Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gerald Ford of North Aurora

North Aurora, IL

4.9
280 Reviews
Call Dealership (630) 907-3100
View Awards

208 Hansen Blvd

North Aurora, IL

60542

Directions

By Type

280 Reviews of Gerald Ford of North Aurora

July 21, 2026

A fast oil change and window repair. They had the part on hand so the wait was not that long. I now live in Joliet and came back to Gerald Ford for their Service Dept. More

by Matt
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Techs
Report | Print
Jul 21, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback, Matt! I'm pleased to hear you had a fast oil change and that our team was able to assist with your window repair promptly. It's great to know that you chose to return to Gerald Ford for our service, even from Joliet. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 21, 2026

Team was phenomenal! Everything occurred like clockwork , just as scheduled. Communication great . Always the best More

by Robert.steele2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 21, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Robert! I’m glad everything went smoothly and that our communication met your expectations. At Gerald Ford, we strive to provide the best experience possible, and it's rewarding to know we succeeded with you. We look forward to assisting you again soon. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 16, 2026

I have a great experience purchasing a new Bronco for my daughter. Aurelio, Fabian, and the finance manager were all great to work with. I will be going back to Gerald Ford for all my vehicle purchases and More

by Angelina.C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 17, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Angelina! I’m thrilled to hear that you had a great experience purchasing a new Ford Bronco for your daughter. It's fantastic to know that Aurelio, Fabian, and the finance manager made a positive impact during your visit. I appreciate your recommendation, and we look forward to helping you with all your future vehicle purchases and service needs at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 15, 2026

Everyone at this dealership was so kind and helpful. It made our buying experience so smooth and easy. More

by strzeleckisteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone was so helpful , Tom Kastrati
Report | Print
Jul 16, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Steve! I’m pleased to hear that your buying experience at Gerald Ford was smooth and easy, thanks to our kind and helpful team. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 13, 2026

Very friendly staff took care of all of our needs made us feel right at home More

by vonbon8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jul 14, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Von! I appreciate your kind words about our friendly staff at Gerald Ford. It's great to hear that we made you feel right at home. If there's anything else we can assist you with in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 10, 2026

Salesman was great Carlos was the best snd explained everything. Was longer than expected but got loaner. More

by Jane Calcaterra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
July 09, 2026

The sales team was friendly and easy to work with. Purchasing the new truck was smooth and without any issues. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 09, 2026 -

Gerald Ford of North Aurora responded

Thank you so much, Dave! I’m thrilled to hear that we made your experience friendly and smooth while purchasing your new truck. Your feedback is appreciated, and we look forward to assisting you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 05, 2026

Very professional and prompt Gerald is the best dealership around. Use their Service department for all of my services. More

by kingsdan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all top notch people!
Report | Print
Jul 05, 2026 -

Gerald Ford of North Aurora responded

Thank you for the fantastic review! I’m thrilled to hear that you find our service department professional and prompt. It's great to know that you trust Gerald Ford for all your service needs. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 03, 2026

Friendly, knowledgeable, and trustworthy employees. This is a modern, clean place l can have my car serviced with total confidence. Thank you! More

by fmp0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Lahey
Report | Print
Jul 04, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly, knowledgeable, and trustworthy employees at Gerald Ford. It’s great to hear that you have confidence in our services. We look forward to welcoming you back for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 02, 2026

Always feel right at home when we go to Gerald Ford of North Aurora. We’ve worked with Oscar each time and he’s professional and friendly. Thanks for making it easy for us. More

by Cspinks88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you always feel at home with us at Gerald Ford of North Aurora. Oscar is indeed a valuable member of our team, and I’m glad he provided you with professional and friendly service. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

1
2
...
28