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Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
My wife and I initially met Brenden Hurd at Gerald Hyundai. We were thinking of buying a new Santa Fe, but during 2 succeeding visits, we gave thought to a new Tuscon before returning to our original Hyundai. We were thinking of buying a new Santa Fe, but during 2 succeeding visits, we gave thought to a new Tuscon before returning to our original plan of a 2012 Santa Fe. We did not make it easy on Brenden. We drove several vehicles and changed our minds more than once regarding what we were looking for in the way of trim and options. Through all our indecision Brenden was not only very helpful, but always considerate and patient with us us. He had an answer to every question we posed, and the few times he did not know the answer initially, he was forthcoming about it and then got us the information we requested. Based on my experiences dealing with automobile salespeople in the past, as well as during this vehicle search, I would say without reservation that Brenden is someone I would recommend to a friend or relative, and I NEVER thought I would say that about a car salesperson. Our time with Fabian Brooks was limited, but very pleasant. He seems a very cordial and knowledgeable person. It was very nice to close our deal and take care of the paperwork aspects with Curt Rice and Ed Sparti. Both gentlemen were very friendly and thoroughly professional. In short, our buying experience at Gerald Hyundai was actually more satisfying than I was expecting. My wife and I both left feeling we had been part of a fair, honest transaction and that we had dealt with people who are the exception, rather than the rule in the car selling industry. Gerald Hyundai should be grateful for employees such as Brenden, Fabian, Curt and Ed and do anything they need to in order to keep them as part of their team. As long as I keep dealing with these people, and others like them, I will be a Gerald customer. More
Brendan was very friendly and knowledgeable about the car I was interested in.He took the time to explain all the tech stuff to me and was very patient with the questions I asked.I would definetly come back I was interested in.He took the time to explain all the tech stuff to me and was very patient with the questions I asked.I would definetly come back to Gerald Hyundai. More
Both Joe and Sunny were very helpful and made sure we were happy with the purchase. The price was fair and if Service is cost-effective we should be happy customers. were happy with the purchase. The price was fair and if Service is cost-effective we should be happy customers. More
Very kind! Understood what I was looking for and helped me find the perfect car for me! I love my car and the dealership continuously checks in on me to make sure everything is going good. me find the perfect car for me! I love my car and the dealership continuously checks in on me to make sure everything is going good. More
Very friendly and helpful. Danny worked for us on getting the vehicle we wanted. The service department is also very friendly and helpful. We are very happy with our Tucson. the vehicle we wanted. The service department is also very friendly and helpful. We are very happy with our Tucson. More
Johnny was outstanding, as was Ed. Totally enjoyed the experience and love the car! Highly recommend this dealership and salesman. We will be a repeat customer experience and love the car! Highly recommend this dealership and salesman. We will be a repeat customer More
Mike was knowledgeable, not pushy at all and very considerate. he did not try to sell any additional accessories when I said no. I would definitely do business with him. Also he gave the best price c considerate. he did not try to sell any additional accessories when I said no. I would definitely do business with him. Also he gave the best price compared to all the other dealers. I will definitely recommend him especially. While Mike is great, the finance guy could be less pushy. More
Purchasing my new Hyundai Sonata was a pleasant experience throughout the process. Brenden was knowledgeable, friendly and accommodating to my needs. Mike was efficient and very helpful. Brenden " experience throughout the process. Brenden was knowledgeable, friendly and accommodating to my needs. Mike was efficient and very helpful. Brenden "went the extra mile" of removing the license plates and child care seat from my trade-in vehicle. More
Excellent sales and support staff. Worked well communicating with me answering questions I had prior to coming in, stayed late to get the deal done, and were very thorough explaining warranties, o communicating with me answering questions I had prior to coming in, stayed late to get the deal done, and were very thorough explaining warranties, options, and key elements after purchase. More