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Genesis of Charlotte

Matthews, NC

4.8
200 Reviews
Call Dealership (704) 714-4700
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9010 E. Independence Blvd

Matthews, NC

28105

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200 Reviews of Genesis of Charlotte

July 25, 2023

Genesis automobiles are fantastic! More than that, however, it was the folks at this dealership that helped us make the move from being long-term Lexus owners. They treated us as equa More

by jsparacino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Alemeida, Jeremy Chick, Tyrone Dickerson, Christian Midkiff
Report | Print
Jul 25, 2023 -

Genesis of Charlotte responded

We are happy to learn that you had a satisfactory experience. Our Sales Team of professionals always aims to provide the best car-buying experience we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Genesis of Charlotte. Congratulations on your new Genesis G80!

July 25, 2023

Everything went extremely smooth from booking the appointment to getting the service and recall work completed. More

by scmynsberge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jul 26, 2023 -

Genesis of Charlotte responded

Hello, receiving positive reviews like yours is what our Service Team strives for. It is thrilling to learn that you had a smooth experience at Genesis of Charlotte. Your business is valued and we hope you continue to always choose us.

July 17, 2023

I had a great experience with the service department at this dealership Latasha was excellent. She kept me me up to date on everything that was going on . she is knowledgeable and seems to be really concer More

by scraper9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latashs
Report | Print
Jul 18, 2023 -

Genesis of Charlotte responded

We are honored you took the time to leave us a five-star review. Thank you for trusting our knowledgeable Service Department at Genesis of Charlotte with your vehicle. We are available for you in the future if you have any other automotive needs. Take care.

July 16, 2023

Just purchase a G80 ! The experience was awesome! It was my second car from this dealership! More

by jason riss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brown
Report | Print
Jul 17, 2023 -

Genesis of Charlotte responded

Congratulations on your new Genesis G80, Jason! We are thrilled to learn that you had an awesome experience with our Sales Department. We greatly appreciate your business as a loyal customer and we hope to work with you again in the future at Genesis of Charlotte. Take care.

July 12, 2023

My salesman George has assured my deals are seamless. This is my second one in two years. He is the best. They work hard for you. More

by reneelarrickRAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Athens, and Eden in Finance
Report | Print
Jul 12, 2023 -

Genesis of Charlotte responded

Renee, we are glad to learn that you are consistently impressed with our Sales Department. Our team will be excited to learn about this perfect review. Thank you so much for being a valued customer of Genesis of Charlotte and we look forward to your next visit.

July 03, 2023

Our G70 have been in the service department for 5 weeks. The only communications we have received is when I drove to the dealership and waiting in line and asked about status. We have been told the defec More

by colbycon2@outlook.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
July 02, 2023

Excellent communication. Excellent follow through. A pleasure to work with. Everything was done exactly as it should! More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
Report | Print
Jul 04, 2023 -

Genesis of Charlotte responded

Hi Martin, thank you for your kind review of Genesis of Charlotte. We are so glad that you had such an excellent experience with our staff and we would be honored to work with you again in the future.

June 28, 2023

Khalil and Chris are great! They tracked down the exact car we wanted when no one else could within 3 states! More

by Sbarlow
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Khalil,Chris
Report | Print
Jun 29, 2023 -

Genesis of Charlotte responded

Thank you for your wonderful review about how great our Sales Team was at finding your perfect car. We appreciate your business with us here at Genesis of Charlotte

June 25, 2023

Curtis made sure I was kept up to speed with all my updates and recommendations More

by scamilla
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Jun 26, 2023 -

Genesis of Charlotte responded

Thanks so much for the positive review! Its awesome to know that our Service Team made sure you were up to date with everything. If there is anything else that we can do for you, do not hesitate to contact us here at Genesis of Charlotte.

June 16, 2023

I bought my car online from this dealer and my experience was superb. I would recommend anyone to use this dealership. The people were knowledgeable and accommodating. More

by Gwim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tax, Eden
Report | Print
Jun 17, 2023 -

Genesis of Charlotte responded

We are grateful for you leaving us a five-star review and for recommending our services, Gwim. It is gratifying to learn that you had a superb experience with our knowledgeable and accommodating team. Your business is valued and we look forward to seeing you again at Genesis of Charlotte.

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