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Genesis of Charlotte

Matthews, NC

4.8
205 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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205 Reviews of Genesis of Charlotte

August 20, 2023

Rodney was very helpful in finding the white/white GV70 that I was hoping to see. He knew the car well and helped me thru the initial drive. More

by Trish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney, Wayne, Tyrone
Aug 21, 2023 -

Genesis of Charlotte responded

Hi Trish, thank you for your fantastic review. We are happy to learn that our Sales Team could help you find exactly what you were looking for at Genesis of Charlotte and we welcome you back anytime.

August 16, 2023

Shelene was awesome. I live in another state. She stayed in communication with me and kept me updated. The dealership made sure I had everything I wanted in my G70! More

by CapJenn5273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene
Aug 16, 2023 -

Genesis of Charlotte responded

Hello, thank you so much for taking the time to leave this great five-star review and appreciate our team. We are glad to read that our team was able to communicate with you, and keep you updated with everything on your G70. It is great to know you're happy with the way we do business here at Genesis of Charlotte, please feel free to reach out to us for any future assistance.

August 12, 2023

Great dealership, Yaz & Helio took great care of me & was extremely patient with me as I took a long time picking out exactly what I wanted. More

by scottl100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaz & Helio
Aug 12, 2023 -

Genesis of Charlotte responded

We are delighted to know you received such great and patient care here at Genesis of Charlotte. Thank you so much for your 5-star review, and do not hesitate to reach out if there's anything additional we can do for you.

July 31, 2023

This dealership provides Great customer service support to their customers. I would recommend this dealership More

by Laquashamassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
July 29, 2023

Did not mean to buy a car but did. The car is AMAZING Genesis GV80. The Transaction was smooth and effortless. They even delivered the car to me! Made me feel like Royalty and made th More

by KatMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Jul 31, 2023 -

Genesis of Charlotte responded

Hello, thank you for your kind review and recommendation. We are happy to learn that you had a smooth experience with our Sales Team at Genesis of Charlotte and we congratulate you on your new Genesis GV80.

July 25, 2023

Genesis automobiles are fantastic! More than that, however, it was the folks at this dealership that helped us make the move from being long-term Lexus owners. They treated us as equa More

by jsparacino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Alemeida, Jeremy Chick, Tyrone Dickerson, Christian Midkiff
Jul 25, 2023 -

Genesis of Charlotte responded

We are happy to learn that you had a satisfactory experience. Our Sales Team of professionals always aims to provide the best car-buying experience we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Genesis of Charlotte. Congratulations on your new Genesis G80!

July 25, 2023

Everything went extremely smooth from booking the appointment to getting the service and recall work completed. More

by scmynsberge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 26, 2023 -

Genesis of Charlotte responded

Hello, receiving positive reviews like yours is what our Service Team strives for. It is thrilling to learn that you had a smooth experience at Genesis of Charlotte. Your business is valued and we hope you continue to always choose us.

July 17, 2023

I had a great experience with the service department at this dealership Latasha was excellent. She kept me me up to date on everything that was going on . she is knowledgeable and seems to be really concer More

by scraper9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latashs
Jul 18, 2023 -

Genesis of Charlotte responded

We are honored you took the time to leave us a five-star review. Thank you for trusting our knowledgeable Service Department at Genesis of Charlotte with your vehicle. We are available for you in the future if you have any other automotive needs. Take care.

July 16, 2023

Just purchase a G80 ! The experience was awesome! It was my second car from this dealership! More

by jason riss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brown
Jul 17, 2023 -

Genesis of Charlotte responded

Congratulations on your new Genesis G80, Jason! We are thrilled to learn that you had an awesome experience with our Sales Department. We greatly appreciate your business as a loyal customer and we hope to work with you again in the future at Genesis of Charlotte. Take care.

July 12, 2023

My salesman George has assured my deals are seamless. This is my second one in two years. He is the best. They work hard for you. More

by reneelarrickRAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Athens, and Eden in Finance
Jul 12, 2023 -

Genesis of Charlotte responded

Renee, we are glad to learn that you are consistently impressed with our Sales Department. Our team will be excited to learn about this perfect review. Thank you so much for being a valued customer of Genesis of Charlotte and we look forward to your next visit.

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