Genesis of Charlotte

Drove from Virginia to pick up my g v 70 20 23. Dealership had paperwork ready for signature. Talking about no wasted time, this is your dealership. Oh, by the way, James is the man. Dealership had paperwork ready for signature. Talking about no wasted time, this is your dealership. Oh, by the way, James is the man. Don't believe me, try him, you will not be disappointed More

Genesis of Charlotte has been outstanding! Marcio (sales), Alex (finance) and Rachel ( customer service) have gone above and beyond. Follow through on everything from locating the vehicle, Marcio (sales), Alex (finance) and Rachel ( customer service) have gone above and beyond. Follow through on everything from locating the vehicle, to a very smooth experience picking up the car at the dealership and post sale contact and service has been excellent. Product knowledge was top notch and everyone was very professional. I look forward to buying my next vehicle from Genesis of Charlotte! More

The A-Team at Keffer Hyundai & Genesis of Charlotte assisted in my recent purchase of a new 2023 Genesis GV70 AWD 2.5T Sport Prestige. From the initial visit (7/27), I met with Genesis sales specialist assisted in my recent purchase of a new 2023 Genesis GV70 AWD 2.5T Sport Prestige. From the initial visit (7/27), I met with Genesis sales specialist John “Coach” Pratt at the store and he presented a car on-site for comparison. After the review, he located a vehicle that was in transit with the exact specification that I was in search of for my next car. However the vehicle wasn’t going to arrive until 8/8. With the direction of Coach, the next morning (7/28) I placed a deposit with the internet manager, DeMara “Dee” Baker, to reserve the vehicle and that afternoon Dee confirmed the vehicle had arrived. This totally made my day because I sold my 2015 Porsche Cayenne Turbo the day before and was without a car. Coach and Dee worked together to ensure that my new car was ready for pickup on Friday (7/29) afternoon; absolute miracle workers During closing, the finance manager, Derwin Pogue, provided clear instruction and made the process effortless. This is the first new car that I have purchased in 15 years, typically purchase used vehicles, and I could not be happier with this Keffer A-Team. Of all of the dealerships that I worked work with over the last 25 years (nearly 20 vehicle purchase), Coach, Dee and Derwin provided the best service. There hasn’t been a team that is even close to how they made me feel with this purchase. Keffer is the absolute best dealer, with no peers, and we absolutely love our new Genesis GV70 AWD 2.5T Sport Prestige. Thank you. More

I found them very professional and knowledgeable about the Genesis. Christopher researched to find the car I wanted in the color combination. Would recommend them to relatives and friends to go there to the Genesis. Christopher researched to find the car I wanted in the color combination. Would recommend them to relatives and friends to go there to find their car. More

Charles was fantastic. His knowledge of the GV80 was most helpful. He went out of his why to help me take my old car to Infiniti across the street. While waiting we had an His knowledge of the GV80 was most helpful. He went out of his why to help me take my old car to Infiniti across the street. While waiting we had an intelligent conversation about public events, religion and his home country of Africa. It was an absolute pleasure working with him. More

Shelene. Trevor. Ethan Rachel and Alex were at the top of their thru the whole experience. In talking to the owner I can see why they are the best. He instill Trevor. Ethan Rachel and Alex were at the top of their thru the whole experience. In talking to the owner I can see why they are the best. He instills excellence in all his people and it shows. I’ve hade 4 cars since 2014 and never have I felt pushed or intimidated. I forgot Service dept gets 5 stars also More

Chuck and Chad were absolutely great. Buying experience was amazing. Made sure I got exactly what I wanted. Buying experience was amazing. Made sure I got exactly what I wanted. More

Had a great experience at Keffer Hyundai. Our Sales Associate, Harrison Osborn was knowledgable, attention and patient. We rest drove several cars and he walked us through each one. Also a Our Sales Associate, Harrison Osborn was knowledgable, attention and patient. We rest drove several cars and he walked us through each one. Also a shout out to Andrew in finance, he got us through the finance process very efficiently. I would definately recommend Keffer and Harrison. More

Great Dealer with upfront pricing and a very courteous staff. Devin was particularly attentive and was patient to show us multiple cars before we finalized one. Kudos to him and Genesis of Charlotte staff. Devin was particularly attentive and was patient to show us multiple cars before we finalized one. Kudos to him and Genesis of Charlotte More

Coach was great! I would recommend others to Genesis of Charlotte. The staff there was so respectful and eager to help at all time. The only downside was the wait per I would recommend others to Genesis of Charlotte. The staff there was so respectful and eager to help at all time. The only downside was the wait period for the car which were out of their hands. Thanks Coach, if I could recommend you for any type of award I would, More