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Genesis of Charlotte

Matthews, NC

4.8
204 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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204 Reviews of Genesis of Charlotte

March 31, 2022

Purchased the Genesis GV80, in and out of the dealership in record time. Peter, my sales person was wonderful, very knowledgeable about the car and its features. Phil took care of the paperwork, while Peter More

by jeannette.webb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Phil
Apr 29, 2022 -

Genesis of Charlotte responded

Hi Jeannette, Thank you for your recommendation and we hope that you are enjoying your Genesis GV80. At Genesis of Charlotte, we appreciate your business and we hope to see you again.

March 27, 2022

I just purchased my gv80 and I highly recommend Jennifer as a sales rep. She was very professional and responsive to every question I had prior to my purchase. However, I can not give a perfect rating bec More

by Honton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 28, 2022 -

Genesis of Charlotte responded

Hello! Thank you so much for the positive review and feedback. We take great appreciation and are joyous to see you had a fine experience with our dealership. Have a great day! Regards, Genesis of Charlotte

March 24, 2022

Poor customer care and service. Avoid this dealership. I'm advising every potential customer. My salesman George Athens was excellent, his General Manager was rude and unapologet More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett
March 19, 2022

First class service. The service staff make you feel that you are important to them and your car is important to you. More

by eterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia
Apr 28, 2022 -

Genesis of Charlotte responded

Thank you for the great review. You can always expect first-class service from our team. Genesis of Charlotte welcomes you back.

March 19, 2022

My service advisor, Asia Smith gave great customer service. She communicated to me each process of my repair. She was professional and pleasant. She made me feel that she had my best interest. She More

by Debn613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia Smith
Apr 28, 2022 -

Genesis of Charlotte responded

Thank you for choosing Genesis of Charlotte. We are happy to know that you enjoyed such a professional and pleasant experience with our team. Let us know if there is anything else we can help you with.

March 17, 2022

As usual, the team here did a great job. Great communication during the service appointment keeping me updated with what they were doing and how long it would be. More

by smgrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheryl Atkins
Apr 29, 2022 -

Genesis of Charlotte responded

Thank you for the great review. We are happy to know that you enjoyed an excellent service appointment. Let us know if there is anything else we can help you with. Genesis of Charlotte is here for you.

March 05, 2022

Thank you Charles & the entire team in helping us purchase our new Genesis. The team is awesome! Go to Genesis of Charlotte for your new car needs. More

by Satisfied Customers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mensah
Apr 28, 2022 -

Genesis of Charlotte responded

Thank you for choosing Genesis of Charlotte. We are happy to know that you enjoyed working with our Sales Team. Congratulations on your new Genesis and we look forward to your next visit.

March 02, 2022

Purchased a 2022 Gv70 last week. Our sales experience was excellent and we are thoroughly enjoying this car. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis
Apr 28, 2022 -

Genesis of Charlotte responded

Congratulations on your new GV70, Bob. We are happy to know that you had an enjoyable car-buying experience. Genesis of Charlotte is always here for you.

March 01, 2022

The experience I had was spectacular from start to finish, they were there for me every step of the way. I will have to utilize another dealership for maintenance due to the fact I live just outside C More

by shewillinen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelene Al Habrim
Apr 28, 2022 -

Genesis of Charlotte responded

Thank you for sharing your review. We are happy to know that you had an exceptional experience from start to finish. Genesis of Charlotte welcomes you back.

February 21, 2022

Awesome experience with a first class dealership and knowledgeable salesman. Purchased new GV80 on Saturday. Peter did a great job assisting us with the trade and purchase. One of the easiest deals I’ve More

by Kenmoraski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Phil
Apr 28, 2022 -

Genesis of Charlotte responded

Thank you for choosing Genesis of Charlotte. Congratulations on the purchase of your GV80. Our team is ready to assist you with any other services you need.

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