Genesis of Charlotte
Matthews, NC
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200 Reviews of Genesis of Charlotte
The best car buying experience ever! Devin was great, very knowledgeable and he made sure I knew everything I needed to know about my new GV80. Financing worked hard to get me the down p Devin was great, very knowledgeable and he made sure I knew everything I needed to know about my new GV80. Financing worked hard to get me the down payment I wanted.and a good rate. Everyone I met was. Very helpful. Thank you for a wonderful car buying experience. More
Purchased a GV70 from George. He helped us find exactly what we were looking for and had us in and out in no time. He was very knowledgeable about the vehicle and it’s features. D He helped us find exactly what we were looking for and had us in and out in no time. He was very knowledgeable about the vehicle and it’s features. Derwin in Finance was a blast to talk to and work with as well. All around a great experience. We had test drove a Maserati Levante the same day, but this was by far a better vehicle and better value! More
Matt Rossi was the most knowledgeable sales person I’ve worked with. The entire staff made the experience enjoyable. The GV80 is a great vehicle. worked with. The entire staff made the experience enjoyable. The GV80 is a great vehicle. More
The entire process was good and very professional. From sales, general manager, to finance. A special thumbs up to salesman Peter. I highly recommend Genesis of Charlotte . Ken From sales, general manager, to finance. A special thumbs up to salesman Peter. I highly recommend Genesis of Charlotte . Ken More
Purchased a GV70. From the beginning to the end of the buying experience was excellent. Worked with Peter, he was very knowledgeable, professional and mature beyond hi From the beginning to the end of the buying experience was excellent. Worked with Peter, he was very knowledgeable, professional and mature beyond his years. More
5 Stars for Peter who helped me purchase a GV80. When I called the dealership I was routed to a call center to set an appointment so I felt like there was some confusion when I got there. I should h When I called the dealership I was routed to a call center to set an appointment so I felt like there was some confusion when I got there. I should have called and asked for Peter to set my appointment. 3rd car I’ve bought from this dealership. Peter, Chris (sales manager) and Philip (finance) made this experience wonderful. More
Purchased the Genesis GV80, in and out of the dealership in record time. Peter, my sales person was wonderful, very knowledgeable about the car and its features. Phil took care of the paperwork, while Peter in record time. Peter, my sales person was wonderful, very knowledgeable about the car and its features. Phil took care of the paperwork, while Peter was showing me and helping me set up the Genesis app, so by the time I got to Peter's office, I just had to sign. Very simple pleasant process. Definitely recommend! Will send family and friends to Peter when they are in search of a new car. Thank you! More
I just purchased my gv80 and I highly recommend Jennifer as a sales rep. She was very professional and responsive to every question I had prior to my purchase. However, I can not give a perfect rating bec as a sales rep. She was very professional and responsive to every question I had prior to my purchase. However, I can not give a perfect rating because of how the ending of my purchase went. I was completely taken back by the lack of professionalism from the finance representative. She was very pushy and tried to get me locked into an outrageous rate. I was going through the paper work and felt as if she was trying to hurry me up to sign, even though I told her I was going to check rates with local credit unions before I signed. I am so Glad I shopped around because my local credit union rate was less than half of what genesis was offering me. So if you are going to use this dealer please be prepared to have your guard up when going through the finance portion of your purchase. More
Poor customer care and service. Avoid this dealership. I'm advising every potential customer. My salesman George Athens was excellent, his General Manager was rude and unapologet Avoid this dealership. I'm advising every potential customer. My salesman George Athens was excellent, his General Manager was rude and unapologetic. More