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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

September 28, 2012

I called Joe at night on the phone about a car they had in stock. After some negotiating we agreed on a price. I came the next day to pick up my vehicle. As I had not previously worked with this dealer, More

by btlussier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Gerald Hyundai responded

Thank you for the amazing review! At Gerald Hyundai we are committed to honest pricing and keeping our word. We are happy to hear that everything was exactly what was agreed upon on over the phone when you came in. It's also great that you didn't feel any pressure to hurry despite the fact the dealership was closed. Our staff believes that every customer deserves adequate time to make the right decision. Eddie and Joe will love to hear that you couldn't have been happier with your experience. If you have any questions or concerns regarding your new vehicle please contact our staff. Thank you again for your business and review. We hope to help you again soon. Please follow us on Twitter and Facebook to stay current with all our promotions and specials. -Curt Rice General Sales Manager crice@geraldauto.com

September 26, 2012

Everybody was freindly and very professional. They were not overly pushy or indiffernt. They knew what they needed to do to make the sale. The service department seemed modern and efficiant,although I have More

by mansbridge2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Sep 27, 2012 -

Gerald Hyundai responded

We appreciate the positive review! Our staff strives to be friendly and professional with every customer interaction. We're grateful that you understood this and had a positive sales experience with us. Our service department strives to be efficient for our customers, we love to hear that you thought our facilities were modern as well. We hope to exceed your expectations from your first impression and help you with any future service needs. Thank you again for choosing Gerald Hyundai. Be sure to follow us on Twitter and Facebook to stay current with all our specials including maintenance offers. -Curt Rice General Sales Manager crice@geraldauto.com

September 03, 2012

In January 4, 2012 Michael A. Hall did my buying experience extremely pleasant! I chose my Nissan Rogue before I was introduced to Michael by Tony Scaglione from next door Hyundai. We negotiated p More

by yuliya464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael A. Hall, Tony Scaglione
Sep 06, 2012 -

Gerald Hyundai responded

Thank you for giving us feedback! We love that you still value your Gerald experience months after your purchase. Michael will be glad you appreciated the easy phone negotiation as well. It's awesome that all you had to do was pick the color! At Gerald our goal is to keep the process fun for our customers, we're grateful your experience was just that. We're happy Michael has been readily available for your questions over the last six months too. We truly appreciate your business and look forward to helping you in the future. Be sure to find us on Twitter and Facebook for exclusive offers. -Curt Rice General Sales Manager crice@geraldauto.com

August 27, 2012

Brenden was extremely knowledgeable and friendly with us. The whole process was stress free and Brenden was pleasure to deal with. Definitly not one of those pushy over the top salesmen you dread. When it More

by ats248
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd
Aug 28, 2012 -

Gerald Hyundai responded

We appreciate your referrals and loyalty!We're so glad you had a pleasant experience from the beginning with Brenden up until financing with Mike. On behalf of the entire Gerald staff, thank you for your business and continued support. We can't wait to help you with car number four! Be sure to follow us on Facebook and Twitter to take advantage of of maintenance specials and other exciting offers. -Curt Rice General Sales Manager crice@geraldauto.com

August 23, 2012

Brenden is an excellent salesman! He was very helpful in getting us what our family needed in a new vehicle! He really knew what he was talking about, and answered all the questions we had about the vehicl More

by sleepymama101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Aug 24, 2012 -

Gerald Hyundai responded

We're happy to hear you had a positive experience with Brenden and Mr. Sparti. We truly appreciate your feedback. It's so great that you will come back to Gerald Hyundai when you decide to purchase another car. We look forward to helping you again! If you have any questions or concerns about your new vehicle Brenden, Mr. Sparti and the entire Gerald staff is here to help. Thank you again for your business. Find us on Facebook and Twitter to stay current with all our special offers. -Curt Rice General Sales Manager crice@geraldauto.com

August 23, 2012

Brenden really impressed me with his customer service and attention to detail. I had called Brenden and inquired about a Hyundai Veloster in very early June, and did not end up buying the Veloster until late More

by monty31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Aug 24, 2012 -

Gerald Hyundai responded

Congratulations on your new Veloster! We appreciate the time you took to give us feedback. At Gerald Hyundai, we never want our customers to feel rushed. The fact the Brenden was extremely patient and he impressed you with his attention to detail is great to hear. Please do not hesitate to contact the Gerald staff with any questions you have about your vehicle. We look forward to working with you again in the future. Be sure to follow us on Twitter and Facebook for exclusive online offers and fun promotions. Thanks again. -Curt Rice General Sales Manager crice@geraldauto.com

August 21, 2012

Great staff, very friendly. They will go above and beyond to satisfy the costumer. Would definitely recommend this dealership to friends and family. very satisfied with the service. More

by bojanap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd
Aug 22, 2012 -

Gerald Hyundai responded

Thank you for the positive review! We appreciate your business and feedback. It's great to hear you would recommend us to family and friends as well. Our dealership's goal is always to go above and beyond for our customers, thank you for acknowledging our efforts. We look forward to working with you in the future. Be sure to follow us on Twitter and Facebook for special online offers. Thanks again. -Curt Rice General Sales Manager crice@geraldauto.com

August 16, 2012

The entire process was excellent start to finish. From the initial visit, to the test drive, discussion of options with the sales representative, to the trade in value and taking it home, just all great. More

by jackie.kold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2012 -

Gerald Hyundai responded

Congratulations on your new car! We love to hear that your experience was excellent from start to finish. The fact that you would highly recommend us is amazing to hear as well. Our number one priority is always our customers and we're so glad that you walked away with a car you love. Please do not hesitate to contact us with any questions you may about your new vehicle. Also, be sure to check us out on Facebook and Twitter for exciting offers. -Curt Rice General Sales Manager crice@geraldauto.com

August 10, 2012

My experience at Gerald Hyundai was great! Johny and Sonny made it easy for me (I live 35 min. away) during negotiating and finding what I really liked within my budget. Everyone else that I dealt with More

by ntrish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli
Aug 21, 2012 -

Gerald Hyundai responded

Thank you for the kind words! It's great Johny and Sonny could make it easy for you despite the distance. At Gerald Hyundai, our goal is to accommodate every customer's unique needs. We're happy to hear that our staff was able to do that for you within your budget. Please feel free to come to us with any concerns and we look forward to helping you again. Also, follow us on Twitter and Facebook for specials and promotions. -Curt Rice General Sales Manager crice@geraldauto.com

August 10, 2012

I was looking at different dealers for a new Hyundai elantra and when I emailed Gerald Hyundai for a price quote Brenden emailed me with an excellent price in a very timely manner. When we went to the d More

by Tgause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Aug 21, 2012 -

Gerald Hyundai responded

Thank you for the feedback. Brenden is a great addition to our staff, he will be happy to hear that you noticed his commitment to service. We are very proud of our huge selection of vehicles to choose from. It's nice to hear that you appreciated it and will recommend us in the future. On behalf of our entire staff, thank you for your business! Also, be sure to follow us on Facebook and Twitter to keep up to date with all our special promotions. -Curt Rice General Sales Manager crice@geraldauto.com

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