Genesis of Charlotte

Charles was fantastic. His knowledge of the GV80 was most helpful. He went out of his why to help me take my old car to Infiniti across the street. While waiting we had an His knowledge of the GV80 was most helpful. He went out of his why to help me take my old car to Infiniti across the street. While waiting we had an intelligent conversation about public events, religion and his home country of Africa. It was an absolute pleasure working with him. More

Shelene. Trevor. Ethan Rachel and Alex were at the top of their thru the whole experience. In talking to the owner I can see why they are the best. He instill Trevor. Ethan Rachel and Alex were at the top of their thru the whole experience. In talking to the owner I can see why they are the best. He instills excellence in all his people and it shows. I’ve hade 4 cars since 2014 and never have I felt pushed or intimidated. I forgot Service dept gets 5 stars also More

Chuck and Chad were absolutely great. Buying experience was amazing. Made sure I got exactly what I wanted. Buying experience was amazing. Made sure I got exactly what I wanted. More

Had a great experience at Keffer Hyundai. Our Sales Associate, Harrison Osborn was knowledgable, attention and patient. We rest drove several cars and he walked us through each one. Also a Our Sales Associate, Harrison Osborn was knowledgable, attention and patient. We rest drove several cars and he walked us through each one. Also a shout out to Andrew in finance, he got us through the finance process very efficiently. I would definately recommend Keffer and Harrison. More

Great Dealer with upfront pricing and a very courteous staff. Devin was particularly attentive and was patient to show us multiple cars before we finalized one. Kudos to him and Genesis of Charlotte staff. Devin was particularly attentive and was patient to show us multiple cars before we finalized one. Kudos to him and Genesis of Charlotte More

Coach was great! I would recommend others to Genesis of Charlotte. The staff there was so respectful and eager to help at all time. The only downside was the wait per I would recommend others to Genesis of Charlotte. The staff there was so respectful and eager to help at all time. The only downside was the wait period for the car which were out of their hands. Thanks Coach, if I could recommend you for any type of award I would, More

At my age (71), I have worked with a few dealers in my time... Never have I received such respect, kindness, courtesy, throughout the process of buying my car at Keffer Hyundai Charlotte - Simply, no pr time... Never have I received such respect, kindness, courtesy, throughout the process of buying my car at Keffer Hyundai Charlotte - Simply, no previous experience compares. I was served by Gloria Melgara (Sales) along with Andrew Myers in Finance. I also have to add the Sales Manager into the pleasant mix (sorry, his name I did not capture). But, what a team that is clearly organized to focus on the customer! As a retired Customer Service Manager for Eastman Kodak (for the Latin American Operations), I understand what it means to be customer focused and I also understand how it creates and maintains long term customer relationships. If and when you might be in the market for a vehicle, you have to stop in and check this place out. You will not be disappointed! By the way, 5 stars is not enough! Recent update: Just completed an experience with their Service organization. They, without question, fall in line with the sales/ finance segment of the business their at Keffer Hyundai. Altogether, Sales and Service (Service Advisor: Kenn) have and share a common mission: Customer Satisfaction. And thus far, their service technicians got it right the first time! Looking on down the road, there is really no reason to leave "the family." Clearly they have demonstrated this to our family. And now, we are part of theirs. More

I would recommend buying a car from Genesis at Charlotte. The staff is friendly and George went above and beyond to make our car buying experience a pleasant one. Thank you! The staff is friendly and George went above and beyond to make our car buying experience a pleasant one. Thank you! More

On time pick up. Work completed as promised. Car cleaned. Couldn’t be more satisfied. Work completed as promised. Car cleaned. Couldn’t be more satisfied. More

Experience was good. Only thing was they could have detailed the car a bit better. Other than that, sales rep and finance experience was great. Only thing was they could have detailed the car a bit better. Other than that, sales rep and finance experience was great. More