Gerald Hyundai

Honest and Professional My wife and I have purchased many new cars over the last 30 years, but our recent experience at Gerald Hyundai in North Aurora was so fantastic that w My wife and I have purchased many new cars over the last 30 years, but our recent experience at Gerald Hyundai in North Aurora was so fantastic that we want to share it with you. Our visit began with a warm, friendly greeting from our Salesman, Dominic Forrest. We usually prefer to look around the lot by ourselves, but we invited Dominic to walk with us because he was a wealth of information. It was very relaxed without any pressure and Dominic answered all of our questions about availability, options, and the latest features. He treated us like family and understood our needs. Most importantly, Dominic did not try to sell us anything we didn't want or need. It was easy to narrow down our choices and make a decision. We took our Santa Fe for a test drive and decided to buy it. Dominic put together a deal that fit our budget and we shook hands. Dominic introduced us to Dany Khochaba, the Finance Manager and he was great to work with. Dany took his time and explained our investment in terms we could understand. He took care of everything including license plates and registration in a seamless process. Also, special thanks to Salesmen Brenden Hurd and Peter Mendoza for their help. It was nice to see the Sales Team working together rather than competing for the sale. We plan to purchase our next vehicle from Dominic Forrest, and we sincerely recommend that you do the same and include Gerald Hyundai when shopping for your next car. More

Sales Experience We were greeted immediately by Genci, he went above and beyond to assist in the purchase of a new car. After test driving and looking at several cars We were greeted immediately by Genci, he went above and beyond to assist in the purchase of a new car. After test driving and looking at several cars we purchased a Hyundai. The warranty and safety including the lifetime warranty of the dealership are excellent. Genci called after we picked up the car to be sure everything was okay and remind us to call if any time if we have any questions. If you are looking for customer service, patience and a team of individuals to provide a less stressful experience this is a dealership to visit. More

Customer Service I came into the dealership after seeing what I wanted online. I am not an impulse shopper nor do I get excited with overzealous car salesmen, In fact I came into the dealership after seeing what I wanted online. I am not an impulse shopper nor do I get excited with overzealous car salesmen, In fact it took me a week to complete the purchase partly because I was an out of state buyer. I primarily was sold on the great customer service that Brian York rendered, he was calm, cool, assertive, answered my questions..... (and also the truck met all of my needs which helped as well lol). My overall experience at Gerald Hyundai was great....... Will definitely recommend. More

Sales experience I have to say we have not purchased a car in over 6 years. We walked into the dealer and I felt right at home. The sales person we worked with Brian I have to say we have not purchased a car in over 6 years. We walked into the dealer and I felt right at home. The sales person we worked with Brian York was not pushy at all. He was honest and kind and made out buying experience wonderful. When we moved over to fiance we excepted them to be pushy and really push extra. Ed explained EVERYTHING to house and showed us everything in black and white. I am excited about our new Santa Fe. I would buy from that dealer again and refer friends and family! More

comfortable experience We wanted to help our son buy his own car and chose Hyundai because of the warranty and safety. We were comfortable with Michael and the other people We wanted to help our son buy his own car and chose Hyundai because of the warranty and safety. We were comfortable with Michael and the other people we worked with. I usually find looking for a new car to be a stressful experience, so I was pleasantly surprised here. We would recommend Gerald Hyundai, and our son loves his Accent. More

Truly a Top Noch Dealership I'm not an easy sell when it comes to buying a vehicle. I came with a trade in & after a bit of expected haggling, Alex Kapouranis & the guys at Geral I'm not an easy sell when it comes to buying a vehicle. I came with a trade in & after a bit of expected haggling, Alex Kapouranis & the guys at Gerald Hyundai got me a fair trade for my truck. Alex went the extra mile and got me a new Sonata that receives tons of compliments. If you want the safest car with the most options buy a Hyundai. If you want the best buying experience possible go to Gerald Hyundai. More

Amazing!!! My boyfriend and I became PROUD owners of a brand NEW 2014 Hyundai Elantra GT, which we didn't know was possible until we met Sam! Apologies for the b My boyfriend and I became PROUD owners of a brand NEW 2014 Hyundai Elantra GT, which we didn't know was possible until we met Sam! Apologies for the backstory, but two years ago we bought our first car together from a dealership that took full advantage of the situation and left us with a traumatizing experience. The final transaction was 'a means to an end' basically and the only positive outcome was establishing our credit. TWO years of miserable driving and unexpected costly repairs forced us into looking for another car, which after what we went through we had multiple concerns and fear of even stepping onto another lot. Sam put all our skepticisms at ease as soon as he introduced himself and proceeded to find the vehicle that best suit OUR needs. We highly commend him for his honesty and kindness-Hyundai exceeded our expectations of features, options and services available, and without Sam's help we would have walked off with the first car we sat in. Genuineness extends throughout the staff and they truly work WITH their customers and FOR their customers. We got a great deal and finally a peace of mind knowing we're in good hands. Sam Katz made this experience truly outstanding and we can't thank him enough for making driving enjoyable again! More

Great car buying experience My visit with Gerald Hyundai was surprisingly a pleasant one. I am not a fan of the whole car buying experience .. in fact I hate it. At my arrival, I My visit with Gerald Hyundai was surprisingly a pleasant one. I am not a fan of the whole car buying experience .. in fact I hate it. At my arrival, I was greeted with Brenden Hurd who was very friendly and courteous. I can read through that stuff and I don't let that effect my car buying decision but it is nice to deal with a friendly salesman. Obviously, I had done my homework and had a set price for the vehicle I wanted. It seemed this was obvious to Brenden and we went straight to making a deal happen. He did not give me the run around as I have experienced at the other dealerships prior to visiting Gerald. Brenden worked with me and was able to get to price very close to my asking price. During the whole process he looked into incentives that would bring the price of the vehicle down. One of the incentives is a veteran's discount and I was pleasantly surprised when he asked if I was a veteran and that would help get the vehicle's price down to my asking price. (yes, I am a veteran). Another thing that impressed me was that Gerald did not have the trim level I was looking for in stock and Brenden did not try to "sell" me up to a more expensive trim level but was able to secure one at another dealership and drove to WI to pick it up for me .. and I appreciated that. Finally, I worked with Ed Sparti who also realized that I am a veteran and was able to get me a great deal on some extended warranty stuff. Overall .. this was a great car buying experience and I highly recommend Gerald Hyundai and Brendan Hurd for a painless and pleasant car buying experience (especially if you are military or veteran). More

Wish I could rate 10 stars. I was super skeptical about getting another Hyundai after driving a 2005 Sonata, but then I went into Gerald and was astounded. Hyundai had changed th I was super skeptical about getting another Hyundai after driving a 2005 Sonata, but then I went into Gerald and was astounded. Hyundai had changed their game and style. Best part though was the staff, I felt welcomed and comfortable, never pressured. I thought I was going to have an incredibly hard time dealing with my mom to get me a car that I wanted. Kyle handled everything extremely well, he knew the answers to our questions, and also knew how to make my mom, and myself happy. He said all the right things and somehow managed to convince my mom to get me the car of my dreams! And for an absolutely AMAZING PRICE. I am astounded with the customer service of this place. Would HIGHLY recommend to anyone interested in switching to a Hyundai, or planning on staying in the family, I know I am! More

Excellent!! It was a long time since my wife and I purchased a new car, so we were a little apprehensive. However, as soon as we entered Gerald Hyundai we were gr It was a long time since my wife and I purchased a new car, so we were a little apprehensive. However, as soon as we entered Gerald Hyundai we were greeted in a warm manner. I was helped by Sam Katz and immediately felt at ease He was extraordinary and extremely helpful with the car we chose. In addition, throughout the process he emphasized the care they at Gerald Hyundai provide after the sale, being in sales I know how important it is to take care of my clients and I am sure he does as well. Finally, we were helped by Ed Sparti we immediately hit it off finding out we live in his old neighborhood, he was extremely helpful and patient with our questions. Overall the staff at Gerald Hyundai was top notch and would recommend them to all my friends and family. More