Gerald Hyundai
North Aurora, IL
Filter Reviews by Keyword
By Type
1,664 Reviews of Gerald Hyundai
Worst customer experience !!!! The internet sales person Brenden Hurd was not helpful to us and our experience what so ever. Check in hand we were ready to make a deal on a new ca The internet sales person Brenden Hurd was not helpful to us and our experience what so ever. Check in hand we were ready to make a deal on a new car. We got the run around and they let us know they would not be willing to work with us on a price for a new car. They are in business to sell cars are they not. Well basically they were looking for any reason to argue and not try and get our business. We ended up going to Napleton which thank goodness we did. Do not go to Gerald as you will be treated second hand. This is the second time we have had bad dealings with Gerald we have learned they are not number 1 in the business. More
Used Car Purchase I hate buying cars but the staff at Gerald Hyundai has changed my perception. We worked with Tony and I would highly recommend him. Tony worked with m I hate buying cars but the staff at Gerald Hyundai has changed my perception. We worked with Tony and I would highly recommend him. Tony worked with me to find something that would work into my budget. From the moment I started interacting with Tony he was not only proactive but also very resourceful. He drew on his 20 plus years of experience in the auto industry to help us find the right vehicle for our growing family needs at a price we could afford. He wasn't interested in just selling us a car, he was interesting in establishing a relationship with us which convinced us to buy a car from Gerald Hyundai even if we were going to have to wait for a while for the right car. More
Great Sales/Service :) Genci was extremely helpful and flexible throughout our days process. He was extremely down to earth which was incredibly appreciated and I felt very Genci was extremely helpful and flexible throughout our days process. He was extremely down to earth which was incredibly appreciated and I felt very calm throughout the entire day because of this. Absolutely love my car and cannot thank him enough for all of this help throughout the day!!! More
Ourstanding Service Outstanding Dealership. Smooth car buying experience form start to finish. Employees were friendly, knowledgeable, courteous and professional. Car pre Outstanding Dealership. Smooth car buying experience form start to finish. Employees were friendly, knowledgeable, courteous and professional. Car prepared and detailed, features and operation reviewed. Highly recommended, great experience. More
Highly Recommend! Car 'dealing' can be so stressful! Can't say enough good things about this dealership! Best experience we have had in a long time and would not hes Car 'dealing' can be so stressful! Can't say enough good things about this dealership! Best experience we have had in a long time and would not hesitate to recommend Gerald Hyundai. More
recommend this dealer I visited this dealership on July 3rd and signed a deal on the 4th. The sales consultant, Genci Isa and the sales manager, Michael Chino, made this a I visited this dealership on July 3rd and signed a deal on the 4th. The sales consultant, Genci Isa and the sales manager, Michael Chino, made this a good experience. Normally I do not like to deal with sales personnel. These two were courteous and helpful. They worked to provide the best price for me in order to fit into my budget. I really appreciated them NOT being overbearing. Overall they made this a good experience. I would also like to comment the finance director, Eddie Sparti, for explaining the contract in detail and providing answers to all my questions. He was very knowledgable and helpful. Best experience in many years. More
recommend This was a good experience. James kept doing whatever he needed to help us get the car at a price I felt was necessary . Finance manager was very good This was a good experience. James kept doing whatever he needed to help us get the car at a price I felt was necessary . Finance manager was very good and I am happy with my purchase. More
Buying the new Sonata. We came to the dealership knowing exactly what we wanted. Pete greeted us and we told him what we wanted and he took us right to the car we wanted wit We came to the dealership knowing exactly what we wanted. Pete greeted us and we told him what we wanted and he took us right to the car we wanted without pushing us to look at something else more expensive.We took a test drive and Pete was very informative when we had questions.When we sat down and started to go over the price he seemed sincere with bargaining and then Nick Smiley came over to finalize the deal.then we met with Mike Chino with financing and he explained everything about the payments and warranty coverages. I have to say that this was one of the most enjoyable car buying experiences that I have ever had.Thanks again to Pete and the other guys. More
Best Service! Gerald Hyundai dealership not only helped my family and I pick out a car that was best for us, but their customer service was fenominal. I really enjo Gerald Hyundai dealership not only helped my family and I pick out a car that was best for us, but their customer service was fenominal. I really enjoyed Nick Smiley and Genci Isa as they both worked very hard to help us pick the right car. They were very friendly, honest, and trustworthy. Genci showed us various car options that we were interested in. Nick Smiley recommended the 2014 Hyundai Elantra, which ended up being amazing. Genci showed us the numerous car functions and what color was better. With their amazing customer service and them patiently working with my family's desires, we walked out with the the best car from the best dealership. Such an amazing price, great with the gas mileage and beautiful interior and outer design. Thank you Nick Smiley and Genci Isa for such an awesome visit to your dealership. As former customers, you guys never disappoint us. More
Buying with Gerald Hyundai After graduating college I was in need of a car and I needed it yesterday. I was looking for something affordable but also got good gas mileage becaus After graduating college I was in need of a car and I needed it yesterday. I was looking for something affordable but also got good gas mileage because my new job was located in Chicago, about 60 miles from where I live. I started looking around on some websites but I found nothing in my price range, that is when I went to Gerald Hyundai in Aurora. After arriving at the dealership Matthew Metzger greeted me and my father with a smile and a positive attitude. He was a great dealer!! My father and I never felt pressured and Metzger answered all of our questions. Overall this was the best experience my father and I have ever had when buying a car. Last time we brought a car we were at the dealership for over five hours!! I recommend this dealership to anyone who is looking to purchase a car. Also, ask for Matthew Metzger because he really got us the best deal without the cheesy sales pitches. More