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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

November 16, 2014

New car purchase Thanks, Kyle Burg was excellent to work with, we really enjoyed our experience with him! He was knowledgeable and thorough in his dealings with us. More

by Karen Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Gerald Hyundai responded

Karen, congratulations on your new car! I am happy to hear you are enjoying your purchase. At Gerald Hyundai, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Kyle was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 15, 2014

Kyle Did Great Being as we weren't exactly sure what we were looking for Kyle was determined to help us find the car we wanted and would essentially buy. More

by stuckeril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Michael Chino
Nov 17, 2014 -

Gerald Hyundai responded

Thank you for leaving us this review. We are very happy to hear that Kyle could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Gerald Hyundai any time! Take care. Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 13, 2014

Easy Buying Experience and No Games My wife and I purchased a new 2015 Hyundai Sonata Limited from Pete Mendoza (internet salesperson) and Dan Mason (Finance Manager) at Gerald Hyundai i More

by cblom1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mason
Nov 14, 2014 -

Gerald Hyundai responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Pete and Dan are great people and they strive to create a great car buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals! If you have any questions or concerns, please do not hesitate to come see us. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 13, 2014

Overall good job. We give the dealership, salesperson, management, and service department five stars for our buying experience and the follow-up additional protection p More

by SaintCharlesbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Brian York
Nov 14, 2014 -

Gerald Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We will share your comments with our team and we look forward to seeing you at our dealership in the future! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 12, 2014

Peter Mendoza Peter was great and knew exactly what he was talking about. Also it was his day off and he stayed there for us which we greatly appericated. I would b More

by Ambar Aranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Nov 13, 2014 -

Gerald Hyundai responded

Hello Ambar and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Peter was there to provide you with such great service! We look forward to seeing you soon. Kind regards, John Kainz, Service Manager, jkainz@geraldauto.com

November 12, 2014

Former loyal Honda owner I had been a loyal Honda person for over ten years,having brought several new cars from them in that span. Without going into detail as to what recent More

by GO ND IRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2014 -

Gerald Hyundai responded

Congratulations on your 2015 Sonata! I am happy to hear you are enjoying your purchase. At Gerald Hyundai, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Pete was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 11, 2014

Great deal with excellent customer service I went into the dealership dreading the experience and hassle of negotiating a price on a new Hyundai. Kyle made those worries go away by being very k More

by Bear down
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2014 -

Gerald Hyundai responded

Thank you for writing about your visit with us! I hope that we have earned your repeat business by working hard to get you the best price possible. Kyle is an asset to Gerald Hyundai and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2014

My Sales Experience I shopped online prior to coming to this nearby dealership. So I knew what I was looking for. Brian York was an exceptional salesman who took the ti More

by princey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione, Brian York
Nov 11, 2014 -

Gerald Hyundai responded

Thank you for writing such an awesome review about your experience at our dealership, Princey! We appreciate the feedback and are pleased that your vehicle purchase experience with Brian was exceptional. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We truly appreciate your recommendations. We look forward to seeing you again! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2014

Great place to buy a Hyundai We worked with Pete Mendoza. He was very knowledgeable about the vehicles and guided me to the right one for me. He took me out on a test drive right More

by debwoods11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2014 -

Gerald Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Pete did a great job in assisting you in your purchase. Thank you for your recommendations. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2014

Walked Away Smiling Ear to Ear I came to Gerald to compare comparable vehicles, not truly that interested in all honesty. I was almost dead set on a BMW. But after speaking with Kyl More

by TravisAquaSuace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2014 -

Gerald Hyundai responded

Thanks for the awesome review! Kyle is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We appreciate the kind and sincere comments as well as the recommendations. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

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