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Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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171 Reviews of Gene's Chrysler Dodge Jeep RAM
September 28, 2017
Rude and overpriced Male service-salesman on 9-28-17 lunchtime was rude and demeaning in his comments.i asked if he could match prices of other local dealers..he said sou Male service-salesman on 9-28-17 lunchtime was rude and demeaning in his comments.i asked if he could match prices of other local dealers..he said sounds like you are not going to be doing business with us anyways..i was simply inquiring about pricing and responding to a "winning" flyer in the mail with buyback offer. I was not rude and stated I had a good sense of humor in regards to the "non-winner" scratch off..I never got to look at pricing of what was on lot so I went out in pouring rain and looked myself before leaving. More
by FCA Survey
Employees Worked With
Never gave name ..short white mid 30's
August 14, 2017
Thiefs. Lying thiefs. This company refuses to provide the carfax on any vehicle. Not only that, but in the state of Alaska they are legally required to give you a Damage Di This company refuses to provide the carfax on any vehicle. Not only that, but in the state of Alaska they are legally required to give you a Damage Disclosure on any vehicle that's been damaged, which these people do not. Which is illegal. Then when you call them on their funny business you get told to F&$k off over the phone by the manager. More
by Irisheyes75th
Employees Worked With
Craig Zannino
July 31, 2017
2017 Jeep Andre worked hard for us and gave us plenty of options to help us pick out our new Jeep, which we love! Glad we were able to stay local and help out Andre worked hard for us and gave us plenty of options to help us pick out our new Jeep, which we love! Glad we were able to stay local and help out our community. More
by Akjeep
Employees Worked With
Andre, Jeremy
July 13, 2017
Great Would work with them again was a great experience got exactly what I was looking for. Didn't feel pressured to get into a vechile just for a sale Would work with them again was a great experience got exactly what I was looking for. Didn't feel pressured to get into a vechile just for a sale More
by Lf123456
Employees Worked With
Stephan
June 13, 2017
Awesome and Speedy experience no BS. Awesome... Andre didn't b.s. me, I need it a vehicle and he got me what I was looking for...didn't hide for 30 minutes at the time like other dealers. Awesome... Andre didn't b.s. me, I need it a vehicle and he got me what I was looking for...didn't hide for 30 minutes at the time like other dealers...he was very professional and got me square away in no time....Thanks... More
by Jose-AK
Employees Worked With
André Bourgeois
May 28, 2017
Excellent service with no pressure. Ashley was very comfortable to work with. She was knowledgeable, patient and dedicated to helping me find and get the right car. I would recommend her Ashley was very comfortable to work with. She was knowledgeable, patient and dedicated to helping me find and get the right car. I would recommend her to anyone. More
by Alaska Jeep
Employees Worked With
Ashley Freeman
May 04, 2017
Wonderful place! This dealership has a lovely and friendly atmosphere. They didn't pressure us into buying a new vehicle which we absolutely loved! Found a great truck This dealership has a lovely and friendly atmosphere. They didn't pressure us into buying a new vehicle which we absolutely loved! Found a great truck and our salesman Chad Lomax worked us up a great deal! Thank you! More
by Nllebeau
Employees Worked With
Chad Lomax
March 30, 2017
Gena Thompson is a wonderful and very helpful sales person. she checks in on you and makes sure everything is what you want and need. Gena takes the hassle out of is a wonderful and very helpful sales person. she checks in on you and makes sure everything is what you want and need. Gena takes the hassle out of car buying 😇 More
by Rd sled
Employees Worked With
Gena Thompson
December 20, 2016
Repair Took my 2016 jeep wrangler in for the passenger side door lock falling off around end of October service desk was quick to help with issue go to pick Took my 2016 jeep wrangler in for the passenger side door lock falling off around end of October service desk was quick to help with issue go to pick up my jeep to be told about a recall that they must order parts for and have to order parts to fix the door. A month later is next appt they have my jeep from 730am-6pm to call me & tell me they don't have the right parts to fix it so reschedule appt for the 13th of Dec get a call the day prior parts haven't arrived rescheduled for 20 Dec take truck in 730am to get a phone call at 530 pm that parts are still missing for the repair of my door. Last time I ever bring my vehicle to that garbage service department More
by Jeepdriver2016
Employees Worked With
Service department
December 17, 2016
Buying new Jeep I am totally impressed with Stephen and Teresa at Gene's. They made us feel so welcomed. Answered all our questions and worked an amazing deal for us I am totally impressed with Stephen and Teresa at Gene's. They made us feel so welcomed. Answered all our questions and worked an amazing deal for us. I love my new jeep. Thank you. Thank you. Merry Christmas and Happy New Year. 🎄??😎 More
by Michelle happy with my new jeep
Employees Worked With
Stephen and Teresa
