanding review! I'm very happy to hear that Jaybee was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

May 07, 2021

Jaybee is always so nice and does a great job of explaining what needs to be. He also helped me carry items to my car. He is always so polite and helpful. He makes my service experience better whene More

by Tealeaf84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
May 17, 2021 -

Gerald Hyundai responded

Thanks for the great feedback! We're very happy that Jaybee was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Mike Chino General Manager Gerald Hyundai

May 04, 2021

It was a great experience working with Gil Nathan even though we didn’t come home with a car that day. The car wasn’t ready till Thursday..,I came in on a Saturday. More

by Rose
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
May 07, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

April 28, 2021

I worked with Jaybee Bantug for the second time. He is always friendly and thorough and explains things in a manner I can understand. I feel confident that I have received honest service. More

by clklapprodt
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
May 03, 2021 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

April 28, 2021

Very positive experience. Good sales staff, very considerate people, I enjoyed doing business with Gil and the rest of the team! And I'm delighted with my new Genesis G80! More

by KBU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
May 03, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

April 28, 2021

Routine oil change and work performed in a timely manner. Staff very courteous and Kevin is awesome, friendly and informative. I do miss the valet service. More

by Ac910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
May 03, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

April 28, 2021

Great experience. Larry Persico was extremely helpful from start to finish. Answered all of our many questions thoroughly. Dany Khochaba was also very helpful with the financing process, explaining each More

by bernico232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Larry Persico
May 03, 2021 -

Gerald Hyundai responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

April 21, 2021

Brian York was efficient, patient(picking a color), and so helpful during our car buying experience. It was a great experience. Finance department efficient too. More

by ginnieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Apr 26, 2021 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Chino General Manager Gerald Hyundai

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