Genesis of Charlotte

Our experance with Keffer dealership was excellent Brianna Smith, Rachel Cheesman and Shelene ALl Brahim were fantastic they are a asset to your company. Everyone was great to work with and I would hi Brianna Smith, Rachel Cheesman and Shelene ALl Brahim were fantastic they are a asset to your company. Everyone was great to work with and I would highly recommend you to everyone More

Joe in Service met me at 5:30 pm on the Friday before Christmas and arranged for me to have a last minute loaner for the holiday! Thanks Joe, your efforts were very appreciated. Christmas and arranged for me to have a last minute loaner for the holiday! Thanks Joe, your efforts were very appreciated. More

Great customer service at touch point! Genesis of Charlottesville will be my new dealer of choice. Genesis of Charlottesville will be my new dealer of choice. More

This is the third vehicle I have purchased from a Keffer dealership. Marcio was great to work with- very thorough on the hunt for the right vehicle and thorough at purchase. He knew the features of the car dealership. Marcio was great to work with- very thorough on the hunt for the right vehicle and thorough at purchase. He knew the features of the car very well. More

Many dealers to choose from and this was the second vehicle purchased this year from Genesis of Charlotte. Why here? Great follow through in sourcing the specific vehicles. Shelene and DeMara were dedi vehicle purchased this year from Genesis of Charlotte. Why here? Great follow through in sourcing the specific vehicles. Shelene and DeMara were dedicated to finding the vehicles as spec’d. Traded a car on each occasion and was dealt with fairly and straight forwardly. No games. Working with Shelene in new car sales has been a delight. She knows what she is doing and is on top of her game. More

Salesperson Mario Almedia has been very patient with me. I have been car shopping with this dealership for over 8 months. I was never pressured in any occasions. I recently returned back to Marcio becaus I have been car shopping with this dealership for over 8 months. I was never pressured in any occasions. I recently returned back to Marcio because of his pleasant personality, knowledge of the genesis vehicles and overall excellent customer service. He has allowed me to test drive multiple vehicles from my home and even delivered my vehicle to my doorstep after purchase. Furthermore, he carefully explained all of the features that my vehicle had to offer. Marcio is truly a value to this dealership and to customers like me. I recommend promoting this valuable employee © When visiting this dealership, ask for Marcio! You will not be disappointed = Now we have a nice vehicle for my wife to drive while taking me to my doctors appointments lol.. B. Howard DAV USAF Genesis of Charlotte Thank you so much for this wonderful More

Always outstanding service! !! I am always greeted with a smile. Stan Burgess is who I always deal with because I know he will take care of me. !! I am always greeted with a smile. Stan Burgess is who I always deal with because I know he will take care of me. More

While no one wants anything to go wrong with their car, Genesis of Charlotte at least made the experience as pleasant as possible. Asia from the service center ensured we had great wheels while ours got th Genesis of Charlotte at least made the experience as pleasant as possible. Asia from the service center ensured we had great wheels while ours got the TLC needed and kept us updated throughout. She made the process smooth and would recommend Genesis of Charlotte. More

Salesman (Christian) was professional, competent, and attentive. Knowledge about the GV-70 was spot on. Management and Finance (Derwin) were excellent and fair. Never enjoy buying a new vehicle but ev attentive. Knowledge about the GV-70 was spot on. Management and Finance (Derwin) were excellent and fair. Never enjoy buying a new vehicle but everyone made the experience manageable. Hope the service department will live up to this high standard. More

Service at Genesis of Charlotte eas simply outstanding. Peter was very knowledgeable about the suv that I purchased.He was very attentive to all of our needs.We were supposed to see George but he was busy Peter was very knowledgeable about the suv that I purchased.He was very attentive to all of our needs.We were supposed to see George but he was busy so Peter stepped right in.So glad he did...Andrew was the nicest and knowledgeable finance manager I think I have ever dealt with. Keep up the awesome work guys... More