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Gerald Ford of North Aurora

North Aurora, IL

4.7
139 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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139 Reviews of Gerald Ford of North Aurora

February 18, 2025

Terrible worst experience I ever had at a dealership didn’t a lot of run around More

by Jamescstewart0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Report | Print
Feb 20, 2025 -

Gerald Ford of North Aurora responded

Thank you for sharing this review regarding your experience with us, James. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Todd King General Manager tking@geraldauto.com

February 17, 2025

Yery nice, very efficient and very fast. They also called with updates, in a timely manner More

by Ourabdaaa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Feb 18, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I'm glad to hear that you found our service at Gerald Ford to be efficient and timely. We strive to keep our customers updated throughout their experience. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford

February 13, 2025

Overall good dealership. Great staff and clean dealership. It’s my go to place for servicing my Bronco. More

by carrascomateo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 13, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m glad to hear that you had a positive experience at Gerald Ford and that our staff made a good impression. It’s fantastic to know that we are your go-to place for servicing your Bronco. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

February 12, 2025

Easy to set up appointment. When I arrived they started right away and did all the work hints I needed done. Overall it was good. More

by Geneva King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in service
Report | Print
Feb 12, 2025 -

Gerald Ford of North Aurora responded

Thank you for taking the time to leave a review, Geneva! We're glad to hear that setting up your appointment was easy and that the team was able to start right away and complete all the work you needed. We appreciate your kind words and look forward to seeing you again at Gerald Ford for any future needs! Sincerely, Tom Kastrati General Manager Gerald Ford

February 10, 2025

Always a great experience with the Team at Gerald Ford! Always tentative to my needs and me being comfortable every time I visit. Whether it’s for a purchase of a vehicle, or service. More

by Tmorgansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine
Report | Print
Feb 11, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! We truly appreciate you sharing your experience with our team at Gerald Ford. It’s great to hear that you feel comfortable and well taken care of during your visits, whether for purchasing a vehicle or for service. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

February 05, 2025

Appreciated having our recall handled promptly and efficiently! . Dealing with major health issues the picks up and returns were most appreciated at this time! More

by Christianfarm1859
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Feb 06, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words! We're delighted to hear that we were able to handle your recall promptly and efficiently. It's wonderful to know that our pick-up and return service was helpful for you during a challenging time. Your comfort and satisfaction are our priorities. We look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

January 29, 2025

Had a wonderful experience at Gerald Ford. They provide attentive service and you know you’re in good hands. This is my second time getting a car with Gerald Ford, I trust them and value their More

by Lynne.cornelison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jan 30, 2025 -

Gerald Ford of North Aurora responded

Thank you, Lynne, for your wonderful review! I'm thrilled to hear that you had a great experience with us at Gerald Ford. It's an honor to have you as a returning customer, and I appreciate your trust in our team. I look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

January 21, 2025

Great buying experience. Very happy with all faciets of the purchase and trade in value. More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jan 22, 2025 -

Gerald Ford of North Aurora responded

Thank you, Tim! We truly appreciate your kind words about your buying experience at Gerald Ford. We're glad to hear you are happy with your purchase and the trade-in value. Your satisfaction means a lot to us! We look forward to seeing you again soon. Sincerely, Tom Kastrati General Manager Gerald Ford

January 10, 2025

Really great service a a a a a a a a a a a a a a More

by burkhamerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Jeff Gerald
Report | Print
Jan 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your review! We appreciate your feedback about the great service at Gerald Ford. We hope to assist you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

December 23, 2024

Professional staff, kept me informed of the progress of my repairs throughout the entire process More

by ecsanteralli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Dec 25, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We truly appreciate your kind words about our professional staff and their commitment to keeping you informed during your repairs. We strive to provide excellent service at Gerald Ford, and your feedback reinforces our efforts. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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