
Gerald Ford of North Aurora
North Aurora, IL
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147 Reviews of Gerald Ford of North Aurora
Carlos was really great! However, when I made the appointment to service my Tire Mobility Kit, I think someone should have made sure that the part was available. Because the However, when I made the appointment to service my Tire Mobility Kit, I think someone should have made sure that the part was available. Because the part wasn't available I had to make an extra trip to the dealer. More
Jonathan Woods was a pleasure to work with. He took the time to answer all our questions and worked with us to get a fair price on an amazing car. He took the time to answer all our questions and worked with us to get a fair price on an amazing car. More
They did the best job they could with the information available regarding my maverick order. In all fairness ford headquarters never sent me any email updates or anything regarding my order, all the cont available regarding my maverick order. In all fairness ford headquarters never sent me any email updates or anything regarding my order, all the contact was me reaching out to everybody. My salesman Frankie, was very helpful once the car made it stateside as well as when I picked it up. Overall it was a good experience. More
Everyone was attentive and answered and questions I had. Good people work there. I would recommend the dealership to others who are seeking a Ford vehicle Good people work there. I would recommend the dealership to others who are seeking a Ford vehicle More
Kevin and the service team at Gerald Ford are amazing. They provide the ultimate customer service experience, which doesn’t happen very often these days. They provide fair and accurate pricing, transporta They provide the ultimate customer service experience, which doesn’t happen very often these days. They provide fair and accurate pricing, transportation, and communicate very effectively with their clients. The service is wonderful! More
Everyone I dealt with the sales department did an outstanding job. They went above and beyond to get me a deal I was happy with. Ronaldo was specially helpful. outstanding job. They went above and beyond to get me a deal I was happy with. Ronaldo was specially helpful. More
My husband and I love the non traditional sales approach to the sales team. Very low key not high pressure mostly because their sales staff is under 30 and not the old school high pressure techniques. to the sales team. Very low key not high pressure mostly because their sales staff is under 30 and not the old school high pressure techniques. More
I really appreciated the dedication of my mechanic, because he spotted a problem I didn’t know about!! Saving me trouble in the future!!! The staff helped me immensely by keeping the car until it was f because he spotted a problem I didn’t know about!! Saving me trouble in the future!!! The staff helped me immensely by keeping the car until it was fixed, thereby saving me another deductible bill, which I am grateful for as well…. Thank you all!! More