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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

December 04, 2012

I went in to buy a used Veracruz and they had none in stock-but had one new one in stock. Since they won't be making them anymore I worked with Tom and he got the price where I could afford a new car wi More

by joey1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scimeca
Dec 05, 2012 -

Gerald Hyundai responded

Thank you for sharing your experience with us. It's amazing that you came in for a used Veracruz but left with new one in your price range! Tom and Ed will truly appreciate your positive feedback. Your business is also appreciated. We look forward to helping you again soon. Please find us on Twitter and Facebook for exclusive content and discounts. Happy driving! -Curt Rice General Sales Manager crice@geraldauto.com

December 04, 2012

I had a great experience with this dealership. I purchased a new vehicle and there was great customer service. They answered all questions I had and made the process as easy as possible for me. More

by sdratcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Hyundai responded

Shannon, We appreciate your feedback. We're thrilled you had a great experience with us during your new vehicle purchase. At Gerald Hyundai, our goal is always to keep the process as easy as possible for our valued customers. It's awesome you understood this after visiting our dealership. Please stop in and see us again soon! Check us out on Twitter and Facebook for special promotions and exclusive content also. -Curt Rice General Sales Manager crice@geraldauto.com

December 04, 2012

We had a great new car experance. They were very helpful and courtious through the hole process. The salesman took the time to explain every feature in detail and was very patient when answering our questi More

by stephen24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Katz
Dec 05, 2012 -

Gerald Hyundai responded

Thank you for choosing Gerald Hyundai! It's amazing you had a great new experience purchasing your new car. Our staff will love to hear that you enjoyed working with them. We're thankful all your questions and concerns were addressed as well. If you have any future questions feel free to reach out to our staff at any time. We hope to work with you again soon! Be sure to find us on Twitter and Facebook, we offer exclusive specials for our followers and "likers." -Curt Rice General Sales Manager crice@geraldauto.com

December 04, 2012

We needed to buy a car and I knew my credit was not the best but Mike and the finance dept really worked hard to get me approved.. More

by Dorry62
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Hyundai responded

Thank you for your business. It's great that despite your hesitations regarding your credit history you were able to get an awesome car. Mike and our entire finance department will love to hear you appreciated their hard work to get you approved. If you need anything from our sales or service departments please contact us at any time. We're always here for our awesome customers! Don't forget to follow us on Twitter and Facebook for exclusive offers. -Curt Rice General Sales Manager crice@geraldauto.com

November 25, 2012

We have purchgased three cars from Gerald ( 2 Accents and 1 Genesis) ove r the past year and have had wonderful experiences each time we have gone into the showroom! More

by tjjacobsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli
Nov 26, 2012 -

Gerald Hyundai responded

Thank you for choosing Gerald Hyundai three times over the past year! We're floored you have returned to visit us for all your Hyundai purchases. It's great you have had wonderful experiences each time, we're truly thankful for your business and feedback. Please contact us at any time if you have questions for our service or sales departments. We're happy to have you in the Gerald family! Please find us on Twitter and Facebook to take advantage of all our special offers. -Curt Rice General Sales Manager crice@geraldauto.com

November 10, 2012

Was met by Michael Johnson at the front door and he was courteous to both me and my companion. He showed me the Sonata series I was interested in, allowed me to test drive the car I was interested in, and More

by joe.tomanek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson/Sales & Mike Chino/Sales Manager, Michael Chino
Nov 12, 2012 -

Gerald Hyundai responded

Thank you for visiting Gerald Hyundai! It's awesome Michael and Mike were a great team for you. We love to hear that you worked in the car dealership industry and appreciated our staff that much more because of your past experience! Feel free to reach out to our staff if you need anything, we're always here to help. Be sure to find us on Twitter and Facebook, we offer exclusive online offers including maintenance deals. Thanks again! -Curt Rice General Sales Manager crice@geraldauto.com

October 25, 2012

Brenden Hurd is a wonderful young man. He went over the top to make sure I got the car just as I wanted. He wasn't pushy, yet he maintained communication during the lengthy time it took me to decide to mak More

by JudyBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd
Oct 26, 2012 -

Gerald Hyundai responded

Thank you for recognizing Brenden! We agree he is a "wonderful" addition to the Gerald Hyundai team. It's great he went above and beyond to get you the perfect car. We always want our customers to take their time with each purchase. We're thankful Brenden allowed you to take as much time as you needed but stayed in contact with you. Please reach out to us if you need anything from our staff, we're always here to help! Follow us on Twitter and Facebook to stay current with all our dealership has to offer. -Curt Rice General Sales Manager crice@geraldauto.com

October 25, 2012

Upon arriving at Gerald Hyundai, I was immediately greeted and welcomed. I felt that Brenden listened to what I was looking for in a new car and helped match me to exactly what I wanted. I was amaze More

by mrrehberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Oct 26, 2012 -

Gerald Hyundai responded

Thank you for choosing Gerald Hyundai! We love that you were immediately greeted and welcomed in to our dealership. We strive to provide our customers with excellent customer service from the moment they walk in the door. We're ecstatic you had this experience with while working with Brenden. It's awesome that all your needs were met and a deal came together quickly. Your recommendation is truly appreciated, please stop in and see us again soon. Find us on Twitter and Facebook for fun promotions and special offers. Thanks again. -Curt Rice General Sales Manager crice@geraldauto.com

September 29, 2012

Thank you all for a great experience. With each contact I felt respected and valued as a customer. Frank and Ed, you both rock! I was dreading the experience and Frank walked me through the process with pr More

by omaha1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Frank Laurenzana
Oct 01, 2012 -

Gerald Hyundai responded

We appreciate your feedback. It's great to hear that you had a positive experience with our staff. At Gerald Hyundai, we do value our customers. We're happy you understood this after visiting our dealership. Frank and Ed will appreciate your kinds words. If you have any questions or concerns regarding your new vehicle please do not hesitate to reach out to our staff, we're here to help! Thank you again for choosing Gerald Hyundai, we hope to work with you again soon. Also, please follow us on Twitter and Facebook for exclusive specials only available to our "likers" and followers. -Curt Rice General Sales Manager crice@geraldauto.com

September 28, 2012

I called Joe at night on the phone about a car they had in stock. After some negotiating we agreed on a price. I came the next day to pick up my vehicle. As I had not previously worked with this dealer, More

by btlussier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Gerald Hyundai responded

Thank you for the amazing review! At Gerald Hyundai we are committed to honest pricing and keeping our word. We are happy to hear that everything was exactly what was agreed upon on over the phone when you came in. It's also great that you didn't feel any pressure to hurry despite the fact the dealership was closed. Our staff believes that every customer deserves adequate time to make the right decision. Eddie and Joe will love to hear that you couldn't have been happier with your experience. If you have any questions or concerns regarding your new vehicle please contact our staff. Thank you again for your business and review. We hope to help you again soon. Please follow us on Twitter and Facebook to stay current with all our promotions and specials. -Curt Rice General Sales Manager crice@geraldauto.com

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