Genesis of Charlotte

5 Stars for Peter who helped me purchase a GV80. When I called the dealership I was routed to a call center to set an appointment so I felt like there was some confusion when I got there. I should h When I called the dealership I was routed to a call center to set an appointment so I felt like there was some confusion when I got there. I should have called and asked for Peter to set my appointment. 3rd car I’ve bought from this dealership. Peter, Chris (sales manager) and Philip (finance) made this experience wonderful. More

Purchased the Genesis GV80, in and out of the dealership in record time. Peter, my sales person was wonderful, very knowledgeable about the car and its features. Phil took care of the paperwork, while Peter in record time. Peter, my sales person was wonderful, very knowledgeable about the car and its features. Phil took care of the paperwork, while Peter was showing me and helping me set up the Genesis app, so by the time I got to Peter's office, I just had to sign. Very simple pleasant process. Definitely recommend! Will send family and friends to Peter when they are in search of a new car. Thank you! More

I just purchased my gv80 and I highly recommend Jennifer as a sales rep. She was very professional and responsive to every question I had prior to my purchase. However, I can not give a perfect rating bec as a sales rep. She was very professional and responsive to every question I had prior to my purchase. However, I can not give a perfect rating because of how the ending of my purchase went. I was completely taken back by the lack of professionalism from the finance representative. She was very pushy and tried to get me locked into an outrageous rate. I was going through the paper work and felt as if she was trying to hurry me up to sign, even though I told her I was going to check rates with local credit unions before I signed. I am so Glad I shopped around because my local credit union rate was less than half of what genesis was offering me. So if you are going to use this dealer please be prepared to have your guard up when going through the finance portion of your purchase. More

First class service. The service staff make you feel that you are important to them and your car is important to you. The service staff make you feel that you are important to them and your car is important to you. More

My service advisor, Asia Smith gave great customer service. She communicated to me each process of my repair. She was professional and pleasant. She made me feel that she had my best interest. She service. She communicated to me each process of my repair. She was professional and pleasant. She made me feel that she had my best interest. She is the best. More

As usual, the team here did a great job. Great communication during the service appointment keeping me updated with what they were doing and how long it would be. Great communication during the service appointment keeping me updated with what they were doing and how long it would be. More

Thank you Charles & the entire team in helping us purchase our new Genesis. The team is awesome! Go to Genesis of Charlotte for your new car needs. purchase our new Genesis. The team is awesome! Go to Genesis of Charlotte for your new car needs. More

Purchased a 2022 Gv70 last week. Our sales experience was excellent and we are thoroughly enjoying this car. Our sales experience was excellent and we are thoroughly enjoying this car. More

The experience I had was spectacular from start to finish, they were there for me every step of the way. I will have to utilize another dealership for maintenance due to the fact I live just outside C finish, they were there for me every step of the way. I will have to utilize another dealership for maintenance due to the fact I live just outside Charleston, SC.. I will definitely recommend them to my friends and family. More