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Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
I called Joe at night on the phone about a car they had in stock. After some negotiating we agreed on a price. I came the next day to pick up my vehicle. As I had not previously worked with this dealer, in stock. After some negotiating we agreed on a price. I came the next day to pick up my vehicle. As I had not previously worked with this dealer, I was prepared to walk away if the terms were changed, price was adjusted, or extra fees were added. I was pleasantly surprised that everything was exactly as we had talked about the previous day. There were no excessive fees and everything was handled professionally. While the dealership closes at 9 pm, we were there til at least 10:30. I never felt pressured to hurry up or just sign some sheet. The finance manager, Eddie, explained the terms and offered a couple different add ons (GAP insurance, extended warranty). We declined and there was no pressure to say yes or to try to change terms of the loan. Our salesman, Joe, was knowledgeable and had started the paperwork even before we got there so expedite the process. I couldnt have been happier with our experience and would recommend this dealer to anyone. More
Everybody was freindly and very professional. They were not overly pushy or indiffernt. They knew what they needed to do to make the sale. The service department seemed modern and efficiant,although I have not overly pushy or indiffernt. They knew what they needed to do to make the sale. The service department seemed modern and efficiant,although I have not used it yet. More
In January 4, 2012 Michael A. Hall did my buying experience extremely pleasant! I chose my Nissan Rogue before I was introduced to Michael by Tony Scaglione from next door Hyundai. We negotiated p experience extremely pleasant! I chose my Nissan Rogue before I was introduced to Michael by Tony Scaglione from next door Hyundai. We negotiated price over the phone, and I only had to stop by and pick the color. He prepared two identical cars of different colors- sparkling clean, they was next to each other- it was very much fun to make a decision. The entire selling process was very pleasant! Michael is highly professional and knowledgeable. He answered every my question in professional manners. Within last 6 month I contacted Michael several times, and he was always very nice, professional and supportive- patiently explained to me all technical specifications of my new car. I am highly recommending sales consultants Michael A. Hall and Tony Scaglione! More
Brenden was extremely knowledgeable and friendly with us. The whole process was stress free and Brenden was pleasure to deal with. Definitly not one of those pushy over the top salesmen you dread. When it The whole process was stress free and Brenden was pleasure to deal with. Definitly not one of those pushy over the top salesmen you dread. When it came time to finance and sign the paper work Mike was awesome. We have already referred business to Gerald and will continue to do so. This is our second purchase from the Gerald auto group this year and third purchase overall. Every time has been pleasant. More
Brenden is an excellent salesman! He was very helpful in getting us what our family needed in a new vehicle! He really knew what he was talking about, and answered all the questions we had about the vehicl getting us what our family needed in a new vehicle! He really knew what he was talking about, and answered all the questions we had about the vehicle we were interested in. In the beginning we weren't sure about purchasing a Hyundai, but after dealing with Brenden we knew we had come to the right place to purchase our new vehicle. he was very friendly and helpful in getting us the vehicle that met our needs and in our price range. We also met with Mr. Sparti, the finance guy, who was also a wonderful, friendly person to deal with, he went over everything that had to do with the finanicial side of buying a new car, and explained what it all meant. He was totally awesome as well as Brenden. When I decide to purchase another vehicle, I will definitely come back To Gerald Hyundai and will definitely want to work with these two employees. I will also recommend Brenden to anyone who is in the market of buying a car!! Way to go Gerald!!!! More
Brenden really impressed me with his customer service and attention to detail. I had called Brenden and inquired about a Hyundai Veloster in very early June, and did not end up buying the Veloster until late attention to detail. I had called Brenden and inquired about a Hyundai Veloster in very early June, and did not end up buying the Veloster until late August. Throughout this long and arduous process, Brenden was extremely patient, and continued to check in with me, ask about my timeline, and provide me with any information, price quotes, and options available. When I was finally able to come in, Brenden greeted me right away and was very personable and friendly. We made a deal relatively quickly for the best price available, and I drove away very pleased in my amazing new car! More
Great staff, very friendly. They will go above and beyond to satisfy the costumer. Would definitely recommend this dealership to friends and family. very satisfied with the service. beyond to satisfy the costumer. Would definitely recommend this dealership to friends and family. very satisfied with the service. More
The entire process was excellent start to finish. From the initial visit, to the test drive, discussion of options with the sales representative, to the trade in value and taking it home, just all great. the initial visit, to the test drive, discussion of options with the sales representative, to the trade in value and taking it home, just all great. Since having it a few weeks I just have to say I LOVE my car and would highly recommend this dealership. More
My experience at Gerald Hyundai was great! Johny and Sonny made it easy for me (I live 35 min. away) during negotiating and finding what I really liked within my budget. Everyone else that I dealt with Sonny made it easy for me (I live 35 min. away) during negotiating and finding what I really liked within my budget. Everyone else that I dealt with or met were very friendly and accommodating. I would highly recommend the dealership and employees! More
I was looking at different dealers for a new Hyundai elantra and when I emailed Gerald Hyundai for a price quote Brenden emailed me with an excellent price in a very timely manner. When we went to the d elantra and when I emailed Gerald Hyundai for a price quote Brenden emailed me with an excellent price in a very timely manner. When we went to the dealer they had a huge selection of cars to choose from and the staff was super friendly. When we took the Elantra for a test drive Brenden did a great job explaining all the features of the car. When we were ready to purchase the whole sales process was nice and easy. I would definitely recommend Gerald Hyundai and Brenden! More