Gerald Ford of North Aurora
North Aurora, IL
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130 Reviews of Gerald Ford of North Aurora
Great service department, friendly service writers that keep you posted on how your service is progressing and very comfortable waiting area! keep you posted on how your service is progressing and very comfortable waiting area! More
The service was great. From the beginning to end , Oscar told me he was going to inspect the problem, then let me know what had to be done, around how long it would take an From the beginning to end , Oscar told me he was going to inspect the problem, then let me know what had to be done, around how long it would take and what the cost could be. He also had someone drive me to work that morning and pick me up when my car was done. Oscar was done. Everybody was very helpful. Did a great job on the repair. More
Carlos was really great! However, when I made the appointment to service my Tire Mobility Kit, I think someone should have made sure that the part was available. Because the However, when I made the appointment to service my Tire Mobility Kit, I think someone should have made sure that the part was available. Because the part wasn't available I had to make an extra trip to the dealer. More
Jonathan Woods was a pleasure to work with. He took the time to answer all our questions and worked with us to get a fair price on an amazing car. He took the time to answer all our questions and worked with us to get a fair price on an amazing car. More
They did the best job they could with the information available regarding my maverick order. In all fairness ford headquarters never sent me any email updates or anything regarding my order, all the cont available regarding my maverick order. In all fairness ford headquarters never sent me any email updates or anything regarding my order, all the contact was me reaching out to everybody. My salesman Frankie, was very helpful once the car made it stateside as well as when I picked it up. Overall it was a good experience. More
Everyone was attentive and answered and questions I had. Good people work there. I would recommend the dealership to others who are seeking a Ford vehicle Good people work there. I would recommend the dealership to others who are seeking a Ford vehicle More
Kevin and the service team at Gerald Ford are amazing. They provide the ultimate customer service experience, which doesn’t happen very often these days. They provide fair and accurate pricing, transporta They provide the ultimate customer service experience, which doesn’t happen very often these days. They provide fair and accurate pricing, transportation, and communicate very effectively with their clients. The service is wonderful! More
Everyone I dealt with the sales department did an outstanding job. They went above and beyond to get me a deal I was happy with. Ronaldo was specially helpful. outstanding job. They went above and beyond to get me a deal I was happy with. Ronaldo was specially helpful. More