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Gerald Ford of North Aurora

North Aurora, IL

4.8
320 Reviews
Call Dealership (630) 907-3100
View Awards

208 Hansen Blvd

North Aurora, IL

60542

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320 Reviews of Gerald Ford of North Aurora

October 22, 2026

Service department was great customer service. .the work that got done on car was great. More

by tjune65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Jeff Gerald, Tom Kastrati
Print
Oct 22, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service department and that the work done on your car met your expectations. I appreciate your feedback, and we look forward to assisting you again at Gerald Ford of North Aurora! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 21, 2026

Everyone at this dealership was absolutely fantastic! Fabian took amazing care of our needs and was extremely knowledgeable. We made our way to Gerald Ford after visiting a competitive Ford dealer in the More

by Edinconover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian , Tom Kastrati
Print
Oct 22, 2026 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review, Edin! I’m thrilled to hear that you had a fantastic experience at Gerald Ford of North Aurora and that Fabian was able to meet your needs with his knowledge and care. I appreciate your kind words and your comparison to other dealerships. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 20, 2026

Frankie and Josh are phenomenal! They made the process easy and comfortable. They are true professionals and demonstrate kindness and honesty. Highly recommend! More

by charleshenle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot, Tom Kastrati
Print
Oct 20, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Charles! I'm thrilled to hear that Frankie and Josh provided you with such a positive experience at Gerald Ford. We are dedicated to making the process as easy and comfortable as possible. Your recommendation is appreciated, and we look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 19, 2026

As we walked through the doors for the first time at Gerald Ford in North Aurora, we were greeted by Ronaldo Hernandez. We were impressed by how comfortable he made us feel and how knowledgeable he was More

by rustysguitar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Hernandez
Print
Oct 20, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear about your positive experience with Ronaldo at Gerald Ford. It’s great to know that he made you feel comfortable and showcased his knowledge about our Ford vehicles and accessories. I appreciate your recommendation, and we hope to see you again for any future vehicle needs! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 19, 2026

Been to at least 5 dealers and by far the most down to business work with me people. Definitely recommend at least stopping in there if your shopping for a Ford. More

by Bowlmasterone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian , Tom Kastrati
Print
Oct 20, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I’m thrilled to hear that you found our approach at Gerald Ford to be straightforward and helpful. I appreciate your recommendation, and we hope to see you again soon when you're shopping for your next Ford. Safe travels! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 14, 2026

It was easy to get a car. Good people all around. Would definitely buy there again. More

by karjarskar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Biggers, Jeff Gerald, Tom Kastrati
Print
Oct 15, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I am thrilled to hear that you had an easy experience purchasing a car with us at Gerald Ford. We pride ourselves on providing great service, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 12, 2026

The staff at Gerald Auto were all friendly and polite while fully explaining every step in the process. More

by marvtaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabian Felix, Jeff Gerald, Tom Kastrati
Print
Oct 12, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly and polite staff at Gerald Ford. I'm glad to hear that they were able to explain every step in the process thoroughly. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 05, 2026

Good experience of purchase, straight to the matter, it went fine from the very beginning till the end. More

by Vitto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon , Jeff Gerald, Tom Kastrati
Print
Oct 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your feedback, Vitto! I’m happy to hear your purchase experience with Gerald Ford was smooth and straightforward from start to finish. We appreciate your support and look forward to assisting you again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 05, 2026

Great experience! Everyone was very friendly and helpful throughout the whole process. They made buying my new truck easy and smooth. I’m very happy with my purchase! More

by Ivy C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avlor Zebica, Aaron Galli , Jeff Gerald, Tom Kastrati
Print
Oct 06, 2026 -

Gerald Ford of North Aurora responded

Thank you, Ivy! I’m happy to hear you had a great experience and that our team made the process of buying your new truck easy and smooth. Your satisfaction means a lot to us at Gerald Ford. We appreciate your support and look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 05, 2026

Everything was ok? I waited a while for a oil change but there were a lot of people ahead of me. More

by Rprusinski04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Print
Oct 09, 2026 -

Gerald Ford of North Aurora responded

Thank you for your feedback. I understand that you experienced a wait during your oil change, and I appreciate your patience. We strive to serve all customers efficiently, especially during busy times. I am happy to hear that outside of the wait you had a pleasant service. I hope to see you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

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