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Genesis of Charlotte
Matthews, NC
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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200 Reviews of Genesis of Charlotte
March 19, 2022
My service advisor, Asia Smith gave great customer service. She communicated to me each process of my repair. She was professional and pleasant. She made me feel that she had my best interest. She service. She communicated to me each process of my repair. She was professional and pleasant. She made me feel that she had my best interest. She is the best. More
by Debn613
Employees Worked With
Asia Smith
March 17, 2022
As usual, the team here did a great job. Great communication during the service appointment keeping me updated with what they were doing and how long it would be. Great communication during the service appointment keeping me updated with what they were doing and how long it would be. More
by smgrice
Employees Worked With
Sheryl Atkins
March 05, 2022
Thank you Charles & the entire team in helping us purchase our new Genesis. The team is awesome! Go to Genesis of Charlotte for your new car needs. purchase our new Genesis. The team is awesome! Go to Genesis of Charlotte for your new car needs. More
by Satisfied Customers
Employees Worked With
Charles Mensah
March 01, 2022
The experience I had was spectacular from start to finish, they were there for me every step of the way. I will have to utilize another dealership for maintenance due to the fact I live just outside C finish, they were there for me every step of the way. I will have to utilize another dealership for maintenance due to the fact I live just outside Charleston, SC.. I will definitely recommend them to my friends and family. More
by shewillinen
Employees Worked With
Shelene Al Habrim
February 21, 2022
Awesome experience with a first class dealership and knowledgeable salesman. Purchased new GV80 on Saturday. Peter did a great job assisting us with the trade and purchase. One of the easiest deals I’ve knowledgeable salesman. Purchased new GV80 on Saturday. Peter did a great job assisting us with the trade and purchase. One of the easiest deals I’ve ever finalized! More
by Kenmoraski
Employees Worked With
Peter, Phil
February 13, 2022
We purchased our Genesis G80 via the salesman, Charles Mensah, and it was a very pleasant experience. I went there to order a GV70, but once I saw the G80 in the showroom, I made an instant decision and Mensah, and it was a very pleasant experience. I went there to order a GV70, but once I saw the G80 in the showroom, I made an instant decision and have not regretted it. Just returned from a road trip to Florida and am soo pleased with this car and the ease of purchasing. More
by Donaldkrauer
Employees Worked With
Charles Mensah and his manager, Brett
February 12, 2022
All of the interaction for this sale was done by phone and it was a first time experience for me. Also I was buying from a long distance and it all went smoothly. The car was delivered to my door. Wow. I and it was a first time experience for me. Also I was buying from a long distance and it all went smoothly. The car was delivered to my door. Wow. I still have lots to learn about all of the features. More
by Alice
Employees Worked With
Farrid and Chad
July 28, 2021
We had a pleasant enough experience when purchasing our vehicle at this dealership, but have not had the same customer service since then. Even trying to get my first oil change was difficult, and staff i vehicle at this dealership, but have not had the same customer service since then. Even trying to get my first oil change was difficult, and staff in the Service Department were rude, as was the GM/Owner. I went to another dealership for this service. More
by cammcq14
Employees Worked With
Gabe
