Gerald Hyundai
North Aurora, IL
Filter Reviews by Keyword
By Type
1,664 Reviews of Gerald Hyundai
I went in to buy a used Veracruz and they had none in stock-but had one new one in stock. Since they won't be making them anymore I worked with Tom and he got the price where I could afford a new car wi stock-but had one new one in stock. Since they won't be making them anymore I worked with Tom and he got the price where I could afford a new car with all warranties.He is a truely nice person and a joy to work with-and Ed in finance was also very nice and helpful. More
I had a great experience with this dealership. I purchased a new vehicle and there was great customer service. They answered all questions I had and made the process as easy as possible for me. purchased a new vehicle and there was great customer service. They answered all questions I had and made the process as easy as possible for me. Shannon R. sdratcl@yahoo.com More
We had a great new car experance. They were very helpful and courtious through the hole process. The salesman took the time to explain every feature in detail and was very patient when answering our questi and courtious through the hole process. The salesman took the time to explain every feature in detail and was very patient when answering our questions and concerns. More
We have purchgased three cars from Gerald ( 2 Accents and 1 Genesis) ove r the past year and have had wonderful experiences each time we have gone into the showroom! 1 Genesis) ove r the past year and have had wonderful experiences each time we have gone into the showroom! More
Was met by Michael Johnson at the front door and he was courteous to both me and my companion. He showed me the Sonata series I was interested in, allowed me to test drive the car I was interested in, and courteous to both me and my companion. He showed me the Sonata series I was interested in, allowed me to test drive the car I was interested in, and helped me understand all the bells and whistles. Mike Chino went out of his way to be accommodating, and competed the paperwork quickly, efficiently and with no pressure. I had sold cars for approximately 5 years, and all of the Gerald Hyundai personnel I met today reminded me so much of way we treated customers at the Wheaton dealership years ago - knowledgable, helpful, efficient and no high pressure - great experience!! More
Brenden Hurd is a wonderful young man. He went over the top to make sure I got the car just as I wanted. He wasn't pushy, yet he maintained communication during the lengthy time it took me to decide to mak top to make sure I got the car just as I wanted. He wasn't pushy, yet he maintained communication during the lengthy time it took me to decide to make a purchase. More
Upon arriving at Gerald Hyundai, I was immediately greeted and welcomed. I felt that Brenden listened to what I was looking for in a new car and helped match me to exactly what I wanted. I was amaze greeted and welcomed. I felt that Brenden listened to what I was looking for in a new car and helped match me to exactly what I wanted. I was amazed at how quickly a deal was able to be put together, while at the same time, my needs were listened to and met. I would definitely recommend Gerald Hyundai. More
Thank you all for a great experience. With each contact I felt respected and valued as a customer. Frank and Ed, you both rock! I was dreading the experience and Frank walked me through the process with pr felt respected and valued as a customer. Frank and Ed, you both rock! I was dreading the experience and Frank walked me through the process with professionalism and kindness. Ed had all the finiancing ready to go in a very timely manner. Thanks Guys! More
I called Joe at night on the phone about a car they had in stock. After some negotiating we agreed on a price. I came the next day to pick up my vehicle. As I had not previously worked with this dealer, in stock. After some negotiating we agreed on a price. I came the next day to pick up my vehicle. As I had not previously worked with this dealer, I was prepared to walk away if the terms were changed, price was adjusted, or extra fees were added. I was pleasantly surprised that everything was exactly as we had talked about the previous day. There were no excessive fees and everything was handled professionally. While the dealership closes at 9 pm, we were there til at least 10:30. I never felt pressured to hurry up or just sign some sheet. The finance manager, Eddie, explained the terms and offered a couple different add ons (GAP insurance, extended warranty). We declined and there was no pressure to say yes or to try to change terms of the loan. Our salesman, Joe, was knowledgeable and had started the paperwork even before we got there so expedite the process. I couldnt have been happier with our experience and would recommend this dealer to anyone. More