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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

December 01, 2014

Kyle Burg is the salesman you should ask for at Gerald Hyund After not having purchased a car for over 10 years, I was more than a little apprehensive about dealing with car salesmen but my fears were relieved w More

by joanne.wisner.52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Dec 02, 2014 -

Gerald Hyundai responded

Thanks for the great feedback, Joanne! Kyle is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback and also to Mike. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 01, 2014

Kyle was great! We were very skeptical in going to a dealer since it always feels like vultures waiting for you to step on the lot, but when Kyle came out to greet us More

by Marias101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014 -

Gerald Hyundai responded

I sincerely thank you for going out of your way to write this review about Gerald Hyundai. Kyle is great with people and focuses on what the customers’ needs are. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car! If you have any further needs, please come back to see us. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 29, 2014

Gerald Hyundai - Ask for Kyle Burg I just got a new Hyundai from Gerald Hyundai in North Aurora. I had a great experience working with Kyle Burg. He is a honest young man, very knowledg More

by Juan888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2014 -

Gerald Hyundai responded

Your marvelous review means a lot to us, Juan. We appreciate your feedback and are happy to hear that Kyle was able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 28, 2014

New Car Purchase and Trade-In I never thought I would be one of those individuals taking the time out of her day to personally write a review of my business transactions. However, More

by juanita.tyler.10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana
Dec 01, 2014 -

Gerald Hyundai responded

Juanita, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Frank and Mike are great people person and they strive to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. Congratulations on your new purchase! If you have any questions or concerns, please do not hesitate to come see us. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 25, 2014

Great Staff and buying experience Matt was an excellent sales man and kept me calm the whole process. Also, the other staffs went extra miles to make my first time buying experience a More

by Projectbagpack100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kramer
Nov 26, 2014 -

Gerald Hyundai responded

It was a pleasure to read about your first buying experience working with Matt. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 24, 2014

Best car shopping experience I have ever experienced! Everyone was very friendly had good intentions. Our sales man was Alex kapouranis and he did a wonderful job. He made this experience wonderful! Dan a More

by joe.dervishoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Dan Mason
Nov 25, 2014 -

Gerald Hyundai responded

Thanks so much for the nice review, Joe! Alex and Dan are key components of our team here at Gerald Hyundai and they will be very happy to hear about your experience. We work very hard to ensure that each of our customers is 100% satisfied with the sales experience and we’re glad this was the case for you. We look forward to working with you again! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 24, 2014

New Car Purchase Kyle, was great to work with and made everything very easy throughout the process. I will definitely go back to him for my next vehicle purchase. More

by ncesarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2014 -

Gerald Hyundai responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Kyle was able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 23, 2014

Purchased 2 New cars in 24 hrs ! No money Down No doubt the best experience I have ever had buying a vehicle ! We purchased a 2015 Elantra on Tuesday and explained our financial situation to the fi More

by Stampy79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Michael Chino, Dany Khochaba, Frank Laurenzana, Genci Isa, Dan Mason
Nov 24, 2014 -

Gerald Hyundai responded

Jeff and Sara, Gerald Hyundai thanks you for taking the time to submit this amazing feedback. Congratulation to your new 2015 Elantra and 2015 Sonata. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 21, 2014

Great Sales Person If you're looking to buy an auto but hate the 'hounding salesman' then look no further! Contact Kyle Burg as he's knowledgeable & responsive. When we More

by Ivan7797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2014 -

Gerald Hyundai responded

Thank you for writing about your visit with us, Ivan! Kyle is an asset to Gerald Hyundai and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 19, 2014

"Making It Happen" We didn't intend to buy that day but the help given and the deal negotiated by Brian York and the management team was too good to pass up. We purchas More

by F. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brian York
Nov 19, 2014 -

Gerald Hyundai responded

Your marvelous review means a lot to us, Johnson. We appreciate your feedback and are happy to hear that Brian and Dany were able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Congratulations to your new purchase. We look forward to assisting you with your future sales and service needs. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

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