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Genesis of Charlotte

Matthews, NC

4.8
200 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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200 Reviews of Genesis of Charlotte

June 05, 2022

The best car buying experience ever! Devin was great, very knowledgeable and he made sure I knew everything I needed to know about my new GV80. Financing worked hard to get me the down p More

by sallyjo01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 06, 2022 -

Genesis of Charlotte responded

Thank you for this amazing rating. Our Team would love to serve you again. We look forward to your next visit to us.

May 20, 2022

Purchased a GV70 from George. He helped us find exactly what we were looking for and had us in and out in no time. He was very knowledgeable about the vehicle and it’s features. D More

by JillS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Derwin
May 21, 2022 -

Genesis of Charlotte responded

Congratulations on your new GV70! We are honored to have earned your business here at Genesis of Charlotte and happy to see you enjoyed a great experience working with our team. We look forward to welcoming you back again next time.

May 17, 2022

Matt Rossi was the most knowledgeable sales person I’ve worked with. The entire staff made the experience enjoyable. The GV80 is a great vehicle. More

by dridnouer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rossi, Chad, Phil
May 17, 2022 -

Genesis of Charlotte responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Genesis of Charlotte. Reviews like yours help us to continually improve to be the best.

May 14, 2022

The entire process was good and very professional. From sales, general manager, to finance. A special thumbs up to salesman Peter. I highly recommend Genesis of Charlotte . Ken More

by khemby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Brett, Phil
May 15, 2022 -

Genesis of Charlotte responded

Thank you for the recommendation. We are so happy to see that you had a very professional experience with everyone here at Genesis of Charlotte.

April 19, 2022

Purchased a GV70. From the beginning to the end of the buying experience was excellent. Worked with Peter, he was very knowledgeable, professional and mature beyond hi More

by Quenton.lane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Newton
Apr 29, 2022 -

Genesis of Charlotte responded

Thank you for the excellent review. We ae so happy to hear that the staff was so professional. We are happy to assist with all of your automotive needs at Genesis of Charlotte.

April 16, 2022

5 Stars for Peter who helped me purchase a GV80. When I called the dealership I was routed to a call center to set an appointment so I felt like there was some confusion when I got there. I should h More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Newton
May 24, 2022 -

Genesis of Charlotte responded

Thank you for taking the time to leave the team at Genesis of Charlotte a positive rating. We appreciate the feedback and look forward to assisting with all of your automotive needs in the future.

March 31, 2022

Purchased the Genesis GV80, in and out of the dealership in record time. Peter, my sales person was wonderful, very knowledgeable about the car and its features. Phil took care of the paperwork, while Peter More

by jeannette.webb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Phil
Apr 29, 2022 -

Genesis of Charlotte responded

Hi Jeannette, Thank you for your recommendation and we hope that you are enjoying your Genesis GV80. At Genesis of Charlotte, we appreciate your business and we hope to see you again.

March 27, 2022

I just purchased my gv80 and I highly recommend Jennifer as a sales rep. She was very professional and responsive to every question I had prior to my purchase. However, I can not give a perfect rating bec More

by Honton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 28, 2022 -

Genesis of Charlotte responded

Hello! Thank you so much for the positive review and feedback. We take great appreciation and are joyous to see you had a fine experience with our dealership. Have a great day! Regards, Genesis of Charlotte

March 24, 2022

Poor customer care and service. Avoid this dealership. I'm advising every potential customer. My salesman George Athens was excellent, his General Manager was rude and unapologet More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett
March 19, 2022

First class service. The service staff make you feel that you are important to them and your car is important to you. More

by eterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia
Apr 28, 2022 -

Genesis of Charlotte responded

Thank you for the great review. You can always expect first-class service from our team. Genesis of Charlotte welcomes you back.

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