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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

September 01, 2014

Worst customer experience !!!! The internet sales person Brenden Hurd was not helpful to us and our experience what so ever. Check in hand we were ready to make a deal on a new ca More

by Beaniebetrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Hurd
August 28, 2014

Used Car Purchase I hate buying cars but the staff at Gerald Hyundai has changed my perception. We worked with Tony and I would highly recommend him. Tony worked with m More

by adding1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Aug 29, 2014 -

Gerald Hyundai responded

Thank you for your review. We're glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 03, 2014

Great Sales/Service :) Genci was extremely helpful and flexible throughout our days process. He was extremely down to earth which was incredibly appreciated and I felt very More

by shelby.leigh.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Aug 04, 2014 -

Gerald Hyundai responded

Thanks so much for the nice review! Genci is a key component of our team here at Gerald Hyundai and he will be very happy to hear about your experience that he is of such great help to you. We set high expectations for ourselves and the fact that we met yours can only mean that we are approaching that goal. We hope you’re continuing to love your new car. Please come back to see us if you need anything at all. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 24, 2014

Ourstanding Service Outstanding Dealership. Smooth car buying experience form start to finish. Employees were friendly, knowledgeable, courteous and professional. Car pre More

by clkstn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Brian York
Jul 25, 2014 -

Gerald Hyundai responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that the team assisted you in such a detailed and customized manner. We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 16, 2014

Highly Recommend! Car 'dealing' can be so stressful! Can't say enough good things about this dealership! Best experience we have had in a long time and would not hes More

by lauri2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Jul 17, 2014 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 12, 2014

recommend this dealer I visited this dealership on July 3rd and signed a deal on the 4th. The sales consultant, Genci Isa and the sales manager, Michael Chino, made this a More

by ks9010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa
Jul 14, 2014 -

Gerald Hyundai responded

What an enjoyable review to read! It is reassuring to know that Genci, Michael and Eddie provided you with a good experience. Gerald Hyundai’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 20, 2014

recommend This was a good experience. James kept doing whatever he needed to help us get the car at a price I felt was necessary . Finance manager was very good More

by patrick69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2014 -

Gerald Hyundai responded

Hi Patrick, thank you for writing about your positive experience at Gerald Hyundai. We are happy to hear that you were pleased with the service you received from James and our staff. If there is anything more that we can do please come back and see us again. Take care! Respectfully, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 11, 2014

Buying the new Sonata. We came to the dealership knowing exactly what we wanted. Pete greeted us and we told him what we wanted and he took us right to the car we wanted wit More

by PaulF7970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Nick Smiley
Jun 12, 2014 -

Gerald Hyundai responded

Paul, thank you for reviewing your time spent at Gerald Hyundai. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Pete, Nick and Mike are dedicated members of our team who commits themselves to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Take care, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 11, 2014

Best Service! Gerald Hyundai dealership not only helped my family and I pick out a car that was best for us, but their customer service was fenominal. I really enjo More

by Minajakupi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Genci Isa
Jun 12, 2014 -

Gerald Hyundai responded

Congratulations on your brand new Elantra! Nick and Genci are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Take care, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 03, 2014

Buying with Gerald Hyundai After graduating college I was in need of a car and I needed it yesterday. I was looking for something affordable but also got good gas mileage becaus More

by aehern01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2014 -

Gerald Hyundai responded

Thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. We will be sure to share your words with Matthew. We appreciate your recommendation and if there is anything else we can do for you please feel free to pay us another visit. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

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