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Gerald Ford of North Aurora

North Aurora, IL

4.9
256 Reviews
Call Dealership (630) 907-3100
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208 Hansen Blvd

North Aurora, IL

60542

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256 Reviews of Gerald Ford of North Aurora

June 10, 2026

Easy to set up an appointment. My oil change took about an hour and a half. I'm very organized, very efficient in making the reservation and completing did the job. I definitely wi More

by Dr. Thomas Engler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jun 10, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review, Thomas! I am delighted to hear that you found it easy to set up your appointment and that we were organized and efficient during your oil change. Your satisfaction is our priority, and we look forward to welcoming you back at Gerald Ford for your next service! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 10, 2026

All of the guys was great and made my purchase easy. I live in Indiana and the car was delivered half way and that was so nice Thanks for all the help More

by John.Calhoun16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabian Felix, Jeff Gerald
Report | Print
Jun 10, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, John! I’m happy to hear that our team made your purchase easy and that the delivery arrangement worked out well for you. We appreciate your support and look forward to serving you again soon. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 08, 2026

This dealership is very convenient. I’m about 4 miles away and it does have a service department. The staff was very helpful very friendly and my salesman Alvar Elbar. I forget his name More

by drummerjim1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albar? My actual salesman , Jeff Gerald, Tom Kastrati
Report | Print
Jun 08, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Jim! I’m thrilled to hear that you found our dealership convenient and that we provided you with helpful and friendly service. I appreciate your feedback, and we look forward to welcoming you back to Gerald Ford for your future needs! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 07, 2026

Very professional attendant who answered all my questions. Pleasure to work with him. I will be back for the next oil change. More

by wdgd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Nevarez
Report | Print
Jun 07, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with me at Gerald Ford. It's great to know that I was able to answer all your questions and make your visit enjoyable. We look forward to seeing you again for your next oil change! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 06, 2026

Youssef sales person awsome. Aurieleo 1 of 2 managers awsome as well. Tom the top dog In sales a very cool. More

by Ruddeysmom@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jun 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! I’m thrilled to hear that you had such a positive experience with Youssef and Aurieleo at Gerald Ford. It's great to know that we made a lasting impression on you. I appreciate your support and we hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 05, 2026

Absolutely a joy to work with and one of the best car buying experiences I’ve ever had. No pressure approach and I got the car I needed for a fair price. Can’t recommend Gerald Ford enough. More

by chrisreed1020
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Renaldo, Tom Kastrati
Report | Print
Jun 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Chris! I’m thrilled to hear that you had such a positive experience with me at Gerald Ford. It's great to know that you appreciated my no-pressure approach and found the car you needed at a fair price. I truly value your recommendation, and welook forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 03, 2026

This place is a great dealership! Sales people like Kaine and Vito the Service Manager really put the customer first! More

by 3putt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia, Tom Kastrati
Report | Print
Jun 04, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! I truly appreciate your kind words about Kaine and Vito. They work hard to ensure our customers have the best experience possible. We look forward to seeing you again soon at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 28, 2026

Great service Oscar my advisor is great very professional and always informative ! Never feel pressure by any mean's. More

by Krewshow09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
May 28, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I’m thrilled to hear you had a great experience with Oscar. At Gerald Ford, we strive to provide professional and informative service without any pressure. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 28, 2026

Have always been treated well by Gerald and their service department does a fantastic job. More

by Rob Hamling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
May 28, 2026 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words, Rob! I truly appreciate your feedback and am thrilled to hear that you have always been treated well at Gerald Ford. The service department works hard to provide top-notch care, and it's great to know that their efforts have made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 23, 2026

Respectful and professional staff, Top notch service. I would recommend Gerald Ford to friends and family More

by Kreshnik Shala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avlor, Drini, Vito and Arron , Tom Kastrati
Report | Print
May 23, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Kreshnik! I truly appreciate your kind words about our respectful and professional staff. It's great to hear that you had a top-notch experience at Gerald Ford. We look forward to serving you and your friends and family in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

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