Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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171 Reviews of Gene's Chrysler Dodge Jeep RAM
Great experience Stephen Fidler was great during the entire process. He always answered my questions and never rushed me into making a decision. He knew what he was ta Stephen Fidler was great during the entire process. He always answered my questions and never rushed me into making a decision. He knew what he was talking about and knew exactly what he had when I told him what I wanted. More
Very professional Great customer service. Gena listened to what I wanted in a vehicle and found it for me. When going through the paperwork, it was a fast process. Great customer service. Gena listened to what I wanted in a vehicle and found it for me. When going through the paperwork, it was a fast process. More
Best car buying experience I've ever had! I can't tell you enough how much I hated the very basic 2015 Jeep Patriot I thought I was stuck with. If you asked anyone who knew me they would tell I can't tell you enough how much I hated the very basic 2015 Jeep Patriot I thought I was stuck with. If you asked anyone who knew me they would tell you how much I hated that car. Manual door locks and windows and no air conditioning in a 2015! I mean really? Who is actually okay selling that to someone? Thankfully, Stephen Fidler was able to help me with the deal of the decade. He walked all over the lot with me for 6 hours trying to find me exactly what fit my budget and taste. Probably 10 cars and 6 hours later I was Jeep free and rolled home in a great car! The next time I'm looking to buy I'll only ask for one person. Stephen Fidler: Dealership Deal Man of 2016. Thank you Stephen! More
GOT MY DREAM CAR TODAY ! Came in for the second time. The first time was just to look and see about my chances on trading my Honda Civic to a Chevy Silverado. The truck looked Came in for the second time. The first time was just to look and see about my chances on trading my Honda Civic to a Chevy Silverado. The truck looked amazing but what amazed me more was Carlos ! He talked like every other car dealership agent but he is even more sincere and legit! Took a long time but hey I got a great deal on my truck because he made sure I was getting the best deal. I'm finally relieved that u have a truck that suits my size and lifestyle. THANK YOU CARLOS ! Again, you're legit. More
Great experience! We had specific vehicle we were looking for. Gena located that vehicle and got us a great price. The entire process was easy and hassle free. She re We had specific vehicle we were looking for. Gena located that vehicle and got us a great price. The entire process was easy and hassle free. She really made us feel welcome and went over and beyond to make sure we got what we wanted. It was definitely a positive experience. If you are looking to buy a vehicle, go to Gene's and ask for Gena. She's awesome! More
I would definately recommend Genes to everyone I know. great service, friendly staff and minimum wait time. Susan Hicks is all around super and always friendly. The shuttle driver is very good and friend great service, friendly staff and minimum wait time. Susan Hicks is all around super and always friendly. The shuttle driver is very good and friendly. Sll the people at Genes are friendly and helpful. More
Perfect I gave her a price and she found the perfect deal for me excellent service. I will define toy be retuning to do business with genes again. I gave her a price and she found the perfect deal for me excellent service. I will define toy be retuning to do business with genes again. More
Great! I found out my car was having troubles on my way to work called genes and they said go ahead and drop it off... They had it all fixed that night! Even I found out my car was having troubles on my way to work called genes and they said go ahead and drop it off... They had it all fixed that night! Even stayed open a little late so I could pick it up. More
Truck service Repair was good.Very dissatisfied with conditions truck was left.Dirty fingerprints all over headliner which was spotless. Service writers were excell Repair was good.Very dissatisfied with conditions truck was left.Dirty fingerprints all over headliner which was spotless. Service writers were excellent.Most people's vehicles are there pride and joy and should be treated that way.I'm not a complainer by any means and usually keep my mouth shut.Granted the floor isn't the cleanest but the head liner was spotless. I don't expect anything, just train the mechanic to wear gloves when working on interiors. Thanks More
2015 Ram 3500 Check Engine Light Software updates were installed that appear to have corrected the problem. Excellent customer service, got my truck diagnosed and fixed without an ap Software updates were installed that appear to have corrected the problem. Excellent customer service, got my truck diagnosed and fixed without an appointment. I was expecting to have to diagnose then bring it back. More