Gene's Chrysler Dodge Jeep RAM

Auto and service Bad service and a lot of lies thrown around. I had warranty on one of the parts, but they brazenly claimed that it wasn't covered. Technician waited s Bad service and a lot of lies thrown around. I had warranty on one of the parts, but they brazenly claimed that it wasn't covered. Technician waited several hours to approach the front office regarding our parts coverage through our insurance (because he didn't want to "waste" his time and not get paid). And had left our car un-tended to or even informing us of the issue. It was only when we had approached them that we had found out about the status of our vehicle, it turns out, the front office was completely baffled as us. We wanted to cancel when the technician said it would take an hour and half to get the parts installed and added "but whatever, they can cancel". We proceeded with getting it fixed under the impression that this time it would be finished within the time frame or was originally supposed to take. An hour and forty five minutes into our waiting time, we were informed that there was q major issue with an extra part that needed to be replaced ASAP. We were at the dealer two weeks prior to our appointment, and had nothing said or shown in our paperwork that this was a crucial replacement that had to be done. It negligence on the part of their technician to not document and report such a finding. The consequences for not getting it repaired can lead to an accident. Giving a repair shop your vehicle is basically trusting them with your life as well as those in it. More

Exceptional fortitude to customer We Would purchase again. The sales representative was very knowledgeable and personable. He made the buying process fairly painless and helped me see We Would purchase again. The sales representative was very knowledgeable and personable. He made the buying process fairly painless and helped me see what all my options were. He even took time after the sale was finalized to show me how to use the pick-up's special features and where the important information is in the getting to know your pick-up manual. More

Best experience Gene's gave us the best experience buying a car. They were so helpful and friendly. If you want a good car and a positive experience then come here! Gene's gave us the best experience buying a car. They were so helpful and friendly. If you want a good car and a positive experience then come here! More

Great experience! In and out. Got what we wanted and drove away the same day. Overall, a good experience for our family. We would recommend Gene's to people looking to In and out. Got what we wanted and drove away the same day. Overall, a good experience for our family. We would recommend Gene's to people looking to purchase a vehicle. More

excellent first time truck buying experience For my first time buying a truck the salesman mister Curtis McNeal was more than helpful to me. He understood where I was coming from and he listened For my first time buying a truck the salesman mister Curtis McNeal was more than helpful to me. He understood where I was coming from and he listened to me. This is a salesman sent by God to be a blessing. Thank you Curtis and thank you Gene's Chrysler,Jeep and Dodge. More

Excellent and professional service Jeremy and Victor were both professional and courteous. The facility was clean and inviting and I couldn't be happier with my experience Thank you Jeremy and Victor were both professional and courteous. The facility was clean and inviting and I couldn't be happier with my experience Thank you More

Great truck buying experience. Worked with Curtis buying a new truck and trading my old one in, very smooth process, everything went great. Would definitely recommend them to anybod Worked with Curtis buying a new truck and trading my old one in, very smooth process, everything went great. Would definitely recommend them to anybody looking for a new vehicle. More

helped make an old lady feel great Competent, courteous sales rep - knowledgeable finance manager. Sales rep stayed late and did not push me whatsoever. All my paperwork was completed a Competent, courteous sales rep - knowledgeable finance manager. Sales rep stayed late and did not push me whatsoever. All my paperwork was completed and ready for me to sign when I was ready. Both offered me options to choose from without being aggressive. More

satified customers Whole deal was done in two hours, financing was a breeze, we like the video screen on the wall. Stephen is an excellent salesperson and tailored to o Whole deal was done in two hours, financing was a breeze, we like the video screen on the wall. Stephen is an excellent salesperson and tailored to our Needs. More

Outstanding Could not of asked for a more professional sales agent. He was honest and very knowledgeable on all vehicles. He truly is looking for the best interes Could not of asked for a more professional sales agent. He was honest and very knowledgeable on all vehicles. He truly is looking for the best interest of the buyer. More