Genesis of Charlotte

Angel, Nia, Chris, Phil, Peter, and Damion were wonderful! They all treated me beautifully! It was a pleasure to do business with them! wonderful! They all treated me beautifully! It was a pleasure to do business with them! More

Enjoyed working with George as he was very up to date on the Genesis cars, knew much about each, and was very helpful to chose what I was looking for. the Genesis cars, knew much about each, and was very helpful to chose what I was looking for. More

This recent service visit was very good. My service advisor, Asia was terrific. I have complained in the past but this visit showed significant improvement My service advisor, Asia was terrific. I have complained in the past but this visit showed significant improvement More

Simply put, Genesis of Charlotte is definitely top tier. They truly care which spoke volumes! It was almost too good to be true! I was very pleased with the exceptional service I received today!! They truly care which spoke volumes! It was almost too good to be true! I was very pleased with the exceptional service I received today!! More

Asia handled perfectly. Quick turnaround. Gv80 continues to be the correct fit for all of us. Quick turnaround. Gv80 continues to be the correct fit for all of us. More

My car buying process was a breeze! I spoke to George on Friday and we got things rolling. I came in Saturday for about 1hr tops and I left off the lot with my car! Customer service was I spoke to George on Friday and we got things rolling. I came in Saturday for about 1hr tops and I left off the lot with my car! Customer service was great & I love my car! More

I had a rodent eat up things in my engine. My service provider Desirez was helpful and helped to keep me calm. I’m still dealing with insurance, but she is still helping me. My service provider Desirez was helpful and helped to keep me calm. I’m still dealing with insurance, but she is still helping me. More

Asia and Angelo in the service department were both amazing to work with. There was some slight confusion with my valet request and Asia took care of it without any hesitation. Angelo met me on time to amazing to work with. There was some slight confusion with my valet request and Asia took care of it without any hesitation. Angelo met me on time to pick up my Genesis and got it back before lunch! Amazing service from both! Highly recommend. Thank you! More

Our visit was absolutely wonderful. The staff Chuck, Asia, and Stan were very helpful and attentive to our needs. Highly recommend The staff Chuck, Asia, and Stan were very helpful and attentive to our needs. Highly recommend More

Asia Smith is what made this visit for me the best experience I have ever had at a car dealership. Customer service is what sales in this market today and you guys are very lucky to have her…… she’s k experience I have ever had at a car dealership. Customer service is what sales in this market today and you guys are very lucky to have her…… she’s knowledgeable, smart, and very caring all the traits you want from an employee. That reason along is enough for me to always want to come back and spend my money with you guys. More